StoreFAQ‑ Product FAQ Builder
StoreFAQ - Easy FAQ Builder For eCommerce Store
Rating
4.9
feedback
119
chart
#597
All reviews
Review RSS Feed
April 25, 2025
StoreFAQ has been an excellent addition to my store! The plugin is user-friendly and efficiently organizes FAQs, making it easy for customers to find answers quickly. What impressed me the most was the fast customer support—they responded promptly and resolved my issues in no time. The plugin meets all my needs, from customization options to seamless integration. Highly recommended for anyone looking for a reliable FAQ solution!
April 23, 2025
The app is super easy to use, and have all necessary components to set up my own customized FAQs. Also, the support from StoreFAQ is great and quickly resolve on my issue while using the application. Highly recommended!
April 21, 2025
Amit was extremely helpful and got our FAQ section looking exactly how I wanted it -- even when I changed my mind 4 different times on the call. Big fan!
April 20, 2025
I was assisted by Stephanie, who offered outstanding customer service. I'm very impressed with the support I received!
June 22, 2025
An Essential Tool for Every E-Commerce Store! We’ve been using StoreFAQ – Product FAQ Builder for our e-commerce business, and it has quickly become an indispensable part of our store. The app is extremely easy to set up and allows us to create clean, organized, and searchable FAQ sections for every product. This not only saves us a lot of time on customer support but also builds trust with our customers by giving them instant answers before they buy. One of the things we love most is the customization options—we can match the FAQ design to our brand perfectly. It also works flawlessly across devices, which is a must in today’s mobile-first world. Since implementing StoreFAQ, we’ve noticed: A decrease in repetitive support tickets An increase in customer satisfaction and confidence And overall, a smoother shopping experience for our visitors. Highly recommended for any serious e-commerce brand looking to improve customer experience and streamline operations.
March 24, 2025
APP NEEDS IMPROVEMENT
Hi there, We’re really sorry for the experience you had. We identified this issue yesterday after our latest build and immediately fixed it in the app. The issue existed for about 3–4 hours, during which you tried our app and encountered the problem. We sincerely apologize for that. Since the issue has now been fixed, I kindly request you to install our app again and give it another try. If you face any further issues, please initiate a live chat from within the app instead. We have a 24/7 live support team, and we prioritize all merchant issues with high urgency. We've also tried reaching out through our support channel. Looking forward to hearing back from you
March 15, 2025
Easy to use and you can customize it to suit your website theme and style. Also, the support is fantastic. They respond promptly and are very helpful.
March 7, 2025
Fantastic and prompt support! Nicole quickly addressed the issue. Setting everything up was incredibly easy. Highly recommended!
Feb. 24, 2025
Navi - just showed me how to upload and use the FAQ app! So helpful and will use right away. His knowledge is vast!! Thank you Navi! Janice
Jan. 1, 2025
Tracy Denney was a great help, understood my request and helped me achieve exactly what I needed, by adding a simple CSS code to the app I was able to get some rounded corners on the FAQ rectangle box to better match my site, super easy to do.
Dec. 18, 2024
It fulfills everything you need, and the support is instantly helpful and solves problems in no time. Thank you
Nov. 18, 2024
Fantastic App and Outstanding Support! BetterFAQ is a game-changer for my Shopify store! The app is incredibly intuitive, making it easy to set up a professional FAQ section that enhances the customer experience. The customization options allowed me to match it perfectly with my store's branding. What truly sets BetterFAQ apart is the stellar customer service. The support team is quick to respond, knowledgeable, and goes above and beyond to ensure everything works seamlessly. I had a few questions during setup, and their team resolved them in no time with clear guidance and a friendly approach. Highly recommend BetterFAQ to anyone looking for a reliable, user-friendly FAQ solution with top-notch support!