Store Migration

Customer imports aren't working, and the error is vague, with no guided action on what I need to do to fix it. I've tried the template and I've tried renaming the file to SquareCustomerDownload.csv, but no dice. I'm perplexed.

It didn't work. It transferred my products from eBay partially. It only transferred the titles. No images, descriptions, or prices. Pretty worthless since I have to manually insert everything.

Videos and documentation indicate that there is an API for Square migration. There is not. Import CSV doesn't grab inventory. I have to either completely reformat my CSV and skip the Square import entirely or go into thousands of items and configure details. Not at all what is advertised.

I wish it would have transferred my pictures and categories. It is a good stay with a draft then from scratch but could def be better simplified.

It’s a LOT more difficult and time consuming than I thought it would be and it missed the most important thing, the reviews! That’s my sole reason for switching, as my current platform isn’t collecting reviews as it should be.

It took quite a long time. I called your company for help, and the person I spoke with asked me a question I had to ask someone else the answer to, and I asked if she could hold, and she agreed. I came back on the line, and she hung up. I didn't appreciate that. It was very frustrating. I still don't have my Shopify up and running.

I don't even know if it worked. I'm still trying to figure that out.

Did not import categories despite choosing my exact pos. Did not import many items due to negative inventory on preorders.

It correctly moved over about 5% of my products from WooCommerce, so at least I had a general template to recreate all of my other products, but that was it's only pro. Cons were that it imported that 5% three times, so there were duplicate entries for each, including duplicate images, that needed to be sorted out. It also partially imported another 40% of my products, pulling in just the title and perhaps an image or two, the rest of the data was blank. So again, these could be used as a template, but every product needed to be checked thoroughly. In summary, marginally better than nothing, but needs a lot of work.