All reviews

Rating Breakdown

  • 5
    89% (527 ratings)
  • 4
    6% (38 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (15 ratings)
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5 / 5 Share

June 25, 2024

Application très efficace et facile à prendre en main. Merci au support pour votre aide dans l'installation !

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

June 12, 2024

I recently had the pleasure of using the Store Locator application, and I couldn't be more satisfied with my experience. This app has quickly become an indispensable tool in my daily routine. First and foremost, the user interface is incredibly intuitive. From the moment I opened the app, it was clear that a lot of thought had gone into making it user-friendly. The design is clean and straightforward, ensuring that even those who aren't tech-savvy can navigate it with ease. What impressed me the most was the accuracy of the store locations. The app provides precise and up-to-date information about store addresses, operating hours, and contact details. I've used it several times to find stores in unfamiliar areas, and it has never let me down. The integration of maps is seamless, and I love the feature that allows me to see real-time traffic updates and the best routes to my destination. Another standout feature is the ability to filter searches based on specific criteria. Whether I need a 24-hour pharmacy, a grocery store with organic products, or a pet-friendly café, the Store Locator app allows me to customize my search effortlessly. This level of detail has saved me so much time and hassle. Moreover, the app includes helpful customer reviews and ratings for each store. This has been incredibly useful in making informed decisions about where to shop. Knowing the experiences of other customers adds a level of trust and reliability that I greatly appreciate. Lastly, the Store Locator app is incredibly fast and responsive. I've never experienced any lag or crashes, which speaks volumes about the quality of the app's development. It's clear that the developers are committed to maintaining a high standard of performance. In conclusion, the Store Locator application is a top-notch tool that combines accuracy, ease of use, and valuable features. It has made finding and choosing stores a breeze, and I highly recommend it to anyone looking for a reliable and efficient way to locate stores in their area. This app truly enhances the shopping experience and sets a new standard for convenience.

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 4, 2024

great app and great team, thank you very much!

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 22, 2024

Excellent customer service. We knew the app design itself was perfect for our business. With over 5000 locations, we wanted a fast, responsive, easy to use store locator. This checked all the boxes. Unfortunately we ran into an issue when linking up the APIs, but their dev team was extremely responsive and worked through the issue to find the fix (an error we had made by mistake). The app now functions exactly as we wanted. Highly recommend.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2024

Customer support has always been responsive and friendly!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

Jasper and the team at ProMap offered superb customer support and timely responses during chat. Not to mention, the app is well developed and works smoothly for our company’s needs. I highly recommend not only installing the app, but subscribing to the paid plan to experience all the benefits.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

App is super easy to use and allows us to show multiple store location across the globe! The customer service team is also super helpful and quick to respond if you ever have a question!

Store

AnaOno

Using app

Over 4 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 27, 2024

Super App, um stationäre Vertriebspartner auch individuell sichtbar zu machen.

Store

LaLeMa

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

Excellent service fixing our store locator page

Store

Luvme

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

Great app that really helps our customers find our locations. I had an issue with the map recently and their support helped me solve the problem very quickly!

Using app

Over 3 years

Total reviews

13

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

This app is easy to maintain and cleanly displays our many distributors. I've found that the developer is quick to respond to questions and issues, which is always appreciated.

Using app

Over 6 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 13, 2023

My support request was solved very fast and received transparent updates from the service team.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 18, 2023

Muy buena aplicación y el asesoramiento muy puntual. 10 de 10

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2023

Excellente application, help desk TRES reactif. Nouvelle version encore amelioré avec une dashboard bien construite.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

Love this App, and the technical support has been responsive and helpful. I am more than thrilled to use this App ongoing.

Using app

Over 2 years

Total reviews

11

Average rating

4.5

3 / 5 Share

July 10, 2023

This app is quite clunky. It does have good functionality, but the actual process of entering information is extremely inefficient. The app needs some considerable Quality of Life changes: -ability to set the default number of stores in the admin view. It reverts to 10 stores every time, which is very inconvenient -after editing a store, it returns to the first 10 stores, and it changes the sort order. -the sort order needs to have a default setting such as alphabetical or by store number -the default store hours setting appears to do nothing. I'd assume that it should pre-populate the store locations but it does not -needs to be integrated into the Shopify admin rather than opening on the developer website This could be a fantastic app with a bit of work.

Store

Mattress Mattress

Using app

Over 2 years

Developer Reply

Update 2 (15 Dec 2023): We had completed phase 2 of our UIUX overhaul. The app is now more responsive and had undergone a major facelift. We would like to hear your feedback on our new look. Update 1 (14 September 2023): We had completed phase 1 of our user experience overhaul. The app is now embedded into the Shopify admin panel. We will be making more improvements to the UI/UX in the coming months. Original reply 11 July 2023 Thank you for the review and feedback. We will be taking your suggestions as part of our improvement plans for Q3 2023. We will update you as soon as we had release the new updates.

1 / 5 Share

May 30, 2023

Don't waste your time. Buggy and little or very delayed response. Will not post my review for some reason unless I type enough.

Using app

8 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your feedback. According to our chat logs you contacted us via chat at 4.31am (+8GMT) and was immediately responded at 4.32am (+8GMT). After understanding the issues, we had escalated the issue to our dev team at 4.47am to look into this issue. At 2.23pm (+8GMT) we had contacted you to let you know we are working on the issue. We manage to resolve the issue 2 days later due to the complexity of the issue and had notify you accordingly but there was no further response from your side. We identified the root cause and the reason why it is not showing at your store is because you were using a Theme that is under Trial license therefore the theme was not calling the API at our store. We had since added a code to allow demo/trial Themes to be compatible with our app. You may try to reinstall the app and it should be working now.

5 / 5 Share

May 16, 2023

Quick to setup and customer service is top notch to make it easy to use and implement on my website. Minnie was great helper!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2023

They were incredibly quick to respond and my requested change was implemented overnight! No complaints here :)

Store

KaLaya

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2023

Awesome app and the support is even better. I had a small issue after a few years of working flawlessly and it was resolved for me very quickly.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

Developer Reply

We are glad you love the app. It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.