StoreFAQ: Product FAQ Chatbot
All reviews
Excellent service!! Jen was amazing!!
Great app, got an FAQ running instantly with the help of Martha who also helped me edit the page. You're the best Martha!
Great support, had an issue assigning specific FAQs to specific product pages. Got it solved quickly. Thanks Jen!
The customer service responses are very prompt, and the software is easy to use.
Great support! and the FAQ does everything we are looking for it to do so far.
You can imagine how frustrating it is to open your first website. New interface and a bunch of clicking. I was so overwhelmed by everything, but then I stumbled upon StoreFAQ. Florence, their customer service, reached to me as soon as I started having some troubles and helped me navigate through everything. She sent me tutorial videos and was really fast. Thank you!
The rep is so knowledgeable and I am grateful for the walk through.
Great app and excellent customer service from Ashikur!
Thank you. this app is very help full.
This is a great app and they have great support. Sadman walked me through how to install and setup the app. They have a free plan which I am going to start using now and put the questions I get from the customers so the shop is more informative
I am setting this up and had a question. The support was amazing and the app is very straight forward. Highly recommend!
Kathryn was very friendly and helpful. My issue is solved quickly.
Customer service was incredible as I was setting things up. I love the product. It looks great on my pages and was easy to work with. I especially love the FAQ schema.
Super quick and very helpful! Great tool and great support!
A really great app! Even the free plan lets you experience many core features, which is excellent — you can try it out before deciding whether to pay. The support team is very responsive
Jen is truly exceptional. Yesterday, she guided me through an incredibly complex process with patience, precision, and clarity that transformed confusion into confidence. She didn’t just explain what to do, she made sure I understood why each step mattered, empowering me to feel capable and informed. Today, she somehow managed to raise the bar even higher—demonstrating sharper insight, flawless execution, and an inspiring level of professionalism. Jen has that rare combination of technical mastery and genuine empathy that makes working with her an absolute pleasure. Her communication is clear, her attitude is consistently positive, and her follow-through is impeccable. She anticipates needs, solves problems before they arise, and makes everyone around her better. Jen doesn’t just meet expectations; she redefines them. Every interaction with her leaves a lasting impression of competence, care, and excellence. Simply put, Jen is outstanding in every possible way.
Tracy from Storeware has been very helpful. There were changes I needed to make and she has guided me step by step with very clear guidance. The StoreFAQ builder works very well and with the help of Tracy it has been a smooth and easy process. Thank you so much Tracy!
Santos solved a problem for me in just a few minutes that I had been trying to solve myself for hours. Now the FAQs are neatly integrated into our website and we can refer our customers to them. Great!
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