Genie Store Pickup

Easy service with quick customer response and issue management

Ali was amazing to work with. I was having technical issues with my Genie Store Pickup app, and he helped troubleshoot everything and get it fully back on track. He was patient, knowledgeable, and explained exactly what was going wrong. What I appreciated most was that he also showed me how to fix it myself if anything comes up in the future. Super helpful experience overall - thank you, Ali!

The tech support for the app is amazing. I reached out to the developer and he got back to me right away and problem solved with me to find a solution. This app works great for allowing my customers to schedule a pick up date and time once they purchase an item. Thank you, Ali!

Genie is a wonderful app that solved quickly a problem of my Shopify store, it's easy to manage and I will recommend to everyone. There's also a fantastic customer service, Ali supported me with commitment and kindness

Easy app to use ! I needed some ajustments due to my job and the developers are very helpful and quick to answer. I recommend

This app has all the features that we felt were missing from Shopify's pickup option - such as order limits, date and time selections etc. I had a minor issue that meant I needed to reach out to customer service. Ali was super helpful and resolved my issue super quickly. Thanks so much!

An easy to use app that is essential to our store. App developers are quick to respond and helpful with any queries we have and resolved more nuanced issues with no problems at all. Highly recommend.

Super goed geholpen! Support ging heel snel. App werkt ook perfect. Heel handig voor als je meerdere locatie hebt en pick-up regelt! Raden we zeker aan.

Very happy with this app, it has streamlined our pick up orders significantly. Assistance from the app developers has been quick and helpful. Highly recommend!

We've been using this app for over a year and it's great. Shopify's pickup in store option is less than perfect so we went with the Genie app and it has worked great for us. And the customer service is awesome!

Excellent customer service. The creator took the time to help make a custom change to my confirmation e-mails, which I greatly appreciated. This app does exactly what it says.

This app is user-friendly, and the customer service is excellent. Ali helped our store customize the app to our specific needs and answered our questions. He was patient and helpful with quick, timely responses.

10/10 Does exactly what we need for our 3 locations! Super easy to configure and when you need help or some additional coding done to make it fit your store, Ali will help day and night to fix and make it work for you. Thanks for the Help Ali!!

Using for over two years. Great app, works well and is much better value than other apps that do similar. Excellent support!

Great app and easy to integrate. Support is also helpful and quick. Thank you!

This app works very well and I feel that it is very user friendly. All the guides make it easy to understand how to use it and what the settings need to be. We often use it for pick-up for our special occasion food sales at our restaurants and it makes it easy and convenient for us to be able to organize our pick-ups and pace them out. When we have had occasions where it doesn't seem to be working, Ali has always been quick to respond within 24 hours, listen to the issue, and go in and fix it, all while letting us know what happened and letting us know how to prevent any errors in the future. I highly recommend this app.

App is easy to install. Customer support is great!

Fantastic app! Collection system works as intended. We encountered a few minor issues with coding, however the developer was incredibly responsive and had everything fixed immediately.

Great app. Team are supportive and respond quickly on queries.