All reviews

Rating Breakdown

  • 5
    89% (531 ratings)
  • 4
    6% (38 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (16 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 13, 2022

Luna and her team are all amazing! They were able to solve the issues we've encountered and are ready to extend the extra miles to ensure we get what we need from the apps. Worth recommending!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 9, 2022

I had quite a few problems to start with, but Luna was exceptional in her assistance in fixing our map. Thank you Luna for all of your help. Great App just what we need for our website.

Using app

23 days

Total reviews

14

Average rating

4.7

5 / 5 Share

Feb. 2, 2022

La aplicación cumple su función, además tienen un servicio de atención al cliente super rápido y eficaz.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

Great product, and better customer service. Our issue (self inflicted) was discovered and solved quickly by support staff. Happy customer!

Using app

12 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 14, 2022

So far so good, had a little trouble setting up the custom API key, but customer service was very responsive and I'm enjoying the app's functionality. Thanks

Using app

Almost 2 years

Total reviews

6

Average rating

4.2

5 / 5 Share

Jan. 7, 2022

Out of the three apps I've used for this, ProMap is by far the best, with the most amount of flexibility and design.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2022

The support team is quick to help and respond! Love this app as a way to show our customers where we carry our product across the country.

Using app

Over 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 11, 2021

Staff were very helpful and attentive with support issues. Will continue to use on our website in the future.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 22, 2021

The support has been extremely helpful and responsive! I wish the page design was less limited and more functional for those who are 100% comfortable with coding, but the app works the way it should and will continue to use for all websites.

Using app

9 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 19, 2021

I had some issues getting my CSV file to work, but the support team quickly assisted my upload and it worked great!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2021

Everytime I need something that is not possible in the app, I just ask the developpers (Secomapp) and they always respond really fast. Great support guys !

Using app

4 months

Total reviews

3

Average rating

4.0

5 / 5 Share

Nov. 9, 2021

excellent support! they are quick to reply and have good info when you need it. the product is easy to use but the setup was off a little and I needed help figuring it out and they were very helpful

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 9, 2021

They don't support Google Chrome out of the box. They make you create your own custom API just for it to be supported on Google Chrome. Definitely not worth the money!

Using app

9 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi there, We are sorry for your unhappy experience. We think there is a misunderstanding. Our app works on all browsers but it works based on Google Maps so without an API Key our app cannot work. Therefore, we asked you to create your own API Key. This step is needed in ALL other Store Locator apps that also work based on Google Maps. So we hope you understand and sympathize. ​

5 / 5 Share

Nov. 9, 2021

Very good for mapping out multiple stores or locations, plus great support. Set up was slightly clunky to begin with, but easy once you know how.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

Support team is AMAZING! I needed this to display differently on our website and their support team said no problem! They also assisted me with all of my API Key trouble. I'm usually the one to follow up with support but this time it was the opposite.

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

Their support is top-knotch! They are super quick to respond and dive into any issues and customizations.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

Great Team behind this GREAT app, the team help me for my problem and they reply as fast and solve the issue, thank you :)

Using app

5 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Oct. 12, 2021

While this app was not an immediate plug and play (which, honestly what is these days) the staff was extremely helpful and very responsive. They helped me get this app running on my website and it looks great. I have no doubt that they will be able to help you get it up and running on your site as well.

Using app

13 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

I was silly to not realized that there was a publish button. ProMap's support team helped me within 12ish hour. Responding sometimes in minutes. Great customer support!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

App works great and support always get back quickly. Client is very happy with the Store Locator :).

Using app

5 months

Total reviews

2

Average rating

5.0