All reviews

Rating Breakdown

  • 5
    97% (422 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 96% (413)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 6, 2024

Absolutely brilliant, you can always count with the customer service team and they will definitely help you till you solve your issue, usually if you go through the guides you'll be fine, but they are also extremely helpful for more complicated set ups! Niraj and the tech guys are always helping me with everything :D

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2024

This app is amazing and works perfect for my company. I am able to set up the calendar so that my customers can see, and choose, with ease my available dates for pickups and deliveries. The Customer Service is the best.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2024

Very responsive and fast support. I had trouble setting up the app and Lokesh was very helpful and gave me immediate assistance. Replied within an hours of each email. The app itself has many options and settings. Haven't had the chance to try it all, but it seems very flexible.

Using app

6 days

Total reviews

11

Average rating

4.9

5 / 5 Share

May 31, 2024

Todo excelente,

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2024

was the 6ht or 7th app I tried and it is clearly the best and the support was fantastic

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2024

This is a great app, very straightforward to set up. But if you need help, the team are amazing. I'm so impressed with the support provided. They really made it easy to implement and troubleshoot any issues I had.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2024

The support team is very helpful and are most of the time online or will get back to you within an hour. Very patient in guiding us throough trouble shooting. Highly recommended to manage delivery and pick up with different rates.

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

May 16, 2024

FREE IS JUST FOR 15ORDERS/ MONTH AND IT IS NOT MENTIONED ANYWHERE.

Using app

3 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Hi there, thank you for your feedback. We're sorry for the confusion regarding the free plan limit. The 15 orders/month limit has always been clearly mentioned on multiple places: On our in-app subscription page On our official website: birdchime.com/pricing And also on our Shopify App Store listing (now visible under the Free plan section) We genuinely aim to be transparent about all plan limitations and features. If there’s anything we can do to help clarify or assist further, we’d love to connect and make things right. Thank you for giving our app a try. We wish you lots of success to your organic farm :) Regards Atinder Singh | Founder BirdChime

5 / 5 Share

April 8, 2025

Such a great app! Has helped our small business be able to offer shipping, delivery, and pick up. Any small issues that arise, I get immediate help from their support team. Would absolutely recommend this app and their team. Thank you, Bird App!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2024

Just installed and it seems to be seamless so far. Quick chat support with a question I had. Hope it continues to be this simple!

Using app

33 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

May 6, 2024

Great custom features with this app that Shopify doesn't offer and app support is quickly available and patient with any troubleshooting!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2024

Great app and great support when needed, especially Niraj and Atinder!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2024

Niraj was kind and efficient. Help me right away with my questions.

Using app

2 months

Total reviews

2

Average rating

5.0

4 / 5 Share

April 30, 2024

設定が簡単で、カスタマーサポートも親切でした。

Using app

About 1 hour

Total reviews

1

Average rating

4.0

5 / 5 Share

April 27, 2024

Application très complète et super équipe à disposition en cas de besoin

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2024

Amazing response by support team when needed

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

The support team with this app is amazing. They respond incredibly quickly and immediately fixed some of my setup errors for a smooth checkout process. Thank you Lokesh!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2024

One of the best customer support. I've tried other apps but this one is no doubt one of the most responsive customer support I ever experience. There are also instances that their technical team help me on some problems even not related to their app feature. I really appreciate their willingness to help. Also open for suggestions on improving their features.

Store

Glorist

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 12, 2024

Lokesh was so helpful setting up the app. The customer service is top notch, Lokesh went an extra mile and helped setting the app as well as adjust my Shopify settings. The app provides convenient calendar picker for delivery and pick up, perfect for florists like our shop. So happy!

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2024

Amazing. This app does everything I need it to and the support team are the best I've been in any app I've used before. They are incredibly good at what they do and can sort problems out quickly and efficiently. This is one of the only apps I truly believe is brilliant value for money and I would recommend it to anyone who has complicated shipping rules. 5/5 Would definitely recommend and if you have trouble setting anything up contact customer support and they will do their very best to sort it out .

Using app

7 days

Total reviews

2

Average rating

5.0