SC Store Locator & Google Maps
All reviews
It's a great app, fairly easy to use and reliable. We use in multiple stores, and when installing on our most recent store we actually had a glitch that was preventing the app to be installed. The support team, Deelen in particular, was extremely helpful, patience, provided regular updates and in the end was able to find out what was causing the issue and resolve it with the developer team. I really appreciate the level of support, and I'm glad we have the app running consistently in all of our stores now.
Superior customer service!!! I was having trouble with my API key, and Deelen from their customer service team quickly and respectfully helped me out. If there was a 10 star rating I would have given him that.
Within minutes i received an answer on my ticket. They gave me all the support i needed to help me setup my Store Locator! deze review is helemaal niet door ons geschreven.....
We appreciate your feedback and are glad to hear that you received prompt support for setting up your Store Locator. If there’s anything further you’d like to share or if you have any concerns about your review, please feel free to connect with our support team. Your insights are important to us! Best, The Shop Circle Team
The app works great and great customer service from Deelen! The google API is explained great and easy to install. Thank you!
I was worried that this app would not have good customer service after being purchased by Shop Circle, but I was very impressed with their prompt response and dedication to finding a comprehensive solution for my problem. When we switched to the new Shopify Dawn theme some of our CSS needed to be rewritten so the locator app would look nice; rather than just send me code to fix it myself, which is what Bold used to do, Deelen implemented the fixes directly in my store! That was very nice - I really didn't have to do anything they just took care of it for me. Stellar customer service, and the app just works great, really flawless, we've been using it for a couple years now and we'll likely never use anything else.
Jeff was amazing and worked with me to update my store locator and restored it to whole. He was great. Thank you so much.
Thank you for you kind review! We are happy to hear Jeff was able to give you the support you needed. Thanks for choosing Bold!
So easy to use. The setup is complex but Bold have really great guidelines that got me through it all. This is worth the money for customers to look up stockist locations easily and we love the heat map feature to see where our customers are searching from. Also amazing cusotmer service.
We super appreciate the review! Thank you for choosing Bold.
Nikhil was very quick and useful :) I have been using the app for years and never had any issue with it!
Appreciate the review. Thanks for choosing Bold!
Super prompt and helpful customer service when we had questions about how to navigate bulk uploads to our store locator.
Thanks for the review! Kudos have been passed along to our support team.
A little complicate to set the api up, but the app is very easy to use and the team, very helpful !
Appreciate the kind words. Thank you for choosing Bold.
Seems to work well. I did have a formatting issue, which Nicholas rectified for us in a couple of business days. Edit: 2nd review, some time later: This app continues to work well for us. Again, a couple of tweaks we needed to make and their support staff were responsive. Still want an in-app way to make the store phone numbers clickable!
Appreciate the review. Thank you for choosing Bold.
I had a very positive experience. Nikhil was super helpful and very efficient! I would definitely recommend using this app.
Thank you for the review! It makes us so happy that your experience was positive, we are always there to help. Thank you for the recommendation!!
Easy to install, and once I figured out the API Key portal on Google Cloud and turned everything on, it worked like a charm. Michelle was excellent on support to help the page look great on desk and mobile.
Thank you for your review! We are so happy that Michelle was able to help you, everything looks fabulous.
Google's API is a little confusing to get set-up, but we got that worked out the Store Locator was a breeze. We needed a little more customization to the CSS, the customer support team, namely Hamza, was super helpful and very responsive.
Jericho is a rock star! He helped me get our store locator in order for a big retail roll-out and it went off without a hitch.
I just installed the app and was having an issue with linking to location page to my navigation. Went to chat support and was connected to Naman and couldn't be happier with the results. Quick and easy!! Great customer service!!
We had a tiny issue and the CS rep Camila was quick and very friendly to get us back up and running.
This app has been very helpful. Although it doesn't have all the features we need, Priyanka was extremely helpful in getting us some good workarounds and was quick to respond to any questions we had. I would recommend this app for anyone who needs a good store locator to start their online store off with.
First want to say : Good Support team, very quick turn around and helpful! Second: the app is fairly easy to install follow the directions while I have very limited background of IT.
Hi there! We appreciate your kind words - thanks so much! We're glad that our team was able to get everything sorted out for you so quickly; that's certainly what we aim for, especially around the holidays. We're also very humbled to hear that you were able to easily follow our installation instructions on the Help Center - we have a very hard worker who upkeeps our articles, and we're glad that you found them easy to follow!
Great app, and great customer support! Laurel, Chintan, and Mona are wonderful and quick to get the correct support!
Hello there! Thank you so much for the review. We're glad to hear that our support team was able to get you up and running with the app quickly and efficiently; that's what we strive for! Please reach out again if you need any other assistance; we'd be glad to help. :-)
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