Store Pickup + Delivery (CR)
Store Pickup + Delivery (CR)
Rating
4.9
feedback
517
chart
#2,636
All reviews
Rating Breakdown
Review RSS Feed
Nov. 3, 2020
Constantin was a HUGE help in getting the app up and running on our new theme. We reached out to him and he had the problem resolved in under an hour. Great support!
Nov. 2, 2020
This app has been amazing in organizing my store pickups, and the customer support team has been so easy to work with! They respond very quickly and provide solutions for all your questions and concerns. I am so happy I chose this app as it has truly elevated my business! Thank you to the team for the continuous support and assistance! 10/10 would recommend to all Shopify businesses!
Nov. 2, 2020
We've used this app to allow customers to choose a location, date and time to pick-up their orders. The app works great. When we've needed to customize the app the support received was exceptional, with a very quick turnaround. We really appreciate all the support received, and totally recommend the use of this app.
Nov. 2, 2020
I used this app to creat a click & collect service. The assistance helped me a lot ! Te way to set up everything is easy and well explained.
Oct. 31, 2020
I installed this app to be able to set up a pick up option as well as multiple pick up locations. Constantin was very helpful and timely in his responses. Not only is the customer service exceptional but the app is great as well.
Oct. 30, 2020
Aquesta és l'aplicació que necessites si pretens fer entregues a domicili i recollir a la botiga. El desenvolupador, Constantin, és molt atent i resol tots els dubtes ràpidament, implementant nou codi allà on fa falta. A més a un preu molt competitiu. MOLT RECOMANADA.
Oct. 29, 2020
Best app we've used. We had a few questions and getting support was very quick and easy, customers are commenting on ease of use when they pickup, lovely clean look, can't fault in any way. Plus it's a very good price! 5 star all round.
Oct. 29, 2020
Great and functional app. It does exactly what we need and it does it well. Simple and clean setup and management. Plus support from the developer is brilliant. 5 stars without a doubt.
Oct. 25, 2020
I’m still new to apps and had issues installing but got a very quick reply from Constantin on a Sunday night! Explained the issue and he sorted it so quickly. This app does exactly what I needed.
Oct. 22, 2020
Bennison's Bakery Fantastic app. CreativeR offers wonderful support and customer service. 10/10 would recommend. 100%
Oct. 21, 2020
So happy that I found this app! Features and the order flow is smooth! I appreciate all your help Constantin! Prompt response and always helping me with my special request! thank you! You will be my goto app for my other clients!
Oct. 21, 2020
I recently installed this app, and had a couple of teething issues, but after sending an email and receiving a response from Constantin, I was soon sorted, and after a few back and forth emails, the issue was sorted out and I was very happy with the result. Constantin was very prompt, and professional, and resolved the issue quickly.
Oct. 20, 2020
Brilliant support!!! Very Quick to respond and resolving of any issues, Constantin has been great help! Thank you . Will see how it goes.....
Using app
29 days
Total reviews
2
Average rating
5.0
Oct. 17, 2020
This app has made our online shopify site much easier to communicate to our customers that we are a curbside pickup shop only. Prior to this we were having to refund orders that assumed we would provide shipping even though our main page stated we did not provide that service. Constantin worked with us to help clarify that we were a pickup Instore site only and eliminated all confusion for the customers. The pickup information collected at checkout will be a huge bonus for us to make sure we get the customer email and cell as well as a time and date for pickup. We also now have a way to send them notification after we fulfill the order. Prior to the app we could not send this because it confused customer with tracking data that is standard dialog for shopify itself. Constantin worked with us on our needs for the app to work seamlessly and efficiently for our store. We gave him limited access to our site. He even worked this out for us on a Saturday. Above and beyond and would recommend this app to anyone else needing help with pickup instore issues.
Oct. 15, 2020
Tough review to write, Constantine was quick to respond and try to help however this app was not designed for a high volume store. You are not able to delete appointments, change appointments or export directly from app. The data is exported to Shopify via tags which is not then able to be filtered by time and date separately. Furthermore the time and date is sometimes switched which makes the data completely unfilterable separately by date and time once exported to Excel. Customer service is really great, if you are a small shop with low volume this would probably be a good app to use. If you are a high volume store or would like the ability to edit appointments, keep shopping.
Thank you very much for the feedback Kelly. We are constantly improving and adding new features based on our customer needs. Because you requests were very specific for your case scenario and came with a very short notice we didn’t have time to implement them in time, but rest assured we are working on them. Our app is used by thousands of stores, some of them are processing daily tens of thousands of orders without any problems. We are trying our best to prioritise and balance what feature goes out next. Thanks for your patience and hope we can work again with you soon. Constantin Founder CreativeR
Oct. 11, 2020
Fantastic service - live help was the best - very impressed with the speed of live help, and the detail of communication - not fully tested the product, to in all fairness from what I have tested it seems like a very good neat and tidy product -
Oct. 8, 2020
This app is amazing & solved all my problems. I now have custom pick up & delivery options in my checkout of my store. Whats equally (if not more) amazing is Constantin's customer service. Talk about going above & beyond (even adding me a custom text box for customer instructions) Constantin has helped me on 5 separate occasions & has literally replied within minutes. Im still under my free trial & yet Constantin has done all this custom work for me. Well worth all these 5 star reviews. You wont find a better app like this or better service anywhere else on Shopify
Oct. 7, 2020
10/10... Great app and even better support!!! Always have quick reply's with any problems I have and my issues always get sorted. Keep up the great work.
Oct. 7, 2020
Brilliant app and amazing support!!! Quick responses and resolving of any issues, Constantin has been great help!
Oct. 2, 2020
So far so good. Just signed up for the trial (so I'm not even paying yet and it's already fab). Constantin has been tweaking and correcting for me to get the system to work exactly how we'd like. Can't wait to get going.