All reviews

Rating Breakdown

  • 5
    78% (187 ratings)
  • 4
    13% (32 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    7% (17 ratings)

Reviews with Text

  • 98% (236)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 20, 2021

I generally trust all Bold products as they are user friendly and really well thought through. The Store locator is brilliant - I switched over after a different app wasn't able to load properly on my site. Bold's app works really well and is appropriately priced in my opinion. I had an issue while setting up and I got an email from Nikhil within a few minutes and I was able to sort everything out straight away. Great customer service and exactly what I had hoped for from the product. The free single store feature is actually quite helpful because you can run it as a fully live feature to make sure you are happy before needing to commit to the payment plans.

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Happy to hear the team was able to help you so swiftly, kudos have been passed along to Nikhil. Thanks for choosing Bold.

5 / 5 Share

June 1, 2021

A little complicate to set the api up, but the app is very easy to use and the team, very helpful !

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Appreciate the kind words. Thank you for choosing Bold.

5 / 5 Share

Dec. 1, 2023

Seems to work well. I did have a formatting issue, which Nicholas rectified for us in a couple of business days. Edit: 2nd review, some time later: This app continues to work well for us. Again, a couple of tweaks we needed to make and their support staff were responsive. Still want an in-app way to make the store phone numbers clickable!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Appreciate the review. Thank you for choosing Bold.

5 / 5 Share

March 30, 2021

I had a very positive experience. Nikhil was super helpful and very efficient! I would definitely recommend using this app.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review! It makes us so happy that your experience was positive, we are always there to help. Thank you for the recommendation!!

5 / 5 Share

Dec. 17, 2020

Easy to install, and once I figured out the API Key portal on Google Cloud and turned everything on, it worked like a charm. Michelle was excellent on support to help the page look great on desk and mobile.

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review! We are so happy that Michelle was able to help you, everything looks fabulous.

5 / 5 Share

Nov. 4, 2020

Google's API is a little confusing to get set-up, but we got that worked out the Store Locator was a breeze. We needed a little more customization to the CSS, the customer support team, namely Hamza, was super helpful and very responsive.

Store

Evivo

Using app

15 days

Total reviews

14

Average rating

4.8

5 / 5 Share

Sept. 30, 2020

Jericho is a rock star! He helped me get our store locator in order for a big retail roll-out and it went off without a hitch.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 12, 2020

I just installed the app and was having an issue with linking to location page to my navigation. Went to chat support and was connected to Naman and couldn't be happier with the results. Quick and easy!! Great customer service!!

Using app

About 3 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 28, 2020

We had a tiny issue and the CS rep Camila was quick and very friendly to get us back up and running.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2020

This app has been very helpful. Although it doesn't have all the features we need, Priyanka was extremely helpful in getting us some good workarounds and was quick to respond to any questions we had. I would recommend this app for anyone who needs a good store locator to start their online store off with.

Store

Pre

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2019

First want to say : Good Support team, very quick turn around and helpful! Second: the app is fairly easy to install follow the directions while I have very limited background of IT.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! We appreciate your kind words - thanks so much! We're glad that our team was able to get everything sorted out for you so quickly; that's certainly what we aim for, especially around the holidays. We're also very humbled to hear that you were able to easily follow our installation instructions on the Help Center - we have a very hard worker who upkeeps our articles, and we're glad that you found them easy to follow!

5 / 5 Share

Nov. 7, 2019

Great app, and great customer support! Laurel, Chintan, and Mona are wonderful and quick to get the correct support!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you so much for the review. We're glad to hear that our support team was able to get you up and running with the app quickly and efficiently; that's what we strive for! Please reach out again if you need any other assistance; we'd be glad to help. :-)

5 / 5 Share

Sept. 30, 2019

Nir was super helpful when I was having issues with one of our shopify stores. Explained everything and troubleshot with me.

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

It's great to hear that Nir was able to sort out the issues you were having with your Shopify stores! Thanks so much for leaving us this review; we're really glad to hear that he was able to get everything properly working for you. :-)

5 / 5 Share

Sept. 26, 2019

We've been using the locator app for about a year and is easy to navigate. On a couple of occasions we needed support we were taken care of quickly and fixed the challenges with no disruption. Thanks Rahul!

Store

RevAir

Using app

Over 1 year

Total reviews

14

Average rating

4.4

Developer Reply

Thanks so much for the review! We love hearing that you've been using our app for the past year, and are enjoying it. Sorry to hear about the issues you've run into, but we're so glad to hear that our team of experts has been able to get everything sorted for you. Your line of hair products look so amazing!

5 / 5 Share

May 17, 2019

It's a nice app - doing a great job. Very easy to implement and makes a clean proffesional impression on the customer.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for the review. We're here in case you have any questions or if you need any guidance. Happy to hear our Store Locator App is able to help with incoming traffic through your online store!

5 / 5 Share

April 24, 2019

This app works perfectly with our website. We tried out several store locator apps before settling on this one because of the easy set-up and smooth functionality. We're using the premium version for 3 stores, and have no problems with it at all. We really appreciate the fast customer service too. Many thanks to MC for matching the app to our theme.

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello! Thank you for the kind words. We're proud of our Store Locator app, and so happy to hear it's working well for your 3 stores! We'll be sure to pass along the kudos to our Store Locator guru, MC. :-)

5 / 5 Share

April 24, 2019

Very happy with the app. Works perfectly with all the functions I need, and no glitches at all. Shoutout to the wonderful customer service too - especially MC, who helped tweak the app to match it with the rest of the website very quickly.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! Thanks so much for the kind review, and best of luck with Store Locator! Let us know if there is anything more we can help with in the future. :-)

5 / 5 Share

March 18, 2019

We just added the app last week. The set up process was straight forward and took only around 15 minutes. One highlight to mention is the amazing customer service. Bold Commerce made the app to exactly fit the theme of our store. My special thanks to Rick for all the fine-tuning! In case you want to see the app on our store, check out this link - https://campfiretreats.com/apps/store-locator/

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 12, 2019

We use this very successfully for 20+ stores. Response to questions have been same day. I would choose it again.

Using app

About 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your kind review; the app looks great on your store! I love your stone patio photos by the way - they sure inspire creativity.

5 / 5 Share

March 7, 2019

App has been great for our site. Had one slight hiccup with the way it displayed when we switched themes, but Ankur was able to fix the problem over chat in less than 5 minutes.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for your review, we're glad the app is working well on your store! It looks great on your site. By the way, loving how vibrant the colours on your boards are.