Amai Local Pickup & Delivery
Store Pickup & Local Delivery App
Rating
4.8
feedback
331
chart
#10,139
All reviews
Rating Breakdown
Review RSS Feed
Dec. 15, 2017
great app, great service, had a slight issue with coding, they fixed it right away.
Nov. 27, 2017
In theory this app would be great. Setup was reasonably easy and the user interface is nice. However, there are some fundamental flaws that are out of Secomapp's control and are Shopify checkout limitations. The app uses Javascript in the Google Analytics extra script to try to hide the shipping options during checkout that are not applicable to the customer based on whether they chose Shipping or Pickup in the cart. But this does not always work and we had many customers somehow choose the local pickup "free" shipping option during checkout when they did need it shipped. We ended up spending so much time fixing these orders and sending additional invoices to collect shipping that it just became not worth it. We uninstalled the app and now just ask customers to write a note on the cart page saying "pickup in store" and we then manually refund the shipping in these cases. The Secomapp folks are super responsive to technical issues and are very helpful. We continue to use their store locator app and are very happy with it.
We apologize for causing frustration and are sorry for it. We hope you understand. We will always keep working hard and try our best to make the app better. For further discussion, please contact [email protected].
Nov. 20, 2017
Great app!!! I needed some custom feature which the app didn't have built in, BUT Secomapp was able and willing to add custom code to accomplish my need. They performed the work very quickly as well!!.. A++ for customer care and support! Great app and Great Company!!
Nov. 6, 2017
Great app and easy to set up. They also have absolutely amazing customer service! They are quick and are willing to actually run updates to the entire app based on your request. The app could be improved with a few new features (e.g. Exporting orders, mass printing), but is great to use for now and they are happy to develop workarounds for every user.
Oct. 30, 2017
Great app and super easy to use and not only that, their support responds and resolves any issues very quickly. I highly recommend Secomapp for any shopify store! www.craftculturesg.com
Using app
About 2 months
Total reviews
4
Average rating
5.0
Oct. 24, 2017
Developer is extremely supportive and fast response on any technical error. Highly recommended!
Oct. 17, 2017
Great app and support has been very responsive to both questions and feature requests.
Nov. 15, 2017
*updated 15/11/2017 - Had a few hiccups when change of theme, problem taken care fast by Nicolas. Once again the support is just fast and customization request are done fast too. It just amazing support. Great app!! Great support from Luna with fast response and action. We were using a different app before and just migrated to this app. Hope to get more feature soon.
Oct. 1, 2017
just downloaded. still learning how to use it. so far its good. will do a new review once i use it.
Oct. 1, 2017
I love the options it gives you so customers don't have to pay for shipping
Sept. 27, 2017
Set up has been very easy so far. I love the idea of the functionality Store Pickup provides. I eagerly await how my customers respond to Store Pickup.
Sept. 27, 2017
A great way to add Store pick up option to your site. Easy and convenient
Sept. 26, 2017
They give awesome support! This is a great app! Haven't had any problems with it.
Sept. 25, 2017
It's about time we had a free app for In Store Pickup!! Great app! Set up was easy too :)