All reviews

Rating Breakdown

  • 5
    97% (422 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 96% (413)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 18, 2024

I really can't say enough great things about this app. They are very quick to reply to support issues and always willing to help and see the issue through to the solution. Their subscription system is tiered so you start out with a free tier that gives you 70% functionality (and 95% of the essential functions) and as you make more sales, they charge you more, which is really really nice and very refreshing (normally you are charged $60+/month with no other options). Their interface is easy to understand and navigate and there are a ton of options that allow you to work-around anything you would run into. Thanks again for providing such a great app!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

This app is absolutely incredible! I’ve been searching for a solution for my e-commerce business, which also has three retail locations, and needed an app that could handle pickup, delivery, and shipping all in one and get email notifications to each location for my staff. This app is perfect and was so easy to set up. Also, the customer service was incredible, he answered my questions and fixed any issue I was having. I definitely recommend this app.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Nitin and the help team at Bird have been great - they were able to help out by solving an issue that I was really struggling with. They took the stress out of a very stressful situation! Keep up the good work :)

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2024

excellent support from Niraj and great app

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2024

Amazing helpful and talented Bird Team!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Great customer support and they are there to help out immidiately!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Very attentive support. Had a question and it was resolved very quickly. Definitely the best of these apps on the marketplace!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

app is easy to use, fast assist and excellent service!! very patient to answer all my questions!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

11/10 customer suport of an already super easy to implement and yet effective tool. 100% recommended.

Using app

9 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 10, 2024

Great support! App is easy to navigate and manage!

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

great support! answered every query and helped efficiently

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Quick to respond if anything goes wrong! super team and very friendly to deal with. : )

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Thanks so much Bird for the fast assist and excellent service and Thank you Lokesh for your immediate rescue! You guys are the best!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

Super fast, like literally within minutes support, easy to use and configure even though my shop is a bit different than usual. Thank you so much Bird Pickup team!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

I got very quick help with resolving a bug during set up. I haven't used the app in a live environment yet, but given the positive experience so far, I'm expecting good things!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

essenziale e intuitiva

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

Lokesh was very helpful. Quick customer service

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

There support is fantastic and alway on hand to help with any issues.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2024

I asked the team to change the fonts in the date and delivery time selection field, as well as modify the borders around the windows. They did it within just a few hours. Huge thanks to them—the support is fantastic. Highly recommend!

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

Ive been needing an app like this for a long time and finally I have it in my shop! installing was a breeze and the help with my questions were quick and thoroughly answered. :) Truly happy with this new app, now that I don't have to redirect my customers to another app for scheduling pickup. Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0