All reviews

Rating Breakdown

  • 5
    88% (292 ratings)
  • 4
    7% (23 ratings)
  • 3
    2% (8 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 28, 2020

I would highly recommend this app! I used the app on my online store to allow my customers to collect from our retail locations and offer a delivery service with our own vans. In looking for this functionality in other apps I struggled to find a suitable solution that also looked great. Since finding Secomapps app this fixed both these problems, first of all the functionality was really well thought out, you can set up the locations and store details super simply using their 3rd party control centre, plus the added bonus of bulk uploading made it very easy to be up and running in no time. Second, the design and customisation of this app is great, it worked well with my theme and allowed me to adjust colours and fonts. I also needed some custom functionality added to the app which the team at Secomapps were more than happy to help me include, they went over and above to facilitate my needs, even working out of office hours to complete the requested upgrades. Great team, super friendly and super helpful. 6 starts from me if i could and will continue to look out for future app and updates for this app

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2020

I love this app, I love the fact that I am able to add local delivery and pick up . It makes my shop easier to work on and it also makes it easier for my local customers to save . I love the way it’s easy to use and the customer service is amazing . I have been a customer for few days but I have been contacted and I love the service already .

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 26, 2020

This app helped us provide a pickup only option for our customers. The support team was very helpful and was able to help us with all our requirements and specifications. Awesome team, especially Sterling Nguyen!

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 21, 2020

Awesome app and support. We have problem with the app and was causing conflict with another app. The developer helped us fix the problem and was constantly updating us on the progress.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 21, 2020

We have used the app for two weeks, it's working very well. We had some issues or additional requirement during the "trying" period, the dev team has supplied the excellent and fast support to help us which we really appreciate.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2020

Great support from Sterling Nguyen, fast response and clear helpful instructions. The app is really ideal for unique delivery/pickup system.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

3 / 5 Share

Oct. 15, 2020

No blackout time options. Won’t work for you my business. Other than that everything looks great. Just too bad I require a blackout time

Using app

22 minutes

Total reviews

2

Average rating

2.5

5 / 5 Share

Oct. 10, 2020

This app works well and has the best features (auto-detect location, shipping options based on product tag, lead time, etc) as compared to other store pickup app that we tested. It is also the cheapest but packed with relevant features. Great support from Sterling and the whole Dev Team!!! The support is superb. Sterling is very responsive, and truly helpful. 5 stars to Secomapp for this great app!

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 28, 2020

I have changed my 1-star rating to 5 stars, this is an amazing team to work with, the way they have help is awesome in removing some leftover codes and rectifying the issue.....I recommend the STORE PICK app strongly - Thank You Team

Using app

4 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Dear MJ Super Deals Admin, First of all, we - Secomapp team really do apologize for the bad experience with the app. However, as we have checked on your store frontend, we see that the pickup option that is displaying on your store is belong to the Store Pickup + Delivery app of Zapiet, not our company. Our customer support team also reaches you in your email to help you remove the remaing code of the Zapiet app to make your checkout work again. Please check your email inbox. We are looking for your reply. Kind regards, Secomapp Team.

5 / 5 Share

Sept. 18, 2020

This is a very good and outstanding application that I stumbled across on the shopify application store. Thank you very much for your efforts and time in developing this life changing application it has helped me greatly and my business. Thank you.

Store

SipSip

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2020

This app has been so helpful, especially during this covid-19 period. We have had it for about 6 months now. The help team responded timely and was able to help me with my questions and integrations. I definitely recommend.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2020

amazing! to be honest it help me and the customer have a designated time and date for the orders to run smoothly and fast.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2020

In the midst of pandemic, it is delightful to see such awesome and comprehensive support to small business. Sterling and team have helped us navigating and fixing the app challenge. The app is easy to implement and have step by step guide. I did have some coding issues with checkout steps and stability of the app, but it was resolved quixkly It is above and beyond our expectation! Thank you again for helping small business community and many others adapting to "new normal". Best, Tommy

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2020

Using this app to help my shop offer delivery & in-store pickup for one location. The available options are just what I was looking for. It's fairly easy to get started and moving around in the app. It goes live right away. Haven't had to use customer service yet, but have heard great things.

Using app

15 days

Total reviews

4

Average rating

5.0

4 / 5 Share

Sept. 10, 2020

Easy to configure as there were guides. Just wish that we can configure lead time based on working days.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

May 30, 2021

We are using this for our shipping, delivery and pickup. The features are great, but wish there was a postal/zip code qualifier for delivery. The service in getting it to function perfectly with our site was awesome! Update: Postal/zip is there now. This app is awesome and the support team is unreal. There have been multiple times that they have gone above and beyond for us. Big thank you to everyone at Secomapp

Using app

Over 2 years

Total reviews

7

Average rating

5.0

4 / 5 Share

Sept. 8, 2020

This is a great, easy to use app for local pick up or delivery! The standard features do not include the ability to have only some items on your site available for local pick up and some only available for shipping. However, we were able to reach out to the customer support and they created a custom code tagging sequence for us that has worked well so far!

Using app

20 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 8, 2020

This app has saved my client money and also has amazing support! I use the superstore theme and couldn't figure out why the checkout was being so odd. Sterling from their support team was quick to answer and implement a solution to my issue.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2020

Cool app. This is the app we need to manage our customer order well. Appreciated and impressed on the support team as well.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2020

Awesome app!! I have not actually received pickup orders yet but this app has a lot of options and has great customer service. I tried many apps For the purpose but this is the one!

Store

Uni-T

Using app

Over 1 year

Total reviews

17

Average rating

5.0