All reviews

Rating Breakdown

  • 5
    93% (87 ratings)
  • 4
    5% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)
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5 / 5 Share

May 22, 2024

Really useful and intuitive store locator app! Very easy to upload stores and add customizations, and a lot of features even on the most basic plan. Philly was also super helpful in walking through the features and fixing any minor issues we had with our map because of a custom design we added to our store locator.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2024

Customer service was awesome. Philly was super helpful on a Zoom call and walked me through step-by-step. She even sent me each step of what I was looking to accomplish via email afterwards!

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2024

Storemapper has been a game changer for our website. Philly was tremendously helpful in helping me setup my account and the finished product is a sleek, and easy to use map for our customers. More than happy with not only the friendly and timely customer service, but the ease of using the platform. Thanks again!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2024

We love Storemapper - not only is the app great, the support is first class. They made multiple adjustments for our new theme within hours. Very happy :)

Using app

Over 3 years

Total reviews

6

Average rating

3.3

5 / 5 Share

Feb. 15, 2024

We have 3k+ retail locations and this app allows our customers to search and find a store easily. We had a hiccup recently (on our end- switching URLs) and the tech support at Storemapper was swift in their remedies and went out of their way to help me reconnect our site. Highly recommend! A+++

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Great customer service! If anything is going wrong with how your store locator map is rendering on your site (desktop or mobile), the Storemapper customer service team is lightening quick to help and fix.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

Very impressed! Super slick integration with Shopify and easy automation with Google Sheets. Lots of options for customisations too. The team is very helpful, they were happy to jump on a call and help with a new map within a day and came back to our emails within the hour. Thank you!

Using app

Over 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

Sept. 11, 2023

We have used Storemapper for several years now with BigCommerce. It always worked as it should, no hiccups. We recently changed website platforms and the customer service in the changeover was incredible. We're very happy to continue with Storemapper on our new website.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

Excellent customer service. The set up is easy and the team at Storemapper are readily available to help make the map efficient for your business. Very quick service as well. The map looks great on the website and we are happy with this program and the support offered. Pricing is fair as well for the customizable options.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Storemapper is an asset to our site and it's easy to use. We upgraded to get the analytics and it's worth it. It's awesome to be able to see opportunities to grow our brand based on the location searches. I would highly recommend.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

2 / 5 Share

July 19, 2023

Way too expensive for what it is. You're better off shopping around and getting a store locator that's half this price.

Using app

Almost 3 years

Total reviews

1

Average rating

2.0

5 / 5 Share

June 19, 2023

Been using this app for awhile now. It's been great and for some small issues we've had the support has been fast and efficient.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 26, 2023

Philly was extremely helpful with getting my store mapper back up and running for me, great communication with emails, and grateful that she took the time to hop on a call with me to walk me through the steps I needed to take.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2023

The app works great and the support is quick to answer any problems. We had a small issue with the display which was quickly fixed after sending a message to the developer. Strongly recommend.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2023

The app works very well with our website, and is easy to use! We have had very good support if we had any questions, and can only recommend this app

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2022

We had an issue with the storemapper widget not displaying correctly on our webpage, and Kriti was so helpful in getting this sorted ASAP! We really appreciate the prompt responses and resolution of the problem!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

The customer support team is very helpful and the product is very simple to use and easy to integrated with Shopify. Highly recommend.

Store

Karbon

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

This app has worked very well since installation, and the customer support team is top notch! Highly recommend.

Store

Burley

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

We have had StoreMapper installed on our site for a while. It has always been one of those apps that works as expected and we don't check it's functionality that often. We recently had some API connector issues and Philly jumped on a call with me right away and got it resolved in minutes. She was super helpful and responsive. Great service!!

Using app

About 2 years

Total reviews

5

Average rating

5.0

4 / 5 Share

Sept. 8, 2022

Good app. Best option to show store locations. Also helpful when it comes to support questions - good service.

Store

2b2c

Using app

12 months

Total reviews

1

Average rating

4.0