All reviews

Rating Breakdown

  • 5
    89% (531 ratings)
  • 4
    6% (38 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (16 ratings)
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5 / 5 Share

Sept. 21, 2021

My client needed a map locator for visitors to search for vendors who sold their products. We started with a simple Google Map, but as they grew, it became difficult to manage. I reviewed a few different options, but this was was SOOOO easy to install, easy to customize, and a snap to bulk-import their CSV file. I didn't want the search to span across the top, so I tried another app, but realized why this one was much better. That would be my only critique...if they would allow the 'search' to display in different positions. Other than that, it's a great product.

Using app

8 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 2, 2021

We paid for this app and it doesn't work well. We asked for technical support, but we didn't get any response for looong time.

Using app

About 1 month

Total reviews

5

Average rating

3.6

5 / 5 Share

Aug. 24, 2021

Our product is available in 500 stores so having a good mapping tool is essential. ProMap has been useful for us so far. Uploading csv's is easy and any other setup help was quickly resolved with their support team.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 5, 2021

The app works fine. The customer service was great when I had a question about the app. Thank you guys!

Using app

11 months

Total reviews

12

Average rating

4.8

5 / 5 Share

July 29, 2021

The app works well and customer service was great when we had an issue. It was resolved quickly and painlessly. Five stars :)

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2021

Nice app. The customer service was very professional and helped me to solve the issues on editing the layout. Thanks!

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 28, 2021

App works well and is easy to use. Support quickly fixed an issue with how the map filters displayed with our theme.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 25, 2021

A great APP with fantastic support, highly recommended. The team were quick to respond and help us with the set-up.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

July 23, 2021

I ran into a few issues with our setup and contacted ProMap support. The response was positive and the team (thank you Ms. Luna) not only walked me through my issues but fixed one problem on their own. It's great to have a good, solid app but it's the absolute best when the support is quick and spot on. Great app, great people.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2021

ProMap - Store Locator is stable and easy to use. It does the job it is supposed to do, well. Interaction with Secomapp support is friendly and efficient. I believe that Secomapp is genuinely interested in helping ecommerce businesses increase revenues and grow.

Using app

11 months

Total reviews

4

Average rating

4.8

5 / 5 Share

July 19, 2021

I had some troubles to bulk import my locations but the support was excellent and the app works perfectly!

Store

NANAN

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2021

Fast and friendly costumer service. We had problems setting some things up and they were very responsive. Now the app works properly and it does what it should. Thanks!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 3, 2021

Fantastic customer service all-round. Quick response and great working app. I really like working with this team.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

June 24, 2021

Great service! Satisfied with the whole team that solved the problem ASAP. Will continue using the app as a part of our business growth.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 23, 2021

Fantastic app! quick response, Luna is working so hard for the team, will definitely recommend your app to my friends!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2021

Amazing app and easy to use! Great customer service from Luna as she was quick to respond and always ensured my request was actioned. Highly recommend!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2021

Luna has been consistently supporting us in our technical issues in a very timely manner. The app is super easy to use and install and does what it's supposed to do.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2021

Demoing this app, it appears to do everything that I need it to do and as it is described on their site. The customer service was great. Luna helped troubleshoot my setup in a very timely manner, and it was much appreciated!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2021

Easy to use app; we have more than 15 000 locations across North America with our retail partner. Easy to install, we had one issue and it was fixed ASAP by Luna's team!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2021

Quick support when I had some issues with my API key. It has been helpful to use although the reply wasn't immediate.

Store

Circulr

Using app

Almost 2 years

Total reviews

1

Average rating

5.0