All reviews

Rating Breakdown

  • 5
    97% (502 ratings)
  • 4
    1% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)
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5 / 5 Share

March 22, 2021

I used this app to help with in-store pickup, and it works great. The support is very helpful when we are trying to make customizations.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2021

If I could give higher than 5 stars I would! We have been using Click and Collect to help us manage our curbside pick-up Take Away meal business for the past couple of months. We were happy with its overall performance as it was the only app we could find that would allow the mandatory pick up of certain product collections (aka block shipping). We are now ELATED with the service as we reached out to support to see if they could help with a few custom features that we were looking for to take our pick-ups to the next level. Constantin from support replied almost instantaneously, I swear faster than people on my own team, and had a solution developed for us within a day! Highly recommend!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2021

I had a small user error and emailed the support team, they replied promptly and were able to resolve my issue straight away. They took the time to actually look into my issue before providing a relevant solution, offering to implement it on my behalf and providing a step-by-step guide if I wanted to do it myself. Best customer service I've experienced from any shopify app so far.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

March 16, 2021

Functional app, reasonably priced and the service when I encountered an issue was quick and professional.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2021

A great app to use - and a very efficient help service. We did try other apps but they had many problems and bugs.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 6, 2021

Great App and Great Service from the support team on fixing some issues. Recommend the app to anyone looking for a click and collect option

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2021

This app is FANTASTIC. My customers love it. It is very easy to use. Every time my app had an issue, I wrote back to the developer and instantly helped us.

Using app

10 months

Total reviews

11

Average rating

5.0

5 / 5 Share

March 1, 2021

This app is very easy to set up and the support is professional and prompt. I wanted a few things modified and the developer was happy to accommodate. Its price is reasonable for the service that it offers.

Using app

About 1 month

Total reviews

3

Average rating

5.0

4 / 5 Share

Feb. 26, 2021

Nice job ! I don't know what to say to reach 100 characters but the customer service is excellent btw.

Using app

7 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 26, 2021

Great app. Used daily by our customers for pickup at 8 stores. Great support from the developers. We can really recommend the app.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2021

I used this app to set up a store which offers pickup only. It allows the customers to schedule pickup times and I can block out days when we're too busy or go away on holidays. Just what I need. And support is SUPER helpful. Definitely recommend.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

I'm using this app for organising click and collect for my shop. It works very good and the help of the developer for some settings was very kindly and quick. I would recommant this for sure.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

The app is great out of the box, but needing some custom adjustments I received world class support from Constantin. If you are looking for a pickup solution, this is the one you should choose.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2021

Amazing customer service. Developer responded to my request incredibly quickly. App works perfectly for our small pick-up only shop. I highly recommend this developer & app!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 17, 2021

Fantastic Customer service every time we reach out and app works great! Was a life saver during our lockdown and will continue to be a great add for our site

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2021

Constantin is awesome. He is super responsive, understands any issues that come up and solves them quickly. I am very happy with this app!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2021

The customer service on this app is fantastic. I've had several circumstances that have required immediate troubleshooting (one of them on a weekend) and Constantin responded within minutes and helped solve my issue. When we first added this app, I needed some further customization and the support team was quick to help with that as well.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2021

I 1000% recommend this product. It basically saved me hours of heartburn and headache. In addition to that, Constantin was OUTSTANDING. He patiently helped me set up 2 separate sites over the course of several days. He was VERY responsive, and always did exactly what I asked within minutes. I even offered him extra money for all the time he spent helping me, and he wouldn't accept. Truly a breath of fresh air! Every other developer should take a lesson from Constantin in how to give good customer service. This app is a steal for the price, as there is nothing else out there that works so well for my business. If you take pre-orders for pickup, this is the app you want. I'd give it 100 stars if I could!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Amazing app. So clutch to be able to have customer's select their pickup date and time. It's made our order processing much more streamlined. I've needed a few adjustments to fit our business needs and always have had quick responses and amazing customer service from their team.

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Nice and smoothly working app - we use it since ~1,5 month. We had an error today, the pickup button wasn't clickable any more. Contacted support by email and within 30 minutes Constantin fixed the issue. Can highly recommend this app - of course there are other apps but for us it provides all needed features (in Germany) and the pricing is fair. Great and fast service - thank you Constantin. Best regards Brooklyn Fashion GmbH

Using app

About 2 months

Total reviews

2

Average rating

5.0