StoreFAQ: Product FAQ Chatbot
All reviews
This app perfectly displays my FAQ's in a clean and simple format that is easy to read and navigate. No extra unnecessary gimmicks, just a simple and easy to use FAQ app.
The support team is very helpful and nice. They were able to assist me on the design FAQ adjustments esp. Martha. I love the design features and it's easy to use
Great app and the support is top notch
great support by Loren; really get our store working with the app. !
Great Job. Thanks for the support.
I had a problem to solve because I couldn't find the solution, and the team immediately found the problem for me. They are very responsive, and the application seems optimised to me. I recommend it.
Fairly easy to use. There are a couple of features I'd like to see added; mainly around configurability, but nothing major. Customer service has been fantastic. They were very prompt and responsive with support and accommodating with my questions. They took time to answer my questions and even work with their dev team to quickly address an issue I had. They were fast and great with communication and support and very easy and friendly to work with.
We installed this app because it was advertised as completely free. However, after installation, they changed their policy and introduced paid plans. Now, the free version is limited to only 100 views, which is unacceptable for our store. We are forced to look for another solution. This is extremely unethical, and we feel deceived and cheated by these practices. Avoid this app!
Rug pull. The app was listed as free, and once everything is set up, they limit the usage on the free plan to 100 views/month. Will have to transfer everything to a different solution.
Really good app, very helpful support chat
awesome customer service. i needed changes that I could not do on my own they took a lot of time to make the app look perfect for me on my website. Highly recommend!
Loren was an amazing help customising my FAQ block on my home page. Very responsive and went out of her way to assist me!
Florence has been helping me for hours. She was really kind and such a talented professional. Thank you so much, Florence!
Nicole gave me quick help that was super easy to implement. Thanks so much!
So appreciate the StoreFAQ app, it's for free and the service is sosososososososo nice! They have very strong responsibility! Perfect!
Incredible customer service very fast and responsive
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