All reviews

Rating Breakdown

  • 5
    97% (134 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 93% (128)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 5, 2025

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

App is easy to setup and customize to match the feel of your site. Tried a couple other FAQ apps before this one and this one beat them hands down!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Fairly easy to use. There are a couple of features I'd like to see added; mainly around configurability, but nothing major. Customer service has been fantastic. They were very prompt and responsive with support and accommodating with my questions. They took time to answer my questions and even work with their dev team to quickly address an issue I had. They were fast and great with communication and support and very easy and friendly to work with.

Using app

8 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 3, 2025

We installed this app because it was advertised as completely free. However, after installation, they changed their policy and introduced paid plans. Now, the free version is limited to only 100 views, which is unacceptable for our store. We are forced to look for another solution. This is extremely unethical, and we feel deceived and cheated by these practices. Avoid this app!

Store

LAIF

Using app

About 1 month

Total reviews

5

Average rating

2.2

1 / 5 Share

Sept. 2, 2025

Rug pull. The app was listed as free, and once everything is set up, they limit the usage on the free plan to 100 views/month. Will have to transfer everything to a different solution.

Using app

12 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Sept. 1, 2025

Your app is fantastic!

Store

mem39

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 30, 2025

Store

My Store

Using app

About 16 hours

5 / 5 Share

Aug. 29, 2025

Really good app, very helpful support chat

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

awesome customer service. i needed changes that I could not do on my own they took a lot of time to make the app look perfect for me on my website. Highly recommend!

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

Great app... Good navigation.. Wonderful!!! Sweet proceesss...

Using app

8 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

Loren was an amazing help customising my FAQ block on my home page. Very responsive and went out of her way to assist me!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

Florence has been helping me for hours. She was really kind and such a talented professional. Thank you so much, Florence!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

Nicole gave me quick help that was super easy to implement. Thanks so much!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2025

So appreciate the StoreFAQ app, it's for free and the service is sosososososososo nice! They have very strong responsibility! Perfect!

Store

RMOIS

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2025

Incredible customer service very fast and responsive

Store

OSIGN

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

good app!

Store

Kuvings

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2025

Exceptional Support & Fast Code Assistance! I had a specific customization request and the support team responded promptly with clear and effective code guidance. Their customer service was outstanding - friendly, knowledgeable, and incredibly fast. Highly recommended for anyone looking for reliable functionality backed by top-tier support!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2025

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 5, 2025

Store

GoFly

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2025

I really like this app for its functionality. It's great that it includes structured data (schema markup) for SEO, and it's very flexible for customization on any page. I needed some help adapting the FAQ block to match my website's unique style. The support team responded incredibly quickly and helped me with custom CSS to make it look perfect on both desktop and mobile. I'm very grateful for their professional and effective help. Thank you!

Using app

About 14 hours

Total reviews

2

Average rating

5.0