All reviews

Rating Breakdown

  • 5
    96% (132 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 93% (127)
Review RSS Feed Review RSS Feed

1 / 5 Share

April 12, 2026

Using app

--

Total reviews

6

Average rating

3.7

5 / 5 Share

March 25, 2026

Invinzor and Martha were very helpful with setting up and troubleshooting some initial issues. Very responsive and knowledgeable.

Using app

About 5 hours

Total reviews

7

Average rating

4.9

5 / 5 Share

March 23, 2026

Sehr zufrieden mit der App. Der Support im Chat war extrem schnell und hilfreich. Selten erlebt. Vielen Dank!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2026

Excellent app and service! Looking forward to trying out the other apps they suggest.

Using app

About 3 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

March 7, 2026

Store

Pardes

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2026

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

This app is very easy to use and the free option makes it easy to start for small stores. Support is also really good for questions. Very happy.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Incredible kind and fast support. Being not a 'techy person', their support team helped me set it patiently and therefore would highly recommend it.

Using app

3 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 25, 2026

Simple to use and helpful

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Love this app

Using app

5 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 20, 2026

Jen was Amazing and so helpful - thank you so much!

Using app

34 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Its the best and it helps a ton

Using app

25 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Excellent service!! Jen was amazing!!

Using app

17 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Great support, had an issue assigning specific FAQs to specific product pages. Got it solved quickly. Thanks Jen!

Using app

About 3 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

The customer service responses are very prompt, and the software is easy to use.

Store

FORSCI.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

Great support! and the FAQ does everything we are looking for it to do so far.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

The app support is very good, especially the technical support from Loren ma’am. She helped me a lot with coding and making the app responsive with my theme, even beyond regular support. It is really an awesome app and the best app for building an FAQ page. Thank you again, Loren ma’am.

Using app

6 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

You can imagine how frustrating it is to open your first website. New interface and a bunch of clicking. I was so overwhelmed by everything, but then I stumbled upon StoreFAQ. Florence, their customer service, reached to me as soon as I started having some troubles and helped me navigate through everything. She sent me tutorial videos and was really fast. Thank you!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

The rep is so knowledgeable and I am grateful for the walk through.

Using app

17 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 24, 2025

Great app and excellent customer service from Ashikur!

Using app

20 days

Total reviews

2

Average rating

5.0