All reviews

Rating Breakdown

  • 5
    98% (360 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 8, 2023

The team went above and beyond to help me set this up. Really appreciate the help and customer service. Would highly recommend this app.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

Amazingly super helpful customer service that is quick and responsive and most importantly HELPFUL! Love the app. Great app that helps to provide business solutions

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

Customer service has been very helpful!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2023

This app and the customer support have been great in creating multiple pick up locations for my store. I've needed to submit a couple inquiries for different things I couldn't figure out, and each time I received very thorough help :)

Using app

26 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 27, 2023

Muy bueno.

Store

BAI

Using app

About 2 months

Total reviews

6

Average rating

4.2

5 / 5 Share

Oct. 24, 2023

Excelente servicio!!! responden de inmediato. Muy recomendables.

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

It is easy to set up and they have very efficient human assistance to help get running

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2023

Helpful customer service, thank you!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 18, 2023

I manage a shop on shopify and use the bird application to manage our delivery, the application is very functional and easy to use, and the staff is very efficient in answering and solving problems, thank you guys

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 14, 2023

Amazing app that works perfectly! I had an issue with a couple things I couldn't figure out and sent a message to the team. They responded so quickly and logged into my site and fixed it within minutes. If you offer local pick up and delivery this is the app you need! The best of it all is if you have any issues they will fix it in no time!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

We recently switched from BigCommerce to Shopify. These types of apps are VERY expensive and not very useful on BigCommerce. In the short time I've been using Bird, it is infinitely better than any BOPIS app on BigCommerce and the customer service is absolutely wonderful. Fantastic, affordable app!

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

Wow! Excellent, quick and thorough customer service! This service is really helping my store. I appreciate the ability to customize it to my business’s branded colors as well.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

Incredibly flexible app. I was able to set up some pretty complex rules in less than 30 minutes. However, the support is even MORE amazing. The Bird Pickup Delivery team went above and beyond and supported me with some technical Shopify issues, unrelated to their app. By far the best service I've experienced from any software company. These guys are amazing, I'd highly recommend them!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

I can't thank this team enough for not only making such a helpful app for a small business, but also for stellar support in configuring everything!

Using app

24 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 2, 2023

AMAZING!!! This app does exactly what I need it to do. Also, the support was so forward thinking by making suggestions before I could even ask! That's, the way I need support for my business! Thank you to this small but Mighty Team!!

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2023

Very good software and a team there to help us if needed. I recommend !

Using app

About 7 hours

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 29, 2023

Great support!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

Atinder was so kind and amazing and honestly we couldnt've done it without him. So helpful and we're really thankful. Keep up the good work!! :))

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2023

Only just setting up this app after deciding to go with it due to it's affordability and functions seeming better suited for our business over other more expensive apps. So far the experience has been great, the set up is straight forward and even if at some points it's not for a non-developer like myself doing the website no my own, the support team has been outstanding! They reply quickly and provide with links to additional step-by-step, but when I still messed something up with the code, they were able to help me fix it super quick. Really impressed and hoping it will be smooth use from here on out.

Using app

6 days

Total reviews

1

Average rating

5.0