All reviews

Rating Breakdown

  • 5
    98% (335 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 99% (339)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 19, 2021

The app is great out of the box, but needing some custom adjustments I received world class support from Constantin. If you are looking for a pickup solution, this is the one you should choose.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2021

Fantastic Customer service every time we reach out and app works great! Was a life saver during our lockdown and will continue to be a great add for our site

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2021

Constantin is awesome. He is super responsive, understands any issues that come up and solves them quickly. I am very happy with this app!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2021

The customer service on this app is fantastic. I've had several circumstances that have required immediate troubleshooting (one of them on a weekend) and Constantin responded within minutes and helped solve my issue. When we first added this app, I needed some further customization and the support team was quick to help with that as well.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Amazing app. So clutch to be able to have customer's select their pickup date and time. It's made our order processing much more streamlined. I've needed a few adjustments to fit our business needs and always have had quick responses and amazing customer service from their team.

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Nice and smoothly working app - we use it since ~1,5 month. We had an error today, the pickup button wasn't clickable any more. Contacted support by email and within 30 minutes Constantin fixed the issue. Can highly recommend this app - of course there are other apps but for us it provides all needed features (in Germany) and the pricing is fair. Great and fast service - thank you Constantin. Best regards Brooklyn Fashion GmbH

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

Quick response to my questions and a very helpful and professional support. They manage to implement the app very well within the shop system!

Using app

24 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 1, 2021

This app has helped me out a lot! Customer service was also great and quick to reply to my questions.

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2021

This app and customer service is great. We are very happy that we found this app. Installation was very easy and it worked well in our stores right away

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

This app helps customers pick up their orders. The app team has been very helpful with questions I have had throughout the process.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

The support was so helpful and quick! I got reply in a few hours or just a couple of minutes. That is so helpful for developer and shop owner.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2021

Superb App - really helped our Covid offerings for safer ordering and click and collect. Lightning fast service when I needed any assistance received replies in minutes 100% recommend

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2021

The app is perfect for us, but what is even more impressive is the speed of response whenever we have an issue (which is rare)

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2021

*************** Great app. Very responsive customer service. Would definitely recommend. ***************

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

The app is worth more than 5 stars. The support was great, within a few minutes I was helped via email. Since we are only allowed to offer pickup in Germany at this time, the app is wonderful. Easy setup, also works great with custom themes. Very satisfied and will highly recommend the app.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

App works great, I use it in conjunction with Shipstation and everything is pretty smooth. Any minor issues are answered within minutes from the developers which I really appreciate.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2021

Click & collect has become an essential part of our business with Covid restrictions. This great app is backed up with prompt and efficient support.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2021

We added this app back in March 2020 to respond to the COVID-19 crisis and lockdown in our area. It quite literally saved our business by allowing us to offer curbside pickup to our customers. We are forever grateful and thankful for this app. An added bonus is the customer service is awesome! I would recommend this app to any company looking for a more customizable curbside pickup experience. The ability to tag orders based on time and location makes it easy to filter orders and ensure everything is ready for pickup at the designated times.

Store

PetMax

Using app

9 months

Total reviews

19

Average rating

4.8

5 / 5 Share

Jan. 4, 2021

This app is amazing considering how cheap it is per month. We needed a few things tweaked on it so it would work with our store and the support has been nothing but quick, patient, and accommodating. If you are looking for an app for curbside pickup scheduling this one is perfect! :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2020

We have installed this app and it has been an incredible asset to our shop. We couldn't find a more intuitive and consumer friendly app to fit our unique needs and the customer service was OVER THE MOON. Would recommend to anyone.

Using app

1 day

Total reviews

2

Average rating

5.0