SC Store Locator Map

Dec. 22, 2022

I was worried that this app would not have good customer service after being purchased by Shop Circle, but I was very impressed with their prompt response and dedication to finding a comprehensive solution for my problem. When we switched to the new Shopify Dawn theme some of our CSS needed to be rewritten so the locator app would look nice; rather than just send me code to fix it myself, which is what Bold used to do, Deelen implemented the fixes directly in my store! That was very nice - I really didn't have to do anything they just took care of it for me. Stellar customer service, and the app just works great, really flawless, we've been using it for a couple years now and we'll likely never use anything else.

Oct. 31, 2022

This app is easy to use and set up, however, I was having some issue with the Display Setting and contacted customer service using the help widget. Deleen was very helpful and helped to fix the issue. However, there was a section that wasn't still working she followed up with the devs on team and got it fixed. Great job Deleen!

Aug. 24, 2022

Jeff was amazing and worked with me to update my store locator and restored it to whole. He was great. Thank you so much.

Dec. 1, 2021

So easy to use. The setup is complex but Bold have really great guidelines that got me through it all. This is worth the money for customers to look up stockist locations easily and we love the heat map feature to see where our customers are searching from. Also amazing cusotmer service.

Sept. 22, 2021

Nikhil was very quick and useful :) I have been using the app for years and never had any issue with it!

July 28, 2021

Super prompt and helpful customer service when we had questions about how to navigate bulk uploads to our store locator.

July 20, 2021

I generally trust all Bold products as they are user friendly and really well thought through. The Store locator is brilliant - I switched over after a different app wasn't able to load properly on my site. Bold's app works really well and is appropriately priced in my opinion. I had an issue while setting up and I got an email from Nikhil within a few minutes and I was able to sort everything out straight away. Great customer service and exactly what I had hoped for from the product. The free single store feature is actually quite helpful because you can run it as a fully live feature to make sure you are happy before needing to commit to the payment plans.

June 1, 2021

A little complicate to set the api up, but the app is very easy to use and the team, very helpful !

Dec. 1, 2023

Seems to work well. I did have a formatting issue, which Nicholas rectified for us in a couple of business days. Edit: 2nd review, some time later: This app continues to work well for us. Again, a couple of tweaks we needed to make and their support staff were responsive. Still want an in-app way to make the store phone numbers clickable!

March 30, 2021

I had a very positive experience. Nikhil was super helpful and very efficient! I would definitely recommend using this app.

Dec. 17, 2020

Easy to install, and once I figured out the API Key portal on Google Cloud and turned everything on, it worked like a charm. Michelle was excellent on support to help the page look great on desk and mobile.

Nov. 4, 2020

Google's API is a little confusing to get set-up, but we got that worked out the Store Locator was a breeze. We needed a little more customization to the CSS, the customer support team, namely Hamza, was super helpful and very responsive.

Aug. 19, 2020

I needed help setting up the app for switching themes and Naman from customer support was extremely helpful! Quick, did everything for me, and now the app is back to working great!

July 22, 2020

The Bold live chat support has been incredibly helpful for us as we build our new website. Naman most recently helped us out with some issues and not only did we get connected with them promptly, our issues were resolved within minutes! We are all very much beginners when it comes to building websites, and we cant be thankful enough for the support of Naman and the Bold support team! Very happy that we decided to go with Bold for a few of our website apps!

Sept. 30, 2020

Jericho is a rock star! He helped me get our store locator in order for a big retail roll-out and it went off without a hitch.

May 12, 2020

I just installed the app and was having an issue with linking to location page to my navigation. Went to chat support and was connected to Naman and couldn't be happier with the results. Quick and easy!! Great customer service!!

April 7, 2020

Great simple store locator with heat mapping for a great price. Had an issue with our expired Google API key and Bold was quick to help. Rony was especially helpful and walked me through the process of making the key work.

Feb. 28, 2020

We had a tiny issue and the CS rep Camila was quick and very friendly to get us back up and running.

Feb. 7, 2020

It's Friday and I had some questions that I didn't think were going to be possible without custom programming... Rick easily explained exactly what each of my issues were honestly without leaving me with the only option of upgrading to a higher priced solution. Love it! Thanks! Bold Rocks so far!! Happy Friday Bold Team!

Jan. 28, 2020

This app has been very helpful. Although it doesn't have all the features we need, Priyanka was extremely helpful in getting us some good workarounds and was quick to respond to any questions we had. I would recommend this app for anyone who needs a good store locator to start their online store off with.