Genie Store Pickup
Offer instore pickup option for your products
Rating
4.8
feedback
185
chart
#1,545
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
8%
-
Less than a month
43%
-
Less than a year
34%
-
More than a year
12%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer service provided by Ali, the founder. Many users highlighted Ali's responsiveness, helpfulness, and willingness to go above and beyond to customize the app to meet their specific needs. The app itself was described as user-friendly, easy to install, and essential for managing in-store pickups efficiently. Customers appreciated the features such as customizable time slots, multiple pickup locations, and the ability to exclude products from pickup. However, there were a few negative reviews mentioning issues with pricing changes and unresolved technical problems despite responsive support.
Highlights
Review RSS Feed
All reviews
Feb. 12, 2026
We weren't actually able to use the app because we're not on Shopify Plus, and apparently we can't add anything to checkout. Regardless, Ali was very helpful and I would recommend the app just based on his excellent customer service.
Feb. 10, 2026
The app itself was wonderful and would get 5 stars, but they just sent an email and gave users 4 days to accept their new monthly charge. I'm irritated the developer did not give us adequate time to find alternatives or notify our customers they would no longer have the option to pick up. Sadly, my store is very small in revenue and $5/mo does eat into my margins as an emerging 3 month old brand.
Feb. 8, 2026
Had a problem with the side cart loading on my website, so I emailed the support team for help. The founder was super kind and helpful and got back to me within a day and fixed the problem. Would 100% recommend.
Feb. 5, 2026
Ali spent several hours doing custom coding for me to ensure the app works exactly how I need it to. I'm an artisan bakery without a storefront, and I needed a way to give my customers multiple pickup options based on the different farmers markets I do. Highly recommend this app if you need that as well!
Feb. 1, 2026
Ali is very helpful, understood my requests and provided solutions/ reflect the results on my website instantly. Not pushy at all when it comes to services at require additional charge and costs was transparent before proceeding.
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