StoreFAQ: Product FAQ Chatbot
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Amit was extremely helpful and got our FAQ section looking exactly how I wanted it -- even when I changed my mind 4 different times on the call. Big fan!
great app and exceptional customer service!
I was assisted by Stephanie, who offered outstanding customer service. I'm very impressed with the support I received!
APP NEEDS IMPROVEMENT
Hi there, We’re really sorry for the experience you had. We identified this issue yesterday after our latest build and immediately fixed it in the app. The issue existed for about 3–4 hours, during which you tried our app and encountered the problem. We sincerely apologize for that. Since the issue has now been fixed, I kindly request you to install our app again and give it another try. If you face any further issues, please initiate a live chat from within the app instead. We have a 24/7 live support team, and we prioritize all merchant issues with high urgency. We've also tried reaching out through our support channel. Looking forward to hearing back from you
Easy to use and you can customize it to suit your website theme and style. Also, the support is fantastic. They respond promptly and are very helpful.
Fantastic and prompt support! Nicole quickly addressed the issue. Setting everything up was incredibly easy. Highly recommended!
Navi - just showed me how to upload and use the FAQ app! So helpful and will use right away. His knowledge is vast!! Thank you Navi! Janice
Good customer service. Nicole was very helpful :)
It works pretty good and the support is also awesome.
Tracy Denney was a great help, understood my request and helped me achieve exactly what I needed, by adding a simple CSS code to the app I was able to get some rounded corners on the FAQ rectangle box to better match my site, super easy to do.
It fulfills everything you need, and the support is instantly helpful and solves problems in no time. Thank you
Fantastic App and Outstanding Support! BetterFAQ is a game-changer for my Shopify store! The app is incredibly intuitive, making it easy to set up a professional FAQ section that enhances the customer experience. The customization options allowed me to match it perfectly with my store's branding. What truly sets BetterFAQ apart is the stellar customer service. The support team is quick to respond, knowledgeable, and goes above and beyond to ensure everything works seamlessly. I had a few questions during setup, and their team resolved them in no time with clear guidance and a friendly approach. Highly recommend BetterFAQ to anyone looking for a reliable, user-friendly FAQ solution with top-notch support!
Really helpful and easy installation! I like this feature on my store!
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