StoreFAQ: Product FAQ Chatbot for Shopify

StoreFAQ: Product FAQ Chatbot

AI FAQ Builder with Schema, Product FAQs, Live Chat &...
Rating
5.0
Feedback
159
Reviews
Chart
#728
Shopify

All reviews

5 / 5 Share
Feb. 26, 2026

Incredible kind and fast support. Being not a 'techy person', their support team helped me set it patiently and therefore would highly recommend it.

Store Using app Total reviews Average rating
Dilara Saatci Jewelry 3 days 2 3.0
5 / 5 Share
May 13, 2026

Really helpful support. There is a limitation to the tool currently but we have sent a feature request for more control. We have a work around in place now for the moment. Many thanks.

Store Using app Total reviews Average rating
5 / 5 Share
Feb. 10, 2026

Its the best and it helps a ton

Store Using app Total reviews Average rating
Beauty Tea’se Shop 25 minutes 3 5.0
5 / 5 Share
Feb. 9, 2026

i got my problem solved very easy, Michelle was super helpful and she solved my problem very easy, really appreciate her support, highly recommend

Store Using app Total reviews Average rating
Komu LAB About 10 hours 1 5.0
5 / 5 Share
Jan. 22, 2026

Excellent service!! Jen was amazing!!

Store Using app Total reviews Average rating
Tilly London Leather Luxe 17 minutes 4 5.0
5 / 5 Share
Jan. 21, 2026

Great app, got an FAQ running instantly with the help of Martha who also helped me edit the page. You're the best Martha!

Store Using app Total reviews Average rating
BLXWAVE About 22 hours 1 5.0
5 / 5 Share
Jan. 14, 2026

Great support, had an issue assigning specific FAQs to specific product pages. Got it solved quickly. Thanks Jen!

Store Using app Total reviews Average rating
WishGarden Herbs About 3 hours 6 5.0
5 / 5 Share
Jan. 14, 2026

The customer service responses are very prompt, and the software is easy to use.

Store Using app Total reviews Average rating
FORSCI. About 2 hours 4 5.0
5 / 5 Share
Jan. 5, 2026

Great support! and the FAQ does everything we are looking for it to do so far.

Store Using app Total reviews Average rating
HyperCellX 7 days 1 5.0
5 / 5 Share
Jan. 2, 2026

You can imagine how frustrating it is to open your first website. New interface and a bunch of clicking. I was so overwhelmed by everything, but then I stumbled upon StoreFAQ. Florence, their customer service, reached to me as soon as I started having some troubles and helped me navigate through everything. She sent me tutorial videos and was really fast. Thank you!

Store Using app Total reviews Average rating
5 / 5 Share
Dec. 30, 2025

The rep is so knowledgeable and I am grateful for the walk through.

Store Using app Total reviews Average rating
behnacsonlinestore 17 minutes 7 5.0
5 / 5 Share
Dec. 24, 2025

Great app and excellent customer service from Ashikur!

Store Using app Total reviews Average rating
effyjewelry.com 20 days 2 5.0
5 / 5 Share
Dec. 8, 2025

Great customer support

Store Using app Total reviews Average rating
ProjectXNav 10 months 1 5.0
5 / 5 Share
Dec. 8, 2025

Thank you. this app is very help full.

Store Using app Total reviews Average rating
5 / 5 Share
Dec. 8, 2025

This is a great app and they have great support. Sadman walked me through how to install and setup the app. They have a free plan which I am going to start using now and put the questions I get from the customers so the shop is more informative

Store Using app Total reviews Average rating
Chef-Kitty 12 minutes 6 5.0
5 / 5 Share
Jan. 2, 2026

I am setting this up and had a question. The support was amazing and the app is very straight forward. Highly recommend!

Store Using app Total reviews Average rating
Unruly Style About 1 month 6 5.0
5 / 5 Share
Nov. 24, 2025

Kathryn was very friendly and helpful. My issue is solved quickly.

Store Using app Total reviews Average rating
Papermind Stationery 4 days 5 5.0
5 / 5 Share
Nov. 14, 2025

Customer service was incredible as I was setting things up. I love the product. It looks great on my pages and was easy to work with. I especially love the FAQ schema.

Store Using app Total reviews Average rating
Here I Am 5 days 4 5.0
5 / 5 Share
Nov. 6, 2025

Super quick and very helpful! Great tool and great support!

Store Using app Total reviews Average rating
Geniusgreensbar About 1 hour 1 5.0
5 / 5 Share
Oct. 31, 2025

A really great app! Even the free plan lets you experience many core features, which is excellent — you can try it out before deciding whether to pay. The support team is very responsive

Store Using app Total reviews Average rating
FQL Curtains About 21 hours 2 5.0
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