All reviews

Rating Breakdown

  • 5
    96% (182 ratings)
  • 4
    2% (4 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 1, 2021

This team is awesome. They have helped me so many times with little adjustments. Great product, great people.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

Did what we wanted it to do. It needed tweaking to get it to where we needed it to be but the support was excellent. Applied it to a new theme very quickly for us when we launched a new brand,

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your great feedback!

5 / 5 Share

Jan. 25, 2021

Very good app, support is very accurate and fast too, thanks for a good app that is working perfectly for us!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 19, 2021

Customer Support is OUTSTANDING! So SO Helpful. They fixed my user error problems and told me how to fix it myself in the future (I asked!) We have multiple location inventory that can be used with multiple location pick up. It has time slots for pick up, and preparation times - Example- we do NEXT DAY LOCAL PICK UP at Either Location... You can do this with this App (just adjust your preparation time!). You can also black out the days in which your shop is closed. There is a Store Pick Up button that appears in your shop. You can set up confirmation emails as well - especially with multiple location options- this is so helpful. It will not mess with your fullfillment options. It's either Fullfilled or Unfullfilled. (There is no "ready for pick-up" so you don't have to worry about the extra step- if you're into that sort of thing) Also you can't beat their price for what their app does. I just can't express how amazed I am with their service. HIGHLY RECOMMEND. This is a True Review. Not Paid or Offered "Free Gifts" They legit.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Really thanks for your great feedback!

5 / 5 Share

Jan. 18, 2021

My store is online only and this app is going to help me manage my local pickups much better! The app did not install properly, however, the support was proactive and almost instant. I highly recommend this app.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2021

I use this app to help me control my pick-up orders. Support was great by responding very quickly and helping me customize my ordering process. I very much recommend them.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback!

5 / 5 Share

Jan. 10, 2021

Easy, practical, intuitive functionality with excellent support from Genie Apps! Highly recommended.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback!

5 / 5 Share

Jan. 7, 2021

I added this app to help me deal with pickup dates and times and it works pretty well so far. And the support team help me solved my back and front issues very quick. Thanks a lot !

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback!

5 / 5 Share

Dec. 16, 2020

The guys at Genie Store have gone above and beyond to help update integration and personalize so that orders are automatically created in our POS system.

Using app

6 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your great feedback!

5 / 5 Share

Dec. 15, 2020

One of the only store pickup apps that works well with other apps. Great, efficient service. I emailed the developer for help with some code and he got back to me really quickly - and I LOVED the end result!

Using app

Almost 2 years

Total reviews

4

Average rating

3.8

Developer Reply

Thank you for your great feedback!

5 / 5 Share

Dec. 12, 2020

A great, easy to use app, with fantastic customer service! As I’m still trying to navigate my way through Shopify, I had some difficulty trying to add a few things (fault only of my own), their customer service was fantastic and actually added the delivery and delivery fee option for me. I highly recommend this app!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback!

5 / 5 Share

Dec. 11, 2020

The support for this app is fantastic. I just updated my theme and the widget was not displaying. I emailed support and it was fixed immediately. The app also works really well as store pickup has become a vital part of our business.

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your great feedback!

5 / 5 Share

Dec. 11, 2020

This app has truly saved my business during the covid-19 pandemic. The customer service is exceptional. I would give 10 stars if that was an option! Thank you Ali.

Store

honey

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback!

5 / 5 Share

Dec. 8, 2020

Only downloaded it today but so far it is easy to set up and developers are extremely helpful. Excited to continue using.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback!

5 / 5 Share

Dec. 3, 2020

This app has come in handy for our business SO MANY TIMES. any questions or technical issues have always been handled promptly and seamlessly. simple and easy to use app on the back end of shopify too.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your great feedback!

5 / 5 Share

Nov. 30, 2020

App is the right mix of simplicity with configuration options for what we needed. I wanted to avoid creating a bunch of locations and using Shopify's multi-location inventory management and just keep things simple. The developer is very responsive and helped tweak the css for our specific theme. Incredible experience and highly recommend.

Store

KAV

Using app

10 months

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for your great feedback!

5 / 5 Share

Nov. 25, 2020

Great customer service. Was able to help us and we are not very tech-savvy! They were great and showed us examples of everything we were interested in before implementing it.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2020

I am still building my site, so can’t complain about functionality, but the customer support is superb and it looks like it will work perfectly for what I need!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback

5 / 5 Share

Nov. 19, 2020

We installed the app on our site and it works perfectly for us so far. Great job in development and service by the Genie team.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback

5 / 5 Share

Nov. 6, 2020

Fantastic app and very good customer service from Ali - I would highly recommend this app for people wanting to offer a collection option to their customers. Great price too.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your great feedback