All reviews

Rating Breakdown

  • 5
    96% (125 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 94% (122)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 28, 2025

Tracy from Storeware has been very helpful. There were changes I needed to make and she has guided me step by step with very clear guidance. The StoreFAQ builder works very well and with the help of Tracy it has been a smooth and easy process. Thank you so much Tracy!

Store

Crest

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Santos solved a problem for me in just a few minutes that I had been trying to solve myself for hours. Now the FAQs are neatly integrated into our website and we can refer our customers to them. Great!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

The support team is very helpful and nice. They were able to assist me on the design FAQ adjustments esp. Martha. I love the design features and it's easy to use

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2025

Using app

22 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2025

Great app and the support is top notch

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

Amazing app and support! The StoreFAQ app is exactly what I needed to make my product pages more professional. It’s easy to use and looks clean on my store. I had a little issue setting it up, but Santos from support was incredibly kind and helpful—he guided me perfectly until everything was working great. Thank you so much! Highly recommended this app to anyone

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 24, 2025

Nice FAQ layout ideal for professional online pages and shops.

Using app

3 months

Total reviews

5

Average rating

4.6

5 / 5 Share

Sept. 17, 2025

Thank you so much, Loren Ashley, for your support! The team was really helpful, and you even provided a video demo to solve the problem—great service.

Store

Gripii

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

great support by Loren; really get our store working with the app. !

Store

4KAAD

Using app

About 1 hour

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 11, 2025

Great Job. Thanks for the support.

Using app

About 2 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Sept. 9, 2025

I had a problem to solve because I couldn't find the solution, and the team immediately found the problem for me. They are very responsive, and the application seems optimised to me. I recommend it.

Using app

1 minute

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

App is easy to setup and customize to match the feel of your site. Tried a couple other FAQ apps before this one and this one beat them hands down!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Fairly easy to use. There are a couple of features I'd like to see added; mainly around configurability, but nothing major. Customer service has been fantastic. They were very prompt and responsive with support and accommodating with my questions. They took time to answer my questions and even work with their dev team to quickly address an issue I had. They were fast and great with communication and support and very easy and friendly to work with.

Using app

8 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 3, 2025

We installed this app because it was advertised as completely free. However, after installation, they changed their policy and introduced paid plans. Now, the free version is limited to only 100 views, which is unacceptable for our store. We are forced to look for another solution. This is extremely unethical, and we feel deceived and cheated by these practices. Avoid this app!

Store

LAIF

Using app

About 1 month

Total reviews

3

Average rating

1.0

1 / 5 Share

Sept. 2, 2025

Rug pull. The app was listed as free, and once everything is set up, they limit the usage on the free plan to 100 views/month. Will have to transfer everything to a different solution.

Using app

12 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Sept. 1, 2025

Your app is fantastic!

Store

mem39

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 30, 2025

Store

My Store

Using app

About 16 hours

5 / 5 Share

Aug. 29, 2025

Really good app, very helpful support chat

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

awesome customer service. i needed changes that I could not do on my own they took a lot of time to make the app look perfect for me on my website. Highly recommend!

Using app

1 day

Total reviews

6

Average rating

5.0