All reviews

Rating Breakdown

  • 5
    96% (125 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 94% (122)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 7, 2025

Fantastic and prompt support! Nicole quickly addressed the issue. Setting everything up was incredibly easy. Highly recommended!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2025

Great app and even better Customer Service!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

Navi - just showed me how to upload and use the FAQ app! So helpful and will use right away. His knowledge is vast!! Thank you Navi! Janice

Using app

8 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

Très bonne solution, et chat très réactif.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

Good customer service. Nicole was very helpful :)

Using app

29 days

Total reviews

16

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

It works pretty good and the support is also awesome.

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 1, 2025

Tracy Denney was a great help, understood my request and helped me achieve exactly what I needed, by adding a simple CSS code to the app I was able to get some rounded corners on the FAQ rectangle box to better match my site, super easy to do.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

It fulfills everything you need, and the support is instantly helpful and solves problems in no time. Thank you

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Fantastic App and Outstanding Support! BetterFAQ is a game-changer for my Shopify store! The app is incredibly intuitive, making it easy to set up a professional FAQ section that enhances the customer experience. The customization options allowed me to match it perfectly with my store's branding. What truly sets BetterFAQ apart is the stellar customer service. The support team is quick to respond, knowledgeable, and goes above and beyond to ensure everything works seamlessly. I had a few questions during setup, and their team resolved them in no time with clear guidance and a friendly approach. Highly recommend BetterFAQ to anyone looking for a reliable, user-friendly FAQ solution with top-notch support!

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

April 22, 2024

Really helpful and easy installation! I like this feature on my store!

Store

Svakom

Using app

About 3 hours

Total reviews

8

Average rating

4.9