All reviews

Rating Breakdown

  • 5
    98% (416 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 96% (407)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 13, 2025

Professional, kind, patient and ever-so helpful! I really appreciate that this team [also] has a free plan with good features, for growing businesses, like mine. Niraj, Lokesh and Nitin have all been GREAT and patient in helping me to understand and make sense of how their app works for my business needs. Some similar apps can be overwhelming but this app keeps it simple. I feel comfortable using it and if I happen to need any assistance, help is available rather quickly, via chat. Honestly, I would suggest Bird Pickup Delivery Date to anyone! I've explored similar apps, but this teams customer service skills outweigh any other "competition" in my opinion. This team understands what providing GOOD CUSTOMER SERVICE means, so I'm sticking with them! Keep up the GREAT work guys!

Using app

Over 1 year

Total reviews

9

Average rating

3.9

5 / 5 Share

Jan. 11, 2025

I highly recommend this app! It’s incredibly useful and essential for online selling. Thank you to the team for the quick response and excellent support!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 9, 2025

Thank you Niraj ! Very helpfull.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2024

The app works great and the support is very good! The support team answers very quickly.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 30, 2024

The best of the best !

Store

Fiston

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2024

Amazing support team. Prompt response every day. I've used the app and run fantastic. Thank you so much guys!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 23, 2024

Support team was incredibly fast and helpful. This app is highly configurable and was able to accomplish several things I couldnt get to work in any of the other pickup/delivery apps (and I tried about 5 of the top rated ones... this one is easily the best)

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

good app

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Amazing support. I was having issues with my store, and support solved it quickly. I would recommend this app for anyone who values support and needs to offer store pickup, delivery, and/or shipping. Allow the team to walk you through it when you install it, and you won't have any issues.

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2024

Splendid support. Niraj answered me within minutes and helped me with widget placement issues on the spot. 5/5 stars

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Thank you very much for such a great app ! The customer service is very quick and helpful ! I recommend this app to everyone who is delivering their products by their proper means ! Thank you !

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

I'm blown away by how quick and helpful the customer care team is. I needed a calendar feature that could be tailored to my different pick up locations and this app provided that and so much more! I reached out via the chat feature when i found a glitch during check out. The customer support and help i received from Lokesh was fantastic! He was efficient, friendly and went above and beyond helping me with way more then just what i initially asked for help with. The support alone is worth the app purchase, Thanks again!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2024

Tech support is the best! I use the free version of Bird while I build my business and tech support still took much time and effort to help me with some coding issues.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2024

the customer service is explicit. i've experienced some problems with a bug (with shopify itself!) and the team has been extremely helpful. Immediately reacts and goes out of their way to help out and find solutions. Right now everything works perfectly and I'm so happy that I got this app! the only thing I would like Shopify to do, is fix the bug so pickups can be enabled on both the app and shopify. Besides that it's amazing. And again, the app itself has nothing to do with this. Works perfect with Google calendar, mails, orders for pick-up or delivery... love it!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2024

Brilliant team, helped us every step of the way of our Delivery Slot system. Quick in responding.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

I had an issue entering a code snippet and got help in a matter of minutes. Customer service is top notch!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Nos ha funcionado perfectamente y el servicio al cliente esta muy bien, es rapido y te ayudan un montón.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

An amazing app with unique features. Incredible Customer care will always there to support you.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

I've tried many delivery apps and this is the best without a doubt. Also the support is amazing, they always respond super fast 5/5

Using app

About 2 months

Total reviews

7

Average rating

5.0