Amai ProMap ‑ Store Locator
Store Locator App - Interactive Map with Store Details
Rating
4.7
feedback
603
chart
#3,291
All reviews
Rating Breakdown
Review RSS Feed
Jan. 30, 2024
App is super easy to use and allows us to show multiple store location across the globe! The customer service team is also super helpful and quick to respond if you ever have a question!
Jan. 27, 2024
Super App, um stationäre Vertriebspartner auch individuell sichtbar zu machen.
Dec. 21, 2023
Great app that really helps our customers find our locations. I had an issue with the map recently and their support helped me solve the problem very quickly!
Dec. 18, 2023
This app is easy to maintain and cleanly displays our many distributors. I've found that the developer is quick to respond to questions and issues, which is always appreciated.
July 29, 2024
My support request was solved fast and received transparent updates from the service team. Thanks to Rash!
Sept. 15, 2023
Excellente application, help desk TRES reactif. Nouvelle version encore amelioré avec une dashboard bien construite.
Aug. 15, 2023
Love this App, and the technical support has been responsive and helpful. I am more than thrilled to use this App ongoing.
July 10, 2023
This app is quite clunky. It does have good functionality, but the actual process of entering information is extremely inefficient. The app needs some considerable Quality of Life changes: -ability to set the default number of stores in the admin view. It reverts to 10 stores every time, which is very inconvenient -after editing a store, it returns to the first 10 stores, and it changes the sort order. -the sort order needs to have a default setting such as alphabetical or by store number -the default store hours setting appears to do nothing. I'd assume that it should pre-populate the store locations but it does not -needs to be integrated into the Shopify admin rather than opening on the developer website This could be a fantastic app with a bit of work.
Store
Mattress Mattress
Using app
Over 2 years
Update 2 (15 Dec 2023): We had completed phase 2 of our UIUX overhaul. The app is now more responsive and had undergone a major facelift. We would like to hear your feedback on our new look. Update 1 (14 September 2023): We had completed phase 1 of our user experience overhaul. The app is now embedded into the Shopify admin panel. We will be making more improvements to the UI/UX in the coming months. Original reply 11 July 2023 Thank you for the review and feedback. We will be taking your suggestions as part of our improvement plans for Q3 2023. We will update you as soon as we had release the new updates.
May 30, 2023
Don't waste your time. Buggy and little or very delayed response. Will not post my review for some reason unless I type enough.
Thank you for your feedback. According to our chat logs you contacted us via chat at 4.31am (+8GMT) and was immediately responded at 4.32am (+8GMT). After understanding the issues, we had escalated the issue to our dev team at 4.47am to look into this issue. At 2.23pm (+8GMT) we had contacted you to let you know we are working on the issue. We manage to resolve the issue 2 days later due to the complexity of the issue and had notify you accordingly but there was no further response from your side. We identified the root cause and the reason why it is not showing at your store is because you were using a Theme that is under Trial license therefore the theme was not calling the API at our store. We had since added a code to allow demo/trial Themes to be compatible with our app. You may try to reinstall the app and it should be working now.
May 16, 2023
Quick to setup and customer service is top notch to make it easy to use and implement on my website. Minnie was great helper!
May 12, 2023
They were incredibly quick to respond and my requested change was implemented overnight! No complaints here :)
March 6, 2023
Awesome app and the support is even better. I had a small issue after a few years of working flawlessly and it was resolved for me very quickly.
We are glad you love the app. It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.
March 2, 2023
Affordable option for adding store locations to website. Works well, has great customization, and fantastic customer/tech service.
Thank you for your review, the entire team appreciates it :)
Feb. 16, 2023
Easy to use store locator, ran into an issue when I changed templates and the customer service was great when it came to figuring out the issue. They requested limited access to make the corrections/changes to my website and fixed it.
We are glad that you like our app. It is certainly a pleasure to assist you !
Feb. 6, 2023
Great app, exactly what we needed and easy to use. Very responsive and attentive support, thank you very much!!
Thank you,we appreciate the kind review. This certainly motivates our team:)
Jan. 19, 2023
Had so many issues with set up in which customer service wasn't very helpful with. When I finally did get to the point of uploading locations, the system couldn't handle it. It did not work for me and my company at all.
Thank you for your feedback. Upon checking the ticketing system, your last request 11 days ago was regarding how to delete locations in which we had replied. There was another request 3 months back in regards to an import issue in which we had fix within a day. We had tried calling several times but we were unable to get you. We would like to know what are the issues you are facing so we can assist accordingly. Thank you.
Jan. 16, 2023
by far the best shop locator program. we have used quite a few and none come close. Would highly recommended
Thank you ! We are glad you love our app :)
Jan. 16, 2023
Very good customer service, was super helpful in creating a custom solution for our store. Thank you!
Thank you for your kind words, this motivates our team to do better !