All reviews

Rating Breakdown

  • 5
    97% (502 ratings)
  • 4
    1% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 12, 2024

Amazing costumer service and it really delivers what is promised.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Five stars all the way! This app helped organize all our needs, which were a bit complicated. Customer support is top notch and super fast. This app is going to help us be so much more efficient. Thank you Constantin!

Using app

2 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Sept. 25, 2024

Great app with great support. Emailed with technical issue which was resolved within a few hours (Excellent service)

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

The setup and setting options are very extensive and include everything we need. We had a technical problem after we had installed the plugin and used it for a few days, the technical support contacted us within a few hours and was able to solve the problem with us via chat.

Using app

About 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 28, 2024

Slow app, with many bugs. They have to add delivery range option, intead of putting 1 by1. Some time app takes more than5 minute, just to load.

Using app

20 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi, Sorry if you encountered any issues. You could have emailed us and definitely we would have found a solution to the issue you were having. We pride ourselves in providing top notch support and fix any issues if they arise as fast as possible. Our app is being used by thousands of stores without any problems. We are processing millions of orders per month and all the features are listed in the app's description. If you require any specific option, please let us know and we would be more than happy to include it in future version releases.

5 / 5 Share

June 9, 2024

We have had this app for many years but to my own fault despite it not having the ability to give us exactly what we needed it to, we just put up with it as we only needed it for Christmas time. With the business developing, we needed it ongoing throughout the year and I was dreading having to get a developer to create a website for us to include everything we needed. A friend suggested I contact the developer to see if we could get what we already have to work for us before taking this step. This was the best advice ever. I was so stressed, however from the very first reply from Constantin, we were able to discuss everything we needed and solutions were created for almost every problem we encountered. Now we have a customised website that suits our every need. The customer service was prompt and efficient. I will not hesitate to contact them again and look forward to the ease of website from now on. Thanks Constantin!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

May 18, 2024

Completely flawed. You have to add your locations manually inside the app. It does not pull your locations from Shopify, therefore your inventory is not connected to a location and it will allow you to sell out of stock products. I honestly don't know how others think this app is 5 stars. There are other pickup apps for cheaper that tie stock to the location and will not allow checkout if items are out of stock. If they added this function, I'd say the app was perfect but for now, it's practically useless.

Using app

About 16 hours

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for your feedback. All our features are displayed in the marketplace listing. Currently inventory management is on our to do list, and it will be implemented in the future app releases. You can always email us and we'll provide you all the information needed in case something is unclear. We pride ourselves in providing a flexible and top quality app that can be used in different type of stores. In case you have any other suggestions on how we can make the app suitable for your needs, let us know, we'd be happy to implement them.

5 / 5 Share

March 22, 2024

Amazing app, does everything you need. Only collection app I’ve found that ticks all boxes. Couldn’t recommend enough, the app developers are incredibly helpful also!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2024

Great app for managing orders and a user-friendly way for our customers to communicate pickup times. Support is also quick and helpful.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2024

Easy to use app and always very quick with support if ever have any issues. Have used this app for 4 years now and problems I create are always fixed very quickly

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

Support was fantastic. Called me back right away and resolved my issue quickly and completely. Very positive experience.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

very helpful! when its confusing and someones there to help it's very appreciated.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

Tech support was really helpful and fast!

Store

Zennkai

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

Application parfaite et très facile à utiliser. Les développeurs sont hyper sympa, très rapides et très efficaces. Thank you Constantin

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

Tech support with changing our store pickup schedule was so fast and thorough it was honestly alarming! I barely hit the "send" button and Constantin had written back stating the change had been made. Very pleased and grateful for the quick, easy, and courteous help.

Using app

Over 3 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 12, 2024

Absolutely must have app for merchants who have multiple pickup locations, but operate out of a central warehouse (which is not supported by the native local pickup features). The app looks both great & simple on the site, and being able to sort and manage pickup orders is a breeze through the use of tags and additional details. Throughout the process (which took a while given our migration), Constantine provided excellent support with his expertise and thoroughness, and he was kind enough to go back and forth with me on countless emails. He helped us to find solutions and great workarounds to our unique needs. Can't recommend the app enough for anyone in a similar situation!

Store

K PLACE

Using app

2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

This app has been a life-saver. All the features are very user-friendly and effective, complete with such an exceptional and highly knowledgeable support team. This app offers exactly what our website needs, however, we did have some adjustments to make, and their support team is absolutely incredible. They helped us to customise the app to what we needed. Overall, highly recommended.

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

Meets the needs of my business!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

I've been using this app for a few years and it works great. Constantin is very quick to respond to my questions which always occur because I did something wrong not because of a problem with the app.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

One of the best apps we've used for our online Restaurant stores! Constantin has been of great help over the past few years to help us align our online catering offerings in order. Don't think twice and just download this app!

Using app

4 months

Total reviews

1

Average rating

5.0