All reviews

Rating Breakdown

  • 5
    97% (115 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 92% (111)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 1, 2025

I cannot be happier. I just installed this app and so far, it is exactly what I was looking for. The app is very user friendly and the support is top-notch.

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Amazing app, you can now have personalized FAQs for each product or specific pages. Another gem from Storeware.

Using app

7 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

Kathryn was very friendly and helpful. My issue is solved quickly.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Customer service was incredible as I was setting things up. I love the product. It looks great on my pages and was easy to work with. I especially love the FAQ schema.

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Super quick and very helpful! Great tool and great support!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

Jen is truly exceptional. Yesterday, she guided me through an incredibly complex process with patience, precision, and clarity that transformed confusion into confidence. She didn’t just explain what to do, she made sure I understood why each step mattered, empowering me to feel capable and informed. Today, she somehow managed to raise the bar even higher—demonstrating sharper insight, flawless execution, and an inspiring level of professionalism. Jen has that rare combination of technical mastery and genuine empathy that makes working with her an absolute pleasure. Her communication is clear, her attitude is consistently positive, and her follow-through is impeccable. She anticipates needs, solves problems before they arise, and makes everyone around her better. Jen doesn’t just meet expectations; she redefines them. Every interaction with her leaves a lasting impression of competence, care, and excellence. Simply put, Jen is outstanding in every possible way.

Using app

3 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

Love it!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

Tracy from Storeware has been very helpful. There were changes I needed to make and she has guided me step by step with very clear guidance. The StoreFAQ builder works very well and with the help of Tracy it has been a smooth and easy process. Thank you so much Tracy!

Store

Crest

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Santos solved a problem for me in just a few minutes that I had been trying to solve myself for hours. Now the FAQs are neatly integrated into our website and we can refer our customers to them. Great!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

The support team is very helpful and nice. They were able to assist me on the design FAQ adjustments esp. Martha. I love the design features and it's easy to use

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2025

Using app

22 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2025

Great app and the support is top notch

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

Thank you so much, Loren Ashley, for your support! The team was really helpful, and you even provided a video demo to solve the problem—great service.

Store

Gripii

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

great support by Loren; really get our store working with the app. !

Store

4KAAD

Using app

About 1 hour

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 11, 2025

Great Job. Thanks for the support.

Using app

About 2 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Sept. 9, 2025

I had a problem to solve because I couldn't find the solution, and the team immediately found the problem for me. They are very responsive, and the application seems optimised to me. I recommend it.

Using app

1 minute

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

App is easy to setup and customize to match the feel of your site. Tried a couple other FAQ apps before this one and this one beat them hands down!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Fairly easy to use. There are a couple of features I'd like to see added; mainly around configurability, but nothing major. Customer service has been fantastic. They were very prompt and responsive with support and accommodating with my questions. They took time to answer my questions and even work with their dev team to quickly address an issue I had. They were fast and great with communication and support and very easy and friendly to work with.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Your app is fantastic!

Store

mem39

Using app

6 months

Total reviews

5

Average rating

5.0