Genie Store Pickup

Sept. 13, 2024

I highly recommend this app. We have been using this app for 2 years. This app has allowed us to offer to our customers store pickup at 3 different locations but shipping from one single location. We were able to do it efficiently and reduced our error rates significantly after using this app. The app is easy to use. Tech support is excellent. Ali, Genie's founder, is very responsive to our needs. He has troubleshoot our issues and made modifications for us so it would adapt to our needs.

Sept. 18, 2023

Exactly what I was looking for. Ali was very helpful during set up. Thank you for everything and your continued support!

Aug. 31, 2023

Ali is super responsive and very quick to help. I also asked for some added functionality and he was more than willing to help out with that as well. This app is really going to add true functionality for Pay and Collect function for my store

Aug. 26, 2023

I’ve only had Genie Store Pickup for a few days but I’m falling in love fast! Customer service was great! They took time to customize somethings for me!! Awesome job, Ali !

Aug. 24, 2023

We were actually using another app for pickups but it does not have the flexibility like the Genie Store Pickup app. The app is very well thought off, and the developer is very helpful. It was easy to navigate and very good app to use.

Aug. 23, 2023

This app covers the needs for a Click & Collect based store. We've experienced some problems after installing it, but developers helped us quickly and effective. Very reccomended.

June 7, 2023

Lovely App!!! With a verry good and fast support :-) Thank you Ali for helping me out install the app.

Dec. 13, 2023

Ali provided exceptional support during the transition from my existing store pickup choices to those offered by Genie. Second review - my concerns were addressed within one working day, earning a thumbs up from me.

May 26, 2023

Fantastic help from Ali in setup, very happy and only a day in using the app. Have tested it and its very straightforward for customer ux and background admin.

May 25, 2023

Very happy with app and works just how we need it too. Big plus was the quick response and support from the team. Thanks!

Aug. 9, 2023

Ali was very kind and helped me with some troubleshooting and customization upon installation in a short timeframe which I deeply appreciated. The App works great for my shop's needs and is easy to use on the backend. Thanks again! Update - they continue to be responsive to helping troubleshoot issues and customize as needed. Their timeliness and willingness to help is always appreciated. Very good customer service.

May 7, 2023

I just started using this app and so far, it's been great! The support team helped me set up pickup-only for my cakes, while I also have shipping for cookies and other extras. And they did it free of charge! Very glad I changed to this app! Thank you!!

May 2, 2023

Just started using the app. Set up was quite easy, needed some help with a pickup-only setting. Support did it for me in under a week free of charge. Im very happy that I stumbled upon this. I can recommend it for anyone having a pickup Store. Cheers

April 15, 2023

Initially used a paid app for store pickup which worked fine but was expensive. Switched to Genie Store pickup which offers all the same functionality and is free. I did have a few issues setting up - but my store uses a non standard template. The genie support team help and hot it sorted quickly. Would strongly recommend this app.

April 15, 2023

This is a great app with great support! Easy to use and easy to manage. Only app I could find to force Shopify to allow pick up at my van pick up locations. Love it!

April 14, 2023

Best customer service! 100% worth using. All my questions were answered in a timely matter and whenever I had an issue they corrected it quickly

March 12, 2023

Amazing technical support! My request was addressed quickly and the customer service was great. I'll recommend this app.

April 28, 2023

App is constantly being improved and maintained. Customer supoprt is efficient, trustworthy and really helpful. And probably the best in the market. Congrats, and keep the great job.

Jan. 31, 2023

This is a great App! The workflow has versatile funtionality and the Tech Support is responsive and helpful. Love it!

Jan. 31, 2023

Fast response time and they also helped me fix an issue I had of my customer's not receiving their pickup location / pick up date in their emails.. I highly recommend this app. It made my website allow for pickups at different locations and allows them to choose their pick up time and date which is really helpful.