All reviews

Rating Breakdown

  • 5
    97% (115 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 92% (111)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 3, 2025

Florence helped me out with some custom work for my FAQ and was lovely to work with! Highly recommend.

Store

Maytrix

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 3, 2025

Nadvi was Amazing!!! He showed me how to use the FAQ app and took care of all my needs. Thank you so much Nadvi means a lot to me.

Using app

17 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

June 2, 2025

helfen bei jeder angelegenheit!

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2025

Very easy to use. I still managed to make a mistake and customer service was brilliant. Had the issue solved in minutes. Highly recommend.

Store

My Store

Using app

40 minutes

5 / 5 Share

May 31, 2025

Excellent app that works very well, with a beautiful interface. Support is also very responsive and helpful.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

May 29, 2025

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2025

Exceptional customer service and flawless FAQ setup ! Florence helped me a lot and the answer were really fast ! Thank you som much I was genuinely impressed by the level of support I received. The team was incredibly responsive, kind, and truly went the extra mile to help me set up my FAQ section exactly the way I wanted. They answered all my questions quickly and clearly, and made the whole process so smooth and stress-free. It’s rare to find a support team that’s both this professional and genuinely friendly. If you’re looking for top-notch assistance and a team that actually listens and helps — look no further. Highly recommend!

Store

Ma boutique

Using app

About 2 months

5 / 5 Share

May 22, 2025

Store

Berry

Using app

About 1 hour

Total reviews

4

Average rating

4.0

5 / 5 Share

May 22, 2025

Great and fast support. Would choose it anytime again.

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2025

Asiakaspalvelu oli nopeaa

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2025

Excellent support.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2025

Very useful plugin, and the developer helped me fix the issue I was having.

Store

uplivin

Using app

About 19 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 12, 2025

Martha helped me troubleshoot the issue I was having. Support is fast and the app is great and easy to use!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2025

The StoreFAQ is great, but its the people behind the scenes that have made my experience 100 times better. I was having issues with the videos that were sent to me due to some eye issues and Florance and Nicole helped me get my FAQs up on my website. They both were very patient with me and really came through for me. Thank you Florance and Nicole! You are both rock stars!!!

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

May 2, 2025

A neatly customizable FAQ widget. The best part is the customer support, special thanks to Florence for her prompt and effective response!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2025

The StoreFAQ app has been a fantastic addition to my Shopify website. It’s simple, intuitive, and easy to set up, with flexible color options that make it effortless to match my brand style. The support team is responsive and truly helpful — they make sure everything runs smoothly. If you’re looking for an FAQ solution that looks great and works perfectly, this is the one to choose!

Using app

3 months

Total reviews

10

Average rating

5.0

5 / 5 Share

April 25, 2025

StoreFAQ has been an excellent addition to my store! The plugin is user-friendly and efficiently organizes FAQs, making it easy for customers to find answers quickly. What impressed me the most was the fast customer support—they responded promptly and resolved my issues in no time. The plugin meets all my needs, from customization options to seamless integration. Highly recommended for anyone looking for a reliable FAQ solution!

Store

Rovsun

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 24, 2025

Nice app, awesome support by Florence. *****

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2025

The app is super easy to use, and have all necessary components to set up my own customized FAQs. Also, the support from StoreFAQ is great and quickly resolve on my issue while using the application. Highly recommended!

Store

Flowery

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

April 21, 2025

Amit was extremely helpful and got our FAQ section looking exactly how I wanted it -- even when I changed my mind 4 different times on the call. Big fan!

Using app

3 days

Total reviews

5

Average rating

5.0