Amai ProMap ‑ Store Locator
Store Locator App - Interactive Map with Store Details
Rating
4.8
feedback
594
chart
#3,079
All reviews
Rating Breakdown
Review RSS Feed
Sept. 6, 2022
This app was difficult for me to get setup, but the team got access to my store and also my google account and was able to get things setup for me. Thanks!
Sept. 6, 2022
simple questions to help support; they took many time as they help other merchants as well on same time so it is not very 'chattable' with direct answers and also the easy questions of import csv file template have send as an attachment; but chat support need a developers to review it. while he can just check if template is ok or not or what to change to the template. took me 45 minutes to still have not any answer in this. Deleted the app
Aug. 31, 2022
Very impressed with the responsive customer service offered by this group. Jasper and his co-workers were excellent and did not give up when resolving a technical request. I would recommend this app!
Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.
Aug. 25, 2022
We have installed this app, in its Unlimited version, on our 7 Shopify stores, with 3 000 locations worldwide to be displayed. This app works very effectively for us, both for its configurability and ability to easily import/export locations. Amai's support has been instrumental to address some graphical glitches generated by our theme and to speed up (x2) the locator page. I highly recommend
Thank you for the review and your recommendation. We are always ready to assist so don't hesitate to reach out ;) Good Luck to your business !
Aug. 25, 2022
Very pleased so far. Customer service quick and efficient. Needed the map page customising, which was done for us quickly with no fuss.
Thank you so much for the kind words ! It is certainly a pleasure to assist you !
Aug. 6, 2022
Glad I found an app that has an actual support team for my issues. App, and support help work great. Would recommend.
Thank you for the review and your recommendation. We are always ready to assist so don't hesitate to reach out ;)
Aug. 1, 2022
Great customer service! Assisted me with the items I was struggling with quickly and efficiently. Also aesthetics of map look much better than other apps offered in the store.
Thank you for the kind words as well as choosing us! It certainly encourages us to do better. It definitely will motivate our team to do better.
July 27, 2022
Usamos esta aplicación para localizar los centros de servicio técnico y nos resultó muy simple de implementar.
Thank you for the kind review. Hope you will keep enjoying the app ! :)
June 29, 2022
With the app cost you have to pay for Google API separately and you can not change the page slug. Does not worth it.
Thank you for your feedback. For your information, most of the major store locator apps in the app store that integrates with Google Maps or Map Box requires you to sign up and pay separately for a Google API. This is because the subscription will not be able to cover for the Google API costs alone. https://mapsplatform.google.com/pricing/ The only Apps that are able to provide you for free integrates with OpenStreetMap which is an open source map app and lacks the usability, security and familiarity of Google Maps for customers. In regards to the page slug, you can change the URL from store-locator to any URL of your liking. You will need to contact support and we can assist to configure this via the backend. Hope this clarifies.
June 19, 2022
support very helpful - app very clean and easy to set up! I can recommend it. Very cool to see how the company is growing.
Thank you for the kind words as well as choosing us! It definitely will motivate our team to do better.
June 13, 2022
I use this for my customers to find where they can purchase our products in their local stores for ease of purchase.
Thanks! Hope you'll keep enjoying the app :)
Sept. 6, 2022
This app is easy to work with at the admin level and the customer support is excellent. Would happily recommend this to anyone!
Thank you. Hope you'll keep enjoying the app and good luck to your business :)
May 13, 2022
Perfect customer service (3 minutes for response) and professional help in fixing an issue with the app. Thank you very much for your help !
Thank you for the kind words as well as choosing us! It certainly encourages us to do better.
April 26, 2022
Horrible. Our maps either don't work half the time or load unusually slow. Contacted support multiple times to fix which only results in the same issues continuously. Lots of frustrated customers along with myself. Do yourself a favor and find another store locator app.
Thank you for your feedback in regards to this. Looking back at the tickets, we found that you had an issue raised last month was resolved. The root cause was due to Google API's in which we had advised. Unfortunately, apart the email inquiring about uninstalling, we did not receive any further tickets from you prior to this review. Do let us know what is the issue you are facing so we can assist you accordingly. As of writing (27 April 2022 1:13am PT), there seems to be no issue with loading the Store Locator page. Please let us know what is the issue you are facing as we really hope that we can help you resolve any issues that you are facing.
April 20, 2022
Quick, efficient and professional help in fixing an issue with the app as it appears on our website. Thank you!
Thank you! We highly appreciate your feedback :) If you require further assistance, please do not hesitate to contact us again.
March 16, 2022
We had a few glitches to iron out but the app works perfectly and the support has been quick and very helpful.
March 15, 2022
Great for a store locator. Very simple to use and easy to navigate. You can upload a list, publish to the store front, and works like a charm.
Dec. 12, 2023
The customer service is outstanding and the app is a big benefit for every webshop. Highly recommend!
March 3, 2022
Happy about the service! I wanted to update the fonts to our brand fonts and they solved it for me quick and easy.
Feb. 15, 2022
Very easy to install and to operate. And if something doesn't seem so easy, the support (Kay) is first class.