StoreFAQ‑ Product FAQ Builder for Shopify

StoreFAQ‑ Product FAQ Builder

Create FAQ pages or accordions instantly with AI & drive...

Rating

4.9

feedback

137

Reviews

chart

#434

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    17%
  • Less than a day
    31%
  • Less than a month
    28%
  • Less than a year
    22%
  • More than a year
    1%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users highlighted the quick response times and the helpfulness of the support staff in resolving issues and customizing the app to suit their needs. The app itself was described as easy to use, with a free option that makes it accessible for small stores. Users appreciated the flexibility of the app in creating personalized FAQs for each product or specific pages. However, there were a few negative reviews mentioning a change in the app's pricing policy from being completely free to introducing paid plans, which left some users feeling deceived and forced to look for alternative solutions.

Highlights

Excellent customer service and support
Ease of use and customization
Positive feedback on the free option for small stores
Flexibility in creating personalized FAQs
Negative feedback on the change in pricing policy

Rating Breakdown

  • 5
    98% (134 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 93% (127)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 15, 2026

Store

Velure

Using app

About 2 months

Total reviews

12

Average rating

5.0

5 / 5 Share

May 5, 2026

We’ve been really impressed with StoreFAQ, it’s made managing our FAQs so much easier and far more organised. The app is simple to use, integrates seamlessly with our store, and allows us to present information clearly to customers, which has definitely reduced repetitive enquiries. The flexibility to customise and update content quickly is a big plus, and everything looks clean and professional on the front end. Support has also been responsive and helpful whenever needed. Overall, a great app that does exactly what it promises, highly recommended

Using app

9 months

Total reviews

21

Average rating

5.0

5 / 5 Share

May 4, 2026

Exceptional service always ready to answer and support the issues i face with the app and the setup for the FAQ was easy for any website admin to navigate.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2026

This is a really nice app that does everything that I need it to. My support question about a small feature tweak was solved the same day. It was already there and they guided me right to it. After trying quite a few FAQs, this one rose above them all.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2026

Easy-to-use app. Great customer support!

Using app

3 days

Total reviews

3

Average rating

5.0

All reviews

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