All reviews

Rating Breakdown

  • 5
    97% (500 ratings)
  • 4
    1% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)
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5 / 5 Share

Oct. 21, 2020

I recently installed this app, and had a couple of teething issues, but after sending an email and receiving a response from Constantin, I was soon sorted, and after a few back and forth emails, the issue was sorted out and I was very happy with the result. Constantin was very prompt, and professional, and resolved the issue quickly.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

Brilliant support!!! Very Quick to respond and resolving of any issues, Constantin has been great help! Thank you . Will see how it goes.....

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2020

This app has made our online shopify site much easier to communicate to our customers that we are a curbside pickup shop only. Prior to this we were having to refund orders that assumed we would provide shipping even though our main page stated we did not provide that service. Constantin worked with us to help clarify that we were a pickup Instore site only and eliminated all confusion for the customers. The pickup information collected at checkout will be a huge bonus for us to make sure we get the customer email and cell as well as a time and date for pickup. We also now have a way to send them notification after we fulfill the order. Prior to the app we could not send this because it confused customer with tracking data that is standard dialog for shopify itself. Constantin worked with us on our needs for the app to work seamlessly and efficiently for our store. We gave him limited access to our site. He even worked this out for us on a Saturday. Above and beyond and would recommend this app to anyone else needing help with pickup instore issues.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2020

Fantastic service - live help was the best - very impressed with the speed of live help, and the detail of communication - not fully tested the product, to in all fairness from what I have tested it seems like a very good neat and tidy product -

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2020

This app is amazing & solved all my problems. I now have custom pick up & delivery options in my checkout of my store. Whats equally (if not more) amazing is Constantin's customer service. Talk about going above & beyond (even adding me a custom text box for customer instructions) Constantin has helped me on 5 separate occasions & has literally replied within minutes. Im still under my free trial & yet Constantin has done all this custom work for me. Well worth all these 5 star reviews. You wont find a better app like this or better service anywhere else on Shopify

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 7, 2020

10/10... Great app and even better support!!! Always have quick reply's with any problems I have and my issues always get sorted. Keep up the great work.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 7, 2020

Brilliant app and amazing support!!! Quick responses and resolving of any issues, Constantin has been great help!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2020

So far so good. Just signed up for the trial (so I'm not even paying yet and it's already fab). Constantin has been tweaking and correcting for me to get the system to work exactly how we'd like. Can't wait to get going.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2020

Really excellent support! I have not launched yet but so far the developer provided instant responses and extremely quick support.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2020

They we're super helpful with setting up and the many changes I wanted doing. Very quick to respond and everything is working great. Only had the app for a day but already feel its well worth the money.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2020

I love this app! It makes managing my business so much easier and the online help is amazing! So grateful for all the weight it takes off my shoulders.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2020

I am very pleased with this app and the features in it. Constantin, a supporter from the app, helped me translating it into my language and was a absolute amazing support all the way - setting it up and understanding my needs :) You guys rock!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2020

I used this app to help me set a limit to my time slots and it is so convenient! The customer service is excellent! They replied within seconds and were able to help me set up the app in less that 15 minutes. Constantin was such a great help and was fast and efficient. I highly recommend this app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2020

I use this app to set up my local pick up location options for my customers and it is simply a breeze.. the support customer service rep Constantin was simply amazing! She set everything up almost immediately when I signed up. Thank you so much I love this feature for my store

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2020

This has been a great app for us since the built in shopify pickup options did not meet our needs. In addition Constantine has been great to work with and has helped me quickly with my questions.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2020

Thank you so much for all your help - exactly what I was looking for and the support was awesome!!!! Was looking for 2 pick up locations but only have one store and it worked perfectly.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2020

I have just installed this app with the help of Constantin. He was great and very helpful getting a few issues sorted out.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2020

has totally changed the way my business works. and does exactly what we needed from it. Also, the customer service and speed at which i get my questions answered in second to none. Seriously impressive and useful app.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2020

I used this app to help my client build a store which had 4 pick up location points, with specific pick up dates and bookable times on those limited dates. The app was easy to configure, but the developer was absolutely brilliant and lent over backwards to help me customise the app so that it worked exactly as my client wanted. I could not have asked for more and would not hesitate to recommend.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2020

Great app, easy interface and very flexible in what specific requirements you have for what can and can not be picked up.

Using app

7 days

Total reviews

3

Average rating

5.0