All reviews

Rating Breakdown

  • 5
    98% (359 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 2, 2024

Fantastic support paired with an outstanding app.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2024

Amazing App to navigate your store on local delivery and pick up. The customer service team is awesome. They respond quickly with any issues and also help guide you with any problems. I highly recommend this app.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2024

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2024

LOVE! Most importantly the developers that offer assistance

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2024

More than satisfied with the app! It's easy to use and even as it became more specialized, the support team was always there to help. This includes the shipping options, as well as local delivery and in-store pickup. Maximum power and responsive support team! All issues were resolved, and I can only recommend the app to everyone! Awesome...

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2024

Great team, super helpful and the app does exactly what advertised. Couldn't be more happy with it

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2024

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2024

Great app and the best support!

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

March 20, 2024

we have been using this app for a a while now and it has been great, they are constantly developing new features and their support team is incredibly helpful, would definitely recommend.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2024

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 19, 2024

Tried similar apps before, but this worked best for my needs. Excellent customer service. I've asked for help many times and they've always responded and resolved issues quickly.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2024

Great features, and excellent customer service with knowledgable staff willing to help. Highly recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2024

Love this app! Their support team is informative and ready to help in any way!

Using app

19 days

Total reviews

2

Average rating

5.0

1 / 5 Share

March 17, 2024

It didn't work for what I needed, I wanted a delivery calendar service that would allow me to visually see clearly all the deliveries and pickups I had that day for my floral business. I used it a few days, a bit over a week and I uninstalled it to not get charged and after a month I received a $10 charge to my card from them... truly frustrating and annoying especially after I didn't find it useful at all...

Using app

6 days

Total reviews

1

Average rating

1.0

Developer Reply

Dear Floral Studio, Thank you for your feedback. We're genuinely sorry our app didn't live up to your expectations. Adhering to our core values, we ensured a full refund was processed within 1 hour after being notified, reflecting our commitment to fairness and respect for all our customers. We're here to listen and improve, so if there’s anything more you’d like to share or need assistance with, please contact us at [email protected]. Looking forward to the opportunity to better serve you in the future. Best regards, Atinder Singh | Founder, BirdChime

5 / 5 Share

March 14, 2024

So far, I'm extremely happy with not only the app but the team that supports it. First, easy to install and configure. I've used a previous app, and while I thought that app was okay, I now realize that this app is superior! Secondly, the app works basically flawlessly. I had ONE little tiny hiccup on how the calendar appears on Android devices and I contacted them and within just a few minutes, they fixed the small issue. Everything has been perfect. The team is friendly, very knowledgeable and they're quick at responding and fixing issues. I cannot recommend enough!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2024

We searched for a delivery app that could help manage both in-store pickups and local deliveries, and this app stood out from the rest! But what truly impressed us was their outstanding customer service. Even when I had questions unrelated to the app itself, the team was incredibly helpful. They shared their knowledge and expertise to help us troubleshoot technical challenges we faced. It's clear they truly care about their customers' success.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2024

Very helpful with all my request's, they have gone out of there way in order to help me. Very easy to recommend.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2024

The team is Absolutely great and responds fast! I faced a few issues and they jumped on it right away and made sure i was satisfied. They go above and beyond!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2024

Great APP for accurately processing Delivery Date, Local Delivery and Store Pickup. There are a lot of GREAT features built-in that other similar looking APPS DO NOT HAVE! Can you have separate discounts for Shipping, Local Delivery and Pickup, YES, it can handle that. working with all the people at BirdChime was a breeze and fast response. HIGHLY RECOMMEND!

Using app

About 22 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 12, 2024

Very helpful and very friendly support Team. It's really nice when you can talk to someone like a real person and not a Bot.

Store

TARTINO

Using app

About 2 months

Total reviews

2

Average rating

5.0