Genie Store Pickup

I’ve been using this app for managing store pickups, and it’s been a great experience so far. It’s very customizable, letting me set pickup dates, times, locations, and even add fees when needed. The interface is simple to use, and everything runs smoothly without issues. Whenever I needed help, the support team was quick, friendly, and really went the extra mile to assist me.

Super easy to use and works perfectly. Made local pickup simple for my store highly recommend

I have no idea how I messed up installing the app, but I did. Ali was super polite and very quick to jump in and fix everything. I was up and going correctly within 10 mins of the first message! Highly Satisfied! I can't wait to launch my site, if the app is as good as the customer service I am in for a successful journey!

We weren't actually able to use the app because we're not on Shopify Plus, and apparently we can't add anything to checkout. Regardless, Ali was very helpful and I would recommend the app just based on his excellent customer service.

UPDATE: This app is great for in-person pick up. Its one of the most customizable apps. The developer reached out and apologized stating that the email i received was an error and has been very helpful in getting the app back on my store and customized to match my UI. It's refreshing to see a developer actually care. The app itself was wonderful and would get 5 stars, but they just sent an email and gave users 4 days to accept their new monthly charge. I'm irritated the developer did not give us adequate time to find alternatives or notify our customers they would no longer have the option to pick up. Sadly, my store is very small in revenue and $5/mo does eat into my margins as an emerging 3 month old brand.

Had a problem with the side cart loading on my website, so I emailed the support team for help. The founder was super kind and helpful and got back to me within a day and fixed the problem. Would 100% recommend.

Ali is very helpful, understood my requests and provided solutions/ reflect the results on my website instantly. Not pushy at all when it comes to services at require additional charge and costs was transparent before proceeding.

The app is very useful and easy to use. Ali was helpful and was able to solve the issues we faced.

I have been using this app for years and it’s been very helpful. Whenever I need help Ali has always been very quick to respond and fix the issue. Highly recommend!

Great app and Ali is very supportive, he helped me a lot and answer very quickly when something is wrong !

Ali was extremely helpful in setting up this app when we were struggling to. (It's not hard to setup but we needed very specific things which Ali helped us with and added additional features so we could use this app to its fullest!) We really needed a way to add fees to Pickup orders as frequently we have customers who don't pick up their purchases which leads to wasted time and money. We're very excited to have this app on our site.

The feature is super helpful for my site. When there’s some minor tech issues happened, the team responded with patience and super helpful as well. Really appreciate the quick turnaround. Many thanks!

Easy service with quick customer response and issue management

Ali was amazing to work with. I was having technical issues with my Genie Store Pickup app, and he helped troubleshoot everything and get it fully back on track. He was patient, knowledgeable, and explained exactly what was going wrong. What I appreciated most was that he also showed me how to fix it myself if anything comes up in the future. Super helpful experience overall - thank you, Ali!

The tech support for the app is amazing. I reached out to the developer and he got back to me right away and problem solved with me to find a solution. This app works great for allowing my customers to schedule a pick up date and time once they purchase an item. Thank you, Ali!

Genie is a wonderful app that solved quickly a problem of my Shopify store, it's easy to manage and I will recommend to everyone. There's also a fantastic customer service, Ali supported me with commitment and kindness

Easy app to use ! I needed some ajustments due to my job and the developers are very helpful and quick to answer. I recommend

This app has all the features that we felt were missing from Shopify's pickup option - such as order limits, date and time selections etc. I had a minor issue that meant I needed to reach out to customer service. Ali was super helpful and resolved my issue super quickly. Thanks so much!

An easy to use app that is essential to our store. App developers are quick to respond and helpful with any queries we have and resolved more nuanced issues with no problems at all. Highly recommend.

Super goed geholpen! Support ging heel snel. App werkt ook perfect. Heel handig voor als je meerdere locatie hebt en pick-up regelt! Raden we zeker aan.