All reviews

Rating Breakdown

  • 5
    96% (125 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 94% (122)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 17, 2025

Still testing the app with our store but so far, the Support Help from Loren was very helpful with resolving issues while building the FAQ page. Thank you! I will update my review once the page is fully launched. EDIT: Recently had issues with the app because of the subscription overhaul and Nicole was able to help me through the new process. 100% recommend their app and team!

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 25, 2025

Highly recommend, great app, great customer support

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2025

Great service!!!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2025

Great app and fantastic support! The app is easy to use and offers exactly what I needed for my art store in Germany. Florence took care of my issue with such patience and kindness – I’m really happy. Everything works perfectly now. Thank you so much!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2025

Amazing for a Free app! Very easy to customize and support is very friendly and responsive. The only issue/oversight is that if you want dark FAQ group buttons with white/light text, you can't. Since when a group is not selected, it forces the background to be transparent (so shows white if your website background is white), then the text is not visible. Could you please fix this by adding an "active" and "not active" background color/text option?

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2025

Handling of the app is easy to understand and support-team is quick and friendly! Thank you Nicole :)

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2025

Very easy and straightforward

Store

My Store

Using app

30 minutes

5 / 5 Share

June 19, 2025

great experience, and support!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2025

Great tool and so easy to use. This app is extremely helpful.

Using app

7 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

June 16, 2025

Great free app with awesome support!

Store

Novarlo

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2025

The StoreFAQ app has been the perfect addition to our store, with a sleek and simple set up. There were some small issues, but with the help of there fast support system, i got helped through. Big thanks to Loren for the problem fixed! :)

Store

YouCan

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2025

The StoreFAQ app has been an excellent enhancement to my Shopify website. It’s user-friendly, intuitive, and quick to set up, with customizable color options that seamlessly align with my brand’s style. The support team is responsive and genuinely helpful, ensuring everything runs without a hitch.

Store

My Store

Using app

About 2 hours

5 / 5 Share

June 5, 2025

I got a quick and a helpful support from the team. Thank you so much.

Using app

29 minutes

Total reviews

8

Average rating

5.0

5 / 5 Share

June 5, 2025

This is so easy to use and I truly appreciate how support is quick! My FAQ looks pretty and neat thanks to this app<3

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2025

They are so kind and I could solve the issue immediately. Everything was perfect, thank you very much!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2025

Extremely simple and effective app that's visually appealing and customisable to your theme. Support is fantastic, Nicole helped me with a few font and colour issues in the chat and just over a few minutes everything was perfect! Highly recommend this one.

Using app

About 12 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 3, 2025

Florence helped me out with some custom work for my FAQ and was lovely to work with! Highly recommend.

Store

Maytrix

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 3, 2025

Nadvi was Amazing!!! He showed me how to use the FAQ app and took care of all my needs. Thank you so much Nadvi means a lot to me.

Using app

17 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

June 2, 2025

helfen bei jeder angelegenheit!

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2025

Very easy to use. I still managed to make a mistake and customer service was brilliant. Had the issue solved in minutes. Highly recommend.

Store

My Store

Using app

40 minutes