All reviews

Rating Breakdown

  • 5
    97% (502 ratings)
  • 4
    1% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)
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5 / 5 Share

Feb. 3, 2021

Best click and collect app ! Never see a such reactive customer service, really helpfull and always here to help. I highly recommanded it !

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

Quick response to my questions and a very helpful and professional support. They manage to implement the app very well within the shop system!

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 1, 2021

This app has helped me out a lot! Customer service was also great and quick to reply to my questions.

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2021

Constantin is awesome!! Very helpful and gets the job done quickly. I needed to customize my checkout with a notes section and delivery, pick up and shipping and he fixed it perfectly and in a speedy manner! Totally recommend this app!

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 28, 2021

This app and customer service is great. We are very happy that we found this app. Installation was very easy and it worked well in our stores right away

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2021

This app has allowed me to organize customer pick ups very well. Constantin is always prompt to respond to any questions I have as well. I particularly like that it allows me to batch print orders at once, a feature that Shopify does not have on it's own. My only issue is that there are some glitches with Shopify that doesn't allow orders to print correctly from the mobile app version, it literally cuts the orders off. This means I always need to be in front of the computer for it to print properly. Otherwise, it's been a great tool for me to offer multiple pickup locations and customize which locations require dates/times for pick up or not. I definitely would recommend and also based on the customer service alone!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

This app helps customers pick up their orders. The app team has been very helpful with questions I have had throughout the process.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

The support was so helpful and quick! I got reply in a few hours or just a couple of minutes. That is so helpful for developer and shop owner.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2021

Superb App - really helped our Covid offerings for safer ordering and click and collect. Lightning fast service when I needed any assistance received replies in minutes 100% recommend

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2021

I like this APP and support! APP working perfect, support Answer so quikly, in minute, very helpful. Thanks

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2021

The app is perfect for us, but what is even more impressive is the speed of response whenever we have an issue (which is rare)

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2021

*************** Great app. Very responsive customer service. Would definitely recommend. ***************

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2021

We were having some issues with the shipping zones for the pick up. Went on chat and they fixed everything for us. Excellent support!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

The app is worth more than 5 stars. The support was great, within a few minutes I was helped via email. Since we are only allowed to offer pickup in Germany at this time, the app is wonderful. Easy setup, also works great with custom themes. Very satisfied and will highly recommend the app.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

They deserve 6 stars. We use this app because shopify's pick up system isn't compatible with having multiple locations with only one location used for online order fulfillment. They set it up for you quickly and easily, and will go above and beyond for you.

Store

Sustain

Using app

About 3 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 13, 2021

App works great, I use it in conjunction with Shipstation and everything is pretty smooth. Any minor issues are answered within minutes from the developers which I really appreciate.

Using app

About 5 years

Total reviews

3

Average rating

5.0

4 / 5 Share

Jan. 10, 2021

The support on this app is just outstanding, either a reply within minutes or an email reply within a few hours. Problems that could be solved were done so straight away. The app has worked fine for us, some extra features would give it a 5 star...

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 9, 2021

This app full fill my needs and they took an action immediately when I reached out for help. Great app and great service!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2021

Great Customer Service. Wanted to modify some personalization in the website and they answered very fast and solved the problem really effective. Recommend the app!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2021

So far the best click & collect app I've used. Great customer service, help me a lot for the set up.

Using app

4 months

Total reviews

1

Average rating

5.0