Genie Store Pickup
Offer instore pickup option for your products
Rating
4.9
feedback
190
chart
#875
All reviews
Rating Breakdown
July 7, 2022
Great app! Works perfect on my store and is simple for customers to use! The customer service is also very helpful and much appreciated! :)
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April 27, 2022
The customer service on this app is SWIFT! I had read about that fact but wondered if I'd receive the same luck. I did! I originally gave only four stars because I thought the experience is not as streamlined for the customer as I believe it should be. But I was mistaken on how it works! The customer experience is more streamlined than I thought and I believe all is well. 5 stars!
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April 27, 2022
I was having problems with this app displaying incorrectly in my store, reached out to customer support, and Ali had it working perfectly in just a few hours. Excellent support!
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April 13, 2022
I downloaded this app to provide an efficient way to track pickup dates & times. They helped me install everything into my store super quick! Love this new addition and works very nicely & easy to use!
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April 13, 2022
Amazing support team and very prompt replies. Such a very useful app with great features! Every time we had an issue or a query, Ali the founder was very supportive and gave very helpful answers.
Thank you for your great feedback!!! It means a lot to us.
March 17, 2022
Very Good app and service! The customer service responded quick and efficient helped me set up the app
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March 11, 2022
This is a very nice app and the service was great. They were very helpful, and even set the app up for us. Thank you!!
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Feb. 24, 2022
I am using this app to help my traveling events business and they were SO responsive and helpful. I am so impressed by the service and easy to use technology!
Thank you for your great feedback!!! It means a lot to us.
Feb. 15, 2022
Det app, works great for my store. I had som problems with some of the functions and, Ali helped me right away! It's good that my costumers can choose locations and time for the pick up.
Thank you for your great feedback!!! It means a lot to us.
Jan. 9, 2022
I researched about 20 apps to provide click and collect functionality on my store and found this one to be the best fit for my needs. It's not over complicated in the UX, easy to setup, very competitively priced and best of all the support is fantastic. I ran the app successfully for several months then I had an issue after installing another app. Ali helped me troubleshoot the issue and even wrote some different code to help try and get the two apps running together (they were clashing due to the way the checkout works, no fault of Store Pickup at all). Highly recommended. Cheers, Paul
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Nov. 30, 2021
Genie apps was the best fit for what we needed, and then they helped us customize the app for our store to be exactly what we needed. We wanted to be able to create time slots of different lengths, and they are currently helping us to set this up. They also customized some things for us that were just aesthetic, and we really appreciated that. Absolutely amazing support—thank you so much!
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Oct. 13, 2021
Quick and responsive customer service, great all around app to make our in-person business ready for web
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Sept. 18, 2021
So far the customer service has been quick and efficient. This app helped customize to what I wanted in very little time.
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Sept. 2, 2021
I downloaded this app to make it easier for my customers to access our curbside pick up. I had some trouble getting it to work with my theme, I reached out to customer service and they responded quick and helped me set up the app for my store. Very grateful for the help and I look forward to using the app in my store.
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Aug. 14, 2021
So far so good! I got stuck, emailed them, and they were very fast to help and fix what had gone wrong
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Aug. 14, 2021
So glad I found this app. The main reason I like it is because it's easy to add multiple locations and I don't have manage different inventories. Also customer service was fast and friendly!
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Aug. 10, 2021
I needed to give my customers the possiblily to pick up their order in several of our shops. Works perfectly so far !
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July 29, 2021
Excellent customer support! I needed a color changed on my cart and they were able to fix it. This app makes having local pick up options easy which generates more sales for us.
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July 28, 2021
Great app for utilizing store pick up. It's very user friendly and I needed some help with additional questions and they were VERY FAST and VERY TIMELY. I would recommend this to anyone wanting to do store pick up and all questions are handled immediately.
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July 15, 2021
Love love loveeeee this app! I was using another app for local pickups and it didn't give me certain options like this app does. Also, if you ever need help feel free to contact them. Ali has been very helpful and responsive. Thank you sooo much Ali!!
Thank you for your great feedback!!!