All reviews

Rating Breakdown

  • 5
    98% (441 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 96% (432)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 2, 2025

Great support team, they are always very helful and fast with all my questions. We have a very unique system with only local delivery and pickup. and with a lot of tweaks and tinkering with shopify, they have a very good solution for that.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

Great app. Easy to set up and looks good on my store. It's really easy to add info on the Thank you page and order page. I ran into a snag. They have an excellent video that shows how to customize your email templates, however my templates are heavily customized and I couldn't figure it out. They did it for me in a few minutes. Way above and beyond!

Using app

10 days

Total reviews

15

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

This is one of the best apps I have used in over 50 + website projects on Shopify. The team at BirdChime is super quick to assist with any questions or help you might need regarding the app. I highly recommend using BirdChime!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2025

It's a very usable app, they always respond quickly and help me to utilise this app well.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2025

Very uselful app for retail, I can highly recommend it.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2025

Tech support via chat very efficient and responsive.

Using app

8 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 31, 2025

great customer service!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

Excellent support, Easy to install, Clean Customer Experience. This pick up app is so much less clunky than the one we used before!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

They helped me with a problem that I had been trying to solve for quite a while. And my advisors solved it in like 15 minutes. So the lesson we've learned here today is ask for help. You don't always have to do things yourself. I really appreciate all the help and advice that I Received today.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

Fantastic support from the team, would highly recommend using this app

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2025

I just became a customer and they have already gone above and beyond helping me set up Bird. They even helped me with a shopify issue I spent hours on by myself. Definitely recommend!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

Very helpful and quick response!

Using app

42 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

Excelente, muy buen servicio

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2025

Support is just incredible! App works well, defo a 5 star!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 21, 2025

This is an incredible app. It is simple to use and implement. Has all the features I need. The best part is the team that is very dedicated to customer support when dealing with Shopify integration. Could not recommend them enough.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2025

This application meets my needs. Customers must be able to choose a delivery date and time. The support team helped me configure the app according to my requirements.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

This is the *only* pickup app on the entire app store that allows me to add local pickup to my website without also adding a "choose your shipping date" option. I don't want customers to choose a shipping date, that makes little sense for most ecommerce businesses. Yet every other app makes you do that if you need the pickup option as well. The app deserves 5 stars for that alone, and I've used it for about a year now with no issues. I needed the help of support today on an unrelated issue, and they solved 2 days of stress in literal seconds. Flawless app and incredible team of support behind it. Thank you so much.

Using app

9 months

Total reviews

17

Average rating

4.7

5 / 5 Share

Jan. 15, 2025

Justo lo que buscabamos, una app que nos permita agendar citas para recoger los pedidos hechos y pagar en nuestras oficinas. Además el servicio obtenido con un problema de configuración, fue excelente, super rápido y amables. Gracias!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2025

Great service and product! team is always helpfull

Using app

10 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Jan. 13, 2025

Professional, kind, patient and ever-so helpful! I really appreciate that this team [also] has a free plan with good features, for growing businesses, like mine. Niraj, Lokesh and Nitin have all been GREAT and patient in helping me to understand and make sense of how their app works for my business needs. Some similar apps can be overwhelming but this app keeps it simple. I feel comfortable using it and if I happen to need any assistance, help is available rather quickly, via chat. Honestly, I would suggest Bird Pickup Delivery Date to anyone! I've explored similar apps, but this teams customer service skills outweigh any other "competition" in my opinion. This team understands what providing GOOD CUSTOMER SERVICE means, so I'm sticking with them! Keep up the GREAT work guys!

Using app

Over 1 year

Total reviews

9

Average rating

3.9