All reviews

Rating Breakdown

  • 5
    98% (125 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 94% (122)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 14, 2025

Excellent support.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2025

Very useful plugin, and the developer helped me fix the issue I was having.

Store

uplivin

Using app

About 19 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 12, 2025

Martha helped me troubleshoot the issue I was having. Support is fast and the app is great and easy to use!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2025

The StoreFAQ is great, but its the people behind the scenes that have made my experience 100 times better. I was having issues with the videos that were sent to me due to some eye issues and Florance and Nicole helped me get my FAQs up on my website. They both were very patient with me and really came through for me. Thank you Florance and Nicole! You are both rock stars!!!

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

May 2, 2025

A neatly customizable FAQ widget. The best part is the customer support, special thanks to Florence for her prompt and effective response!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2025

The StoreFAQ app has been a fantastic addition to my Shopify website. It’s simple, intuitive, and easy to set up, with flexible color options that make it effortless to match my brand style. The support team is responsive and truly helpful — they make sure everything runs smoothly. If you’re looking for an FAQ solution that looks great and works perfectly, this is the one to choose!

Using app

3 months

Total reviews

10

Average rating

5.0

5 / 5 Share

April 25, 2025

StoreFAQ has been an excellent addition to my store! The plugin is user-friendly and efficiently organizes FAQs, making it easy for customers to find answers quickly. What impressed me the most was the fast customer support—they responded promptly and resolved my issues in no time. The plugin meets all my needs, from customization options to seamless integration. Highly recommended for anyone looking for a reliable FAQ solution!

Store

Rovsun

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 24, 2025

Nice app, awesome support by Florence. *****

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2025

The app is super easy to use, and have all necessary components to set up my own customized FAQs. Also, the support from StoreFAQ is great and quickly resolve on my issue while using the application. Highly recommended!

Store

Flowery

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

April 21, 2025

Amit was extremely helpful and got our FAQ section looking exactly how I wanted it -- even when I changed my mind 4 different times on the call. Big fan!

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 21, 2025

great app and exceptional customer service!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2025

I was assisted by Stephanie, who offered outstanding customer service. I'm very impressed with the support I received!

Using app

About 6 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 22, 2025

An Essential Tool for Every E-Commerce Store! We’ve been using StoreFAQ – Product FAQ Builder for our e-commerce business, and it has quickly become an indispensable part of our store. The app is extremely easy to set up and allows us to create clean, organized, and searchable FAQ sections for every product. This not only saves us a lot of time on customer support but also builds trust with our customers by giving them instant answers before they buy. One of the things we love most is the customization options—we can match the FAQ design to our brand perfectly. It also works flawlessly across devices, which is a must in today’s mobile-first world. Since implementing StoreFAQ, we’ve noticed: A decrease in repetitive support tickets An increase in customer satisfaction and confidence And overall, a smoother shopping experience for our visitors. Highly recommended for any serious e-commerce brand looking to improve customer experience and streamline operations.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2025

Very to use

Using app

1 minute

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2025

Easy to use and you can customize it to suit your website theme and style. Also, the support is fantastic. They respond promptly and are very helpful.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 7, 2025

Fantastic and prompt support! Nicole quickly addressed the issue. Setting everything up was incredibly easy. Highly recommended!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2025

Great app and even better Customer Service!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

Navi - just showed me how to upload and use the FAQ app! So helpful and will use right away. His knowledge is vast!! Thank you Navi! Janice

Using app

8 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

Très bonne solution, et chat très réactif.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

Good customer service. Nicole was very helpful :)

Using app

29 days

Total reviews

16

Average rating

5.0