All reviews

Rating Breakdown

  • 5
    98% (360 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 15, 2024

Thank you Bird Pickup team for being so responsive to my queries and little issues I had with the app. It was being settled in a jiffy and we're extremely grateful!

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 12, 2024

So far the service is good, and the support was very helpful.

Using app

About 1 year

Total reviews

3

Average rating

4.0

5 / 5 Share

Jan. 11, 2024

The team has been wonderful helping me set up my local delivery option. The app itself is very easy, the set up hsa just been a bit confusing to me as a new business owner who is going fully Shopify.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

Amazing customer service and this app has worked perfectly for us. It made choosing how something can ship very simple for our customers. Everytime I needed help the team was available instantly for a live chat and would even knock out the connections I could not figure out myself.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

Highly recommend! Customer service is top-notch very responsive and helpful with the problems I faced!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

The best app for delivery options! We are using for a catering food store and is working perfectly!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

I faced some configuration issues after activating the app, and the BirdChime Team was incredibly helpful in resolving them. Vikash responded promptly and swiftly addressed the site issues. Exceptional customer service!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

This app solve exactly the problem we face with Shopify not beign able to provide a pickup date and time. And the support is above and beyond ! Niraj and Vikash are amazing. They took time to set up specific customizations and coding for our store that needs to translate notification email both in English and French. Bird Pickup is fantastic if you want to make sure your customers select a specific date and time for their pickup at your store. This way you can perfectly plan their order letting them know when it's ready. You're even able to customize the calendar and the emails notification with your Brand colors. Would recommand to anyone !

Store

Bundle

Using app

17 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 9, 2024

The support team behind the Bird Pickup Delivery Shopify app deserves high praise for their exceptional service. Their responsiveness is truly impressive, addressing any inquiries or concerns with speed and efficiency. I've experienced a level of customer support that goes above and beyond, with the team demonstrating a genuine commitment to helping users navigate and maximize the app's features. Their knowledge and expertise are evident in the thorough and insightful responses they provide. This level of support not only instills confidence in the app but also creates a positive and reassuring experience for users. The Bird Pickup Delivery support team sets a benchmark for excellence, making them a standout aspect of the overall app experience.

Store

Reddy's

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

THE BEST customer service of any app I've ever used! Quick and helpful and patient. I am not super familiar with Shopify as I've been using a different platform for years, but Niraj is SUPER helpful and I can't recommend this app enough!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Niraj a était super réactif, il m'a depanner et aider avec une rapidité et une efficacité remarquable ! je recomande

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

I recently installed the Bird Pickup Delivery Date app for handling my delivery schedules for both pick up and delivery for my flower store, and it's been a game-changer! Not only is the app super easy to use, but the customer support is also top-notch. Whenever I've had a question or needed help, the team has been incredibly responsive and friendly. Special mention to Vikash who provides quick and very helpful response to all my queries. This app is a must have and everything is easy to use. Whether for scheduling pick ups or setting delivery dates, the app has provided me with all the features I needed. Overall, I highly recommend this app for a seamless flow of your e-commerce website.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2023

I love this app. The possibilities are perfect with my store. And the support is AMAZING. Quick and clear reply and theyre willing to help you with any questions

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

Great customer service! Very clean and easy to use design.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

Their support session is too fast. This app is really very helpful. Highly Recommended everyone.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2024

Oh my goodness your staff are so helpful and patient. I am not computer savy but they always sort things out for me. Thank you so much.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Great app, with superb support. A++ We had a minor issue with gift cards. I hopped on a chat with the support team, and I had a resolution immediately.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

Amazing and fast customer service! I was having trouble setting up my local delivery, support answered very quickly and was able to help me. Now my shop is set and running! Thank you Bird Pickup!

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2023

The app is well done, I've set the shipping, the delivery and the store pickup and it properly works! The support team is active and useful, I had some problems during the setting but now everything works due their support! I suggest the app to everyone.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Great support! Super helpful and very prompt with communication! Great team to work with!!

Using app

28 days

Total reviews

1

Average rating

5.0