Deck & Rail Supply review for StoreFAQ‑ Product FAQ Builder
March 24, 2025
APP NEEDS IMPROVEMENT
Developer Reply
Hi there, We’re really sorry for the experience you had. We identified this issue yesterday after our latest build and immediately fixed it in the app. The issue existed for about 3–4 hours, during which you tried our app and encountered the problem. We sincerely apologize for that. Since the issue has now been fixed, I kindly request you to install our app again and give it another try. If you face any further issues, please initiate a live chat from within the app instead. We have a 24/7 live support team, and we prioritize all merchant issues with high urgency. We've also tried reaching out through our support channel. Looking forward to hearing back from you