StoreFAQ‑ Product FAQ Builder for Shopify

StoreFAQ‑ Product FAQ Builder

Create FAQ pages or accordions instantly with AI & drive...

Rating

4.9

feedback

137

Reviews

chart

#496

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    18%
  • Less than a day
    31%
  • Less than a month
    31%
  • Less than a year
    19%
  • More than a year
    1%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users highlighted the quick response times and the helpfulness of the support staff in resolving issues and customizing the app to suit their needs. The app itself was described as easy to use, with a free option that makes it accessible for small stores. Users appreciated the flexibility of the app in creating personalized FAQs for each product or specific pages. However, there were a few negative reviews mentioning a change in the app's pricing policy from being completely free to introducing paid plans, which left some users feeling deceived and forced to look for alternative solutions.

Highlights

Excellent customer service and support
Ease of use and customization
Positive feedback on the free option for small stores
Flexibility in creating personalized FAQs
Negative feedback on the change in pricing policy

Rating Breakdown

  • 5
    98% (134 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 93% (128)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 30, 2026

This is a really nice app that does everything that I need it to. My support question about a small feature tweak was solved the same day. It was already there and they guided me right to it. After trying quite a few FAQs, this one rose above them all.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2026

Easy-to-use app. Great customer support!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 25, 2026

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2026

The StoreFAQ Staff are always very kind and helpful since the beginning. With their help we will be using this app more efficiently.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2026

Great app and great support!

Using app

7 days

Total reviews

12

Average rating

3.8

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more