All reviews

Rating Breakdown

  • 5
    97% (512 ratings)
  • 4
    1% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 14, 2025

The support provided by the dev team is truly outstanding. They were quick to respond, very helpful, and ensured everything was running smoothly. Highly appreciate the dedication and professionalism. Keep up the great work!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2025

I would definitely recommend this app! It makes pick up and delivery as easy as pie so we can actually focus on making and selling our pies. It doesn't get any easier for small businesses! Thank you! Constantin is so fast and helpful if change is needed.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

We've been using this app for some time with no issues, and with five store locations offering in-store pickup, it's been a godsend. Recently, Constantin quickly fixed an issue where oversized parcel shipping was overriding the in-store pickup option. He handled it efficiently and without fuss — an absolute delight to work with. Thank you for the great support!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

The app has helped us achieve exactly what we were looking for with Click and Collect and Store Pickup. Constantin is always on hand to help support us with bug fixing or issues with our setup (my fault most of the time!) We will always continue to support Constantin and this app in the future!

Store

EHM

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 13, 2025

Great app, very helpful customer service!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 7, 2025

Does what we need, fast helpful support

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2025

We use this on a farm shop site to give customers a click and collect option with a date and time slot for collection from our shop. The ability to set the time required for us to get orders ready for collection and to be able to block out certain days when collections are not possible has been really useful. If we have encountered any problems with the app or difficulty in migrating it to updated Shopify or theme versions, Constantin's response times have been excellent and glitches have been resolved very quickly. A brilliant service & highly recommended.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 15, 2024

Für unser Unternehmen mit 2 Standorten zum Abholen und Lieferung die einzige App, welche fast alles abdeckt. Geht nicht, gibt es hier nicht. Der Support ist schnell und zuverlässig und konnte bis jetzt alle unsere Anliegen lösen! Danke vielmals Constantin!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

Easy to use, but if you ever have anything that you can't do, they are very quick to respond and help. I have been using this app on 2 different stores for a while, and I love the service.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

I love this app, Constantine is awesome!! I highly recommend!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Amazing costumer service and it really delivers what is promised.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Five stars all the way! This app helped organize all our needs, which were a bit complicated. Customer support is top notch and super fast. This app is going to help us be so much more efficient. Thank you Constantin!

Using app

2 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Sept. 25, 2024

Great app with great support. Emailed with technical issue which was resolved within a few hours (Excellent service)

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

The setup and setting options are very extensive and include everything we need. We had a technical problem after we had installed the plugin and used it for a few days, the technical support contacted us within a few hours and was able to solve the problem with us via chat.

Using app

About 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 28, 2024

Slow app, with many bugs. They have to add delivery range option, intead of putting 1 by1. Some time app takes more than5 minute, just to load.

Using app

18 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi, Sorry if you encountered any issues. You could have emailed us and definitely we would have found a solution to the issue you were having. We pride ourselves in providing top notch support and fix any issues if they arise as fast as possible. Our app is being used by thousands of stores without any problems. We are processing millions of orders per month and all the features are listed in the app's description. If you require any specific option, please let us know and we would be more than happy to include it in future version releases.

5 / 5 Share

June 9, 2024

We have had this app for many years but to my own fault despite it not having the ability to give us exactly what we needed it to, we just put up with it as we only needed it for Christmas time. With the business developing, we needed it ongoing throughout the year and I was dreading having to get a developer to create a website for us to include everything we needed. A friend suggested I contact the developer to see if we could get what we already have to work for us before taking this step. This was the best advice ever. I was so stressed, however from the very first reply from Constantin, we were able to discuss everything we needed and solutions were created for almost every problem we encountered. Now we have a customised website that suits our every need. The customer service was prompt and efficient. I will not hesitate to contact them again and look forward to the ease of website from now on. Thanks Constantin!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

May 18, 2024

Completely flawed. You have to add your locations manually inside the app. It does not pull your locations from Shopify, therefore your inventory is not connected to a location and it will allow you to sell out of stock products. I honestly don't know how others think this app is 5 stars. There are other pickup apps for cheaper that tie stock to the location and will not allow checkout if items are out of stock. If they added this function, I'd say the app was perfect but for now, it's practically useless.

Using app

33 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for your feedback. All our features are displayed in the marketplace listing. Currently inventory management is on our to do list, and it will be implemented in the future app releases. You can always email us and we'll provide you all the information needed in case something is unclear. We pride ourselves in providing a flexible and top quality app that can be used in different type of stores. In case you have any other suggestions on how we can make the app suitable for your needs, let us know, we'd be happy to implement them.

5 / 5 Share

March 22, 2024

Amazing app, does everything you need. Only collection app I’ve found that ticks all boxes. Couldn’t recommend enough, the app developers are incredibly helpful also!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2024

Great app for managing orders and a user-friendly way for our customers to communicate pickup times. Support is also quick and helpful.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2024

Easy to use app and always very quick with support if ever have any issues. Have used this app for 4 years now and problems I create are always fixed very quickly

Using app

5 months

Total reviews

1

Average rating

5.0