All reviews

Rating Breakdown

  • 5
    95% (157 ratings)
  • 4
    1% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (5 ratings)

Reviews with Text

  • 99% (163)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 7, 2022

Very easy to use, streamlined app that helped us simplify our pickup and remove shipping as a delivery option for our pickup-only store. Very pleased with the prompt assistance and no cost setup help.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback!!! It means a lot to us.

5 / 5 Share

Nov. 2, 2022

We're using the app to enable a local pickup in 8 location and it works very well. The developers helped us with our problem in less than one hour which is absolutely amazing! Thank you for this service.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback!!! It means a lot to us.

5 / 5 Share

Oct. 26, 2022

I feel this app is going to work really well for us. We are a farm that delivers product to 3 different locations once a month for our customers to pick up their products. This app allowed me to set up those options and have customers choose which location they wanted to pick up at. Customer service was very helpful. Much appreciated. Thank you.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your great feedback!!! It means a lot to us.

5 / 5 Share

Oct. 26, 2022

I have two different pickup locations in one city, the app allows the customer to choose. The support is fantastic, Genie experts handled everything for me and answered all questions quickly. Thank you very much!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback!!! It means a lot to us.

5 / 5 Share

Oct. 23, 2022

Great app. Works way better than the last one we were using. Great options for flexibility with settings. Wonderful customer service. We had some issues at set up from our previous app that they were able to help correct with us even though it was not caused by their app. Very happy to pay for this app for it's benefit to our store.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your great feedback !!! It means a lot to us.

5 / 5 Share

Oct. 25, 2022

The app is simple but great. There are a lot of tweaks that you can custom-pick up functions as you want and it works seamlessly with Shopify. Highly recommend. Thanks, Ali, the owner for offering this app free. This means a lot to small businesses like us.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2022

This app is an amazing addition to our website. Not only is it easy to install and use, the support is above and beyond what was expected.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback !!! It means a lot to us.

5 / 5 Share

Oct. 3, 2022

Ali and his team really helped us out with an issue we were having with our customer confirms. His attention to detail, quick turnaround time and prompt resolution provided us with enough time to complete all the required testing before the shop opened. It is reassuring to know there is someone like Ali to assist not only during the set up process but also during the life of your shop. I highly recommend the Genie App for your Shopify stores needs.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback! It means a lot to us

5 / 5 Share

Sept. 19, 2022

Great app! Works well for the purpose we have for picking up cakes and for customers to be able to choose a pick up day and time. It took a while to get all the settings right as we had very special requests, but this was all resolved thanks to very helpful service. We are very grateful for this and we are so happy with everything!

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your great feedback!!! It means a lot to us.

5 / 5 Share

Aug. 9, 2022

Not only that the app is great and does exactly what it says but Ali offers a 5 stars customer support. Great experience.

Using app

About 13 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your great feedback!!! It means a lot to us.

5 / 5 Share

Aug. 2, 2022

Great app! Does exactly what I need it to do for my store. They even custom installed for me when I ran into trouble. Great customer service!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback!!! It means a lot to us.

5 / 5 Share

July 28, 2022

Tatsächlich super schneller Kundenservice. Die App selber hat auch eine schöne Oberfläche und ist gut in den Webspace eingearbeitet.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your great feedback!!!

5 / 5 Share

July 21, 2022

After installing this app, the number our in-store pickup order has increased. Ali helped me out quickly and accurately with my request regarding the setup.

Using app

14 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your great feedback!!! It means a lot to us

5 / 5 Share

April 27, 2022

I was having problems with this app displaying incorrectly in my store, reached out to customer support, and Ali had it working perfectly in just a few hours. Excellent support!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback!!!

5 / 5 Share

April 13, 2022

Amazing support team and very prompt replies. Such a very useful app with great features! Every time we had an issue or a query, Ali the founder was very supportive and gave very helpful answers.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback!!! It means a lot to us.

5 / 5 Share

March 17, 2022

Very Good app and service! The customer service responded quick and efficient helped me set up the app

Using app

About 11 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback!!! It means a lot to us.

5 / 5 Share

March 11, 2022

This is a very nice app and the service was great. They were very helpful, and even set the app up for us. Thank you!!

Using app

3 days

Total reviews

10

Average rating

4.6

Developer Reply

Thank you for your great feedback!!! It means a lot to us.

5 / 5 Share

Feb. 24, 2022

I am using this app to help my traveling events business and they were SO responsive and helpful. I am so impressed by the service and easy to use technology!

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback!!! It means a lot to us.

5 / 5 Share

Jan. 9, 2022

I researched about 20 apps to provide click and collect functionality on my store and found this one to be the best fit for my needs. It's not over complicated in the UX, easy to setup, very competitively priced and best of all the support is fantastic. I ran the app successfully for several months then I had an issue after installing another app. Ali helped me troubleshoot the issue and even wrote some different code to help try and get the two apps running together (they were clashing due to the way the checkout works, no fault of Store Pickup at all). Highly recommended. Cheers, Paul

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback!

5 / 5 Share

Nov. 30, 2021

Genie apps was the best fit for what we needed, and then they helped us customize the app for our store to be exactly what we needed. We wanted to be able to create time slots of different lengths, and they are currently helping us to set this up. They also customized some things for us that were just aesthetic, and we really appreciated that. Absolutely amazing support—thank you so much!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback!!!