All reviews

Rating Breakdown

  • 5
    97% (502 ratings)
  • 4
    1% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)
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5 / 5 Share

June 30, 2020

Like many, we had to start offering curbside pick up for our family owned retail store. Lacking some computer skills I was concerned about doing this on my own. I cannot even begin to express my complete satisfaction with the app AND the customer service. Every single question I had was answered literally within minutes and fixed. Every company should have customer service like this! Constantin is the best.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2020

Thank you, Constantin. You are really helpful and efficient! Keep solving my problems. Highly recommended!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2020

Literally THE BEST customer service and developer on the Shopify platform! Highly recommend! Thank you Constantin for all your help!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

Very pleased with this app. We installed it quickly to begin curbside pickup during Covid and it's been really smooth. I had one interaction with the developers and they were super responsive, polite and quick to answer my questions. I would recommend this app for it's ease of use and professional tech support. UPDATE JAN 2021: Constantin has been incredibly responsive to our questions and responds super quickly. We had a few questions early on and he was incredibly helpful and professional. This app works seamlessly and the professionalism of the developer is outstanding. This app is worth every penny and has saved our business by allowing safe curbside pick up.

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 10, 2020

A great app. We installed it at the height of Covid, when we had a rush of online orders, and found it really easy to install and use. Support is brilliant too!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 6, 2020

Great customer service provided by Constantin! Super fast response and willingness to help. Thank you very much.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2020

I used this app to help me setup store pickup only. Since Shopify was geared toward online shipping, there were several areas that needed attention. The support I received to make it work was definitely went above and beyond my expectations. Would definitely recommend!!!!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2020

WOW! Constantin you are amazing for developing such a great and useful App. Your help with Customising the App to suit my Shopify store was prefect. Well Done!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

May 22, 2020

Excellent customer support—truly above and beyond. App is easy to install and very customizable. Simple interface allows one to easily make changes to pickup times and dates and availability (and locations).

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 22, 2020

Great easy to use app with quick, helpful support. Nice styled, this app is perfect for giving the option to collect from store.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

May 19, 2020

Excellent customer service and so very helpful! I needed this app due to the new pickup requirements from our state due to covid-19 and I'm so glad I found it because I will use it beyond the shutdown now. Response from from tech support is super fast and they have be very accommodating with all my needs. By far best customer service between all the app I have!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2020

I think i tried all the others Pickup Apps out there but no one was simply and powerful as this one at the same time. Customer service is incredible and the App works perfectly. You add the App and in five minutes you are able to offer Pickup service. TOP!!!

Using app

3 months

Total reviews

2

Average rating

3.0

5 / 5 Share

May 15, 2020

We use this app because we don't offer shipping and needed a way for customers to know that. The customer support is incredible. Within minutes all questions are answered and fixed. I have never had better customer service.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2020

Added this app in just a few minutes to our e-commerce website during the Covid-19 lockdown. Constantin responses to all our queries within minutes, and personally made changes to our settings to help tailor the app to our needs. Great app, fantastic service and support.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2020

I downloaded this app because we are a pickup-only store that doesn't ship. It works really well, but the best part was the quick response I received from one of the developers when I was having some minor issues. Worth it!!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2020

Great App, works really good with our onlineshop! Pickup plugin is very flexible and you adjust a lot of settings. The support is amazing and very fast!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2020

fast & responsive service & tech support. thank you for making such an easy transition. emails responded to immediately! what other apps do you make????

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2020

So impressed with their customer service. They respond almost immediately and take care of my concerns without me having to do anything. It's invaluable. Download this app, you won't regret it AT ALL.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2020

This app has helped with keeping our staff and customers safe during COVID. The adaptability to add car rego and other fields is exactly what we needed. Constantin has been a huge help and I cannot recommend this this app highly enough.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2020

Constantine, has been a great help. This has app has helped with pick up during this whole Covid pandemic.

Using app

Over 2 years

Total reviews

1

Average rating

5.0