RP Local Pickup & Delivery
Store Pickup & Local Delivery App
Rating
4.8
feedback
163
chart
#2,141
All reviews
Review RSS Feed
Nov. 15, 2025
Five big stars to David at Rose Perl Technology LLC! This app is absolutely the best, and their unique customer support is outstanding! They were able to quickly identify an issue I had on my website, and David went the extra mile with his expertise to recommend changes that made my site look more professional and much easier for customers to navigate. He also helped me with things that were not even related to the app and generously gave me so much of his time. I truly appreciate the dedication and support. Highly recommended!
March 5, 2024
I have a gift delivery business and I find this app everything you need in a delivery application for a shopify store. Great support also. Easy to set up and use.
Dec. 15, 2023
Excelente aplicación, funciona como lo esperaba y el soporte técnico siempre atento a las dudas que me surgieron, no cabe duda que lo recomiendo ampliamente,
Aug. 11, 2023
Amazing Dev and customer service team. We found a bug and they resolved it very quickly. Thank you Amai Team!
June 23, 2023
The app has worked great for my company's needs. Anytime I have an issue, I can message the team and they get my problem resolved in a timely manner.
Jan. 23, 2023
Does not work with Shopify's Order Printer and can only use their Email Confirmation Template (no customizations). Also had repeated issues with service outages -- delivery option would disappear and reappear randomly. Also had order that were completed without any date selection at all (which is supposedly required to move past cart page to checkout) and their support couldn't explain this or offer any solution and just told us to wait for it to happen again...which it did. Also experienced the date and month switching assignments (so customers who chose January 4 at checkout would get email confirmation reading April 1...ditto Order Printer printouts). We "band-aid-ed" these ongoing issues for months...sometimes contacting their support and sometimes fixing it ourselves with custom code in Email Confirmation template and Order Printer template. We also shared screenshots and snippets of code with Customer Support to demonstrate these issues and prove they were isolated to this app, but Customer Support's responses were of no help. After months of issues, this app's Customer Support finally admitted that their app does not work with Order Printer and that Email Confirmation must exclusively be their template without any changes or customization. If they had admitted this from the start, it would have saved us lots of time and months of subscription fees. This--along with replies from customer service that were not complete sentences and very difficult to understand in English--plus the service outages we experienced and inconsistencies of submitted orders led us uninstall the app.
Thank you for your review. Shopify Order Printer cannot be "plug and play" instantly with other apps as they have issues integrating with their own as well. As mention to you via our support, in order to get it to work, a code snippet is required to be inserted to both your store and the Email Confirmation template (based on the 1 star review of the Shopify Order Printer app, this seems to be the norm). We had tried to follow up with you several times after sending you the codes but there was no further reply. Do let us know need our further assistance on this.
Sept. 27, 2022
Really great service, needed extra help and they went above and beyond to help get it working for us. Really great job and will help us with out Local pickup!
Thanks a lot ! We value customer satisfaction as always :) Feel free to contact us back, if you need further assistance.
Aug. 25, 2022
We used this app for more than 3 years without major issues. Now they changed and completely broke the app and we are left with a non functioning order system, loosing money. The assistance gave us just a standard reply and, worst of all, asked for administration access to the app and completely broke things.
Using app
About 2 years
Total reviews
2
Average rating
3.0
June 2, 2022
Assistenza rapida e puntuale per risolvere i problemi in fase di integrazione del plugin. Disponibili anche a personalizzazioni!
Thanks! It's our pleasure to keep clients satisfied. Good luck to your business :)
May 5, 2022
I used this app for awhile and despite many emails with Tommy regarding my store's requirements, users somehow managed to bypass the app altogether. I deleted, uninstalled the app and removed the developer's permissions in April 2022, but voila! I was still charged the recurring charges in May 2022. Unhappy! I want a refund.
Thank you for your review. We had processed the refunds already. It should be reflected in the bill 7 days from now. Please note that the billing was made by Shopify. The reason for that is that app was uninstall after the billing had occurred. According to the control panel, it shows that your billing cycle was 19 April to 19 May and your app was uninstalled at 20 April. You may refer to the following FAQ from Shopify in regards how they bill for apps: https://shopify.dev/apps/billing
Jan. 25, 2022
La aplicación funciona correctamente. Cambié de Theme en mi tienda y dejó de mostrarse, pero contacté al equipo de soporte y me ayudaron a volver a mostrarla, su equipo de soporte es excelente. La app cumple su función, seguiré probando por un tiempo.
Jan. 16, 2022
This app is the worst app I have ever used in my life. Fresh out the gate the app didn’t even work. After months of back and fourth craziness I cancelled it, installed a competitor app and that one was installed and working in 1 hour. What took months for this to work, took another app 1 hour. Horrible. This app should be removed from Shopify. It is the most horrendous app I’ve ever used in all the years I’ve used shopify.
Jan. 10, 2022
The App is exactly what we need to create scheduled pickups and delivery orders. And they have great support. They were able to help us customize our order emails to us and the customers so it works seamlessly with our business!
Dec. 31, 2021
App has helped me in many ways and support is great too. Tommy helped me so much with the set up, not to mention, fast support too!
Dec. 12, 2021
This app makes it easy for my customers to choose a pickup or delivery date and saves me time because I don't have to contact them to make those arrangements. The setup was generally easy to go through but when I had questions or a problem figuring something out, the support team was quick and courteous. This app is absolutely essential to my store now. If there is one feature I would wish they could add, it's to be able to blackout specific hours on certain days, not just the entire day.
Nov. 25, 2021
Very good app with a lot of features and I really appreciated the help that was provided to customize it.
Nov. 23, 2021
I use the app for our delivery & pick up, I was having problems with the format of the email, the support team was super helpful & got it all sorted for me.
Oct. 22, 2021
We have just used the app and we already loved it. The app itself is very useful in organizing store pickups and delivery. The support we get from the developers is superb. They're very responsive. Such a great app and Customer support. 5 Star indeed.
Oct. 5, 2021
The app team has been great in providing support and free tweaks to the app to make it work perfectly with our store. They always responded to emails quickly and got the work done on time. Can't wait to see how our customer will respond to this app.
Sept. 29, 2021
This app has been great for our store. The support has been amazing. They go above and beyond to help and have been able to customize several areas. Thanks!