All reviews

Rating Breakdown

  • 5
    98% (327 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (2 ratings)
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5 / 5 Share

Dec. 1, 2023

Excellent support team, very easy app to set up and understand

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

Customer service is really helpful and responsive ! The app integration is useful and helped us enable the calendar date and hour selection for Store pickup only without disturbing any of our other delivery settings. AMAZING

Store

ROCO

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

App works great and support is fantastic. Highly recommended!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Pretty good app!!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

This app is brilliant!!! Not only have I been able to customise my shop for set delivery dates, the staff have gone above and beyond to help me with getting it set up and also answering questions to help me. The best customer service received by any app by FAR! They respond straight away, thank you so much for all your help!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

Awesome app, I can fully customize our flower delivery dates and times nationwide, locally and for pick up, aswell as blocking out holidays and sundays and use cut off times for orders. I can also adjust how far into the future dates can be chosen from and charge different shipping rates. On top the support is very fast and helpful.

Store

Cyrell

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 22, 2024

Great combination of flexible settings and user friendly backend. If you have issues setting up, plugin support is quick, friendly and competent. Very happy :)

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

The team went above and beyond to help me set this up. Really appreciate the help and customer service. Would highly recommend this app.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

Amazingly super helpful customer service that is quick and responsive and most importantly HELPFUL! Love the app. Great app that helps to provide business solutions

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

Customer service has been very helpful!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2023

This app and the customer support have been great in creating multiple pick up locations for my store. I've needed to submit a couple inquiries for different things I couldn't figure out, and each time I received very thorough help :)

Using app

26 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 27, 2023

Muy bueno.

Store

BAI

Using app

About 2 months

Total reviews

6

Average rating

4.2

5 / 5 Share

Oct. 24, 2023

Excelente servicio!!! responden de inmediato. Muy recomendables.

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

It is easy to set up and they have very efficient human assistance to help get running

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2023

Helpful customer service, thank you!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 18, 2023

I manage a shop on shopify and use the bird application to manage our delivery, the application is very functional and easy to use, and the staff is very efficient in answering and solving problems, thank you guys

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 14, 2023

Amazing app that works perfectly! I had an issue with a couple things I couldn't figure out and sent a message to the team. They responded so quickly and logged into my site and fixed it within minutes. If you offer local pick up and delivery this is the app you need! The best of it all is if you have any issues they will fix it in no time!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

We recently switched from BigCommerce to Shopify. These types of apps are VERY expensive and not very useful on BigCommerce. In the short time I've been using Bird, it is infinitely better than any BOPIS app on BigCommerce and the customer service is absolutely wonderful. Fantastic, affordable app!

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

Wow! Excellent, quick and thorough customer service! This service is really helping my store. I appreciate the ability to customize it to my business’s branded colors as well.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

Incredibly flexible app. I was able to set up some pretty complex rules in less than 30 minutes. However, the support is even MORE amazing. The Bird Pickup Delivery team went above and beyond and supported me with some technical Shopify issues, unrelated to their app. By far the best service I've experienced from any software company. These guys are amazing, I'd highly recommend them!

Using app

3 months

Total reviews

2

Average rating

5.0