All reviews

Rating Breakdown

  • 5
    97% (115 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 92% (111)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 5, 2025

This is so easy to use and I truly appreciate how support is quick! My FAQ looks pretty and neat thanks to this app<3

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2025

They are so kind and I could solve the issue immediately. Everything was perfect, thank you very much!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2025

Extremely simple and effective app that's visually appealing and customisable to your theme. Support is fantastic, Nicole helped me with a few font and colour issues in the chat and just over a few minutes everything was perfect! Highly recommend this one.

Using app

About 12 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 3, 2025

Florence helped me out with some custom work for my FAQ and was lovely to work with! Highly recommend.

Store

Maytrix

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 3, 2025

Nadvi was Amazing!!! He showed me how to use the FAQ app and took care of all my needs. Thank you so much Nadvi means a lot to me.

Using app

17 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

June 2, 2025

helfen bei jeder angelegenheit!

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2025

Very easy to use. I still managed to make a mistake and customer service was brilliant. Had the issue solved in minutes. Highly recommend.

Store

My Store

Using app

40 minutes

5 / 5 Share

May 31, 2025

Excellent app that works very well, with a beautiful interface. Support is also very responsive and helpful.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

May 29, 2025

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2025

Exceptional customer service and flawless FAQ setup ! Florence helped me a lot and the answer were really fast ! Thank you som much I was genuinely impressed by the level of support I received. The team was incredibly responsive, kind, and truly went the extra mile to help me set up my FAQ section exactly the way I wanted. They answered all my questions quickly and clearly, and made the whole process so smooth and stress-free. It’s rare to find a support team that’s both this professional and genuinely friendly. If you’re looking for top-notch assistance and a team that actually listens and helps — look no further. Highly recommend!

Store

Ma boutique

Using app

About 2 months

5 / 5 Share

May 22, 2025

Store

Berry

Using app

About 1 hour

Total reviews

4

Average rating

4.0

5 / 5 Share

May 22, 2025

Great and fast support. Would choose it anytime again.

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2025

Asiakaspalvelu oli nopeaa

Using app

1 day

Total reviews

1

Average rating

5.0

4 / 5 Share

May 18, 2025

StoreFAQ has been an effective addition to our store — we love that it allows us to list FAQs not just on a dedicated page but also directly under individual product listings, which enhances the customer experience. The tech support has also been impressive. I had a meeting over the weekend to request a modification (making the FAQ box background transparent), and the team was responsive and accommodating. However, I was a little uncomfortable being asked to leave a review on the spot while sharing my screen with the tech support. While I appreciate the service, I would have preferred to give feedback on my own time.

Using app

3 days

Total reviews

4

Average rating

3.8

5 / 5 Share

May 14, 2025

Excellent support.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2025

Very useful plugin, and the developer helped me fix the issue I was having.

Store

uplivin

Using app

About 19 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 12, 2025

Martha helped me troubleshoot the issue I was having. Support is fast and the app is great and easy to use!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2025

The StoreFAQ is great, but its the people behind the scenes that have made my experience 100 times better. I was having issues with the videos that were sent to me due to some eye issues and Florance and Nicole helped me get my FAQs up on my website. They both were very patient with me and really came through for me. Thank you Florance and Nicole! You are both rock stars!!!

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

May 2, 2025

A neatly customizable FAQ widget. The best part is the customer support, special thanks to Florence for her prompt and effective response!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2025

The StoreFAQ app has been a fantastic addition to my Shopify website. It’s simple, intuitive, and easy to set up, with flexible color options that make it effortless to match my brand style. The support team is responsive and truly helpful — they make sure everything runs smoothly. If you’re looking for an FAQ solution that looks great and works perfectly, this is the one to choose!

Using app

3 months

Total reviews

10

Average rating

5.0