Genie Store Pickup
Offer instore pickup option for your products
Rating
4.8
feedback
187
chart
#1,523
All reviews
Feb. 12, 2026
We weren't actually able to use the app because we're not on Shopify Plus, and apparently we can't add anything to checkout. Regardless, Ali was very helpful and I would recommend the app just based on his excellent customer service.
Feb. 8, 2026
Had a problem with the side cart loading on my website, so I emailed the support team for help. The founder was super kind and helpful and got back to me within a day and fixed the problem. Would 100% recommend.
Feb. 5, 2026
Ali spent several hours doing custom coding for me to ensure the app works exactly how I need it to. I'm an artisan bakery without a storefront, and I needed a way to give my customers multiple pickup options based on the different farmers markets I do. Highly recommend this app if you need that as well!
Feb. 1, 2026
Ali is very helpful, understood my requests and provided solutions/ reflect the results on my website instantly. Not pushy at all when it comes to services at require additional charge and costs was transparent before proceeding.
Jan. 19, 2026
I have been using this app for years and it’s been very helpful. Whenever I need help Ali has always been very quick to respond and fix the issue. Highly recommend!
Jan. 6, 2026
Ali was extremely helpful in setting up this app when we were struggling to. (It's not hard to setup but we needed very specific things which Ali helped us with and added additional features so we could use this app to its fullest!) We really needed a way to add fees to Pickup orders as frequently we have customers who don't pick up their purchases which leads to wasted time and money. We're very excited to have this app on our site.
Jan. 1, 2026
The feature is super helpful for my site. When there’s some minor tech issues happened, the team responded with patience and super helpful as well. Really appreciate the quick turnaround. Many thanks!
Dec. 18, 2025
Ali was amazing to work with. I was having technical issues with my Genie Store Pickup app, and he helped troubleshoot everything and get it fully back on track. He was patient, knowledgeable, and explained exactly what was going wrong. What I appreciated most was that he also showed me how to fix it myself if anything comes up in the future. Super helpful experience overall - thank you, Ali!
Dec. 16, 2025
The tech support for the app is amazing. I reached out to the developer and he got back to me right away and problem solved with me to find a solution. This app works great for allowing my customers to schedule a pick up date and time once they purchase an item. Thank you, Ali!
Dec. 16, 2025
Genie is a wonderful app that solved quickly a problem of my Shopify store, it's easy to manage and I will recommend to everyone. There's also a fantastic customer service, Ali supported me with commitment and kindness
Dec. 16, 2025
Easy app to use ! I needed some ajustments due to my job and the developers are very helpful and quick to answer. I recommend
Dec. 15, 2025
This app has all the features that we felt were missing from Shopify's pickup option - such as order limits, date and time selections etc. I had a minor issue that meant I needed to reach out to customer service. Ali was super helpful and resolved my issue super quickly. Thanks so much!
Dec. 12, 2025
An easy to use app that is essential to our store. App developers are quick to respond and helpful with any queries we have and resolved more nuanced issues with no problems at all. Highly recommend.
Dec. 12, 2025
Super goed geholpen! Support ging heel snel. App werkt ook perfect. Heel handig voor als je meerdere locatie hebt en pick-up regelt! Raden we zeker aan.
Dec. 9, 2025
Very happy with this app, it has streamlined our pick up orders significantly. Assistance from the app developers has been quick and helpful. Highly recommend!
Using app
About 3 years
Total reviews
1
Average rating
5.0
Dec. 7, 2025
We've been using this app for over a year and it's great. Shopify's pickup in store option is less than perfect so we went with the Genie app and it has worked great for us. And the customer service is awesome!
Dec. 7, 2025
Excellent customer service. The creator took the time to help make a custom change to my confirmation e-mails, which I greatly appreciated. This app does exactly what it says.
Dec. 6, 2025
This app is user-friendly, and the customer service is excellent. Ali helped our store customize the app to our specific needs and answered our questions. He was patient and helpful with quick, timely responses.
Dec. 5, 2025
10/10 Does exactly what we need for our 3 locations! Super easy to configure and when you need help or some additional coding done to make it fit your store, Ali will help day and night to fix and make it work for you. Thanks for the Help Ali!!