All reviews

Rating Breakdown

  • 5
    93% (75 ratings)
  • 4
    5% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 98% (79)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 6, 2025

We've been using Storemapper for a few years now and are very happy. We had a tech issue recently due to changes in the Google Cloud account, which stopped it from working, and their support team went above and beyond to help get it working again, so I can definitely recommend them!

Using app

Almost 6 years

Total reviews

6

Average rating

4.8

5 / 5 Share

July 10, 2025

I had the pleasure of meeting with Henry Mugo this morning. My email provider had my time zone set incorrectly causing me to think our meeting was at 8am vs 7am, so I was late. That said, Henry followed up asking if I was going to make it - and we jumped right on the call. He walked me through fixing our issue in mere minutes. I couldn't be happier with Henry's professionalism, and genuine smile. I honestly believe he was happy to help. Thanks again Henry!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2025

Excellent onboarding and proactive customer support team.

Store

Nelsons

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2025

Satisfied with the app permformance and functionalities. Excellent customer service I received. Shout out to Henry Mugo for the great support!

Using app

2 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2025

Sophie on the StoreMapper team is amazing! She is very responsive and patient as we work through my requests.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2025

Really great service – always helpful and friendly! I feel well taken care of every time, and it's clear that quality and customer satisfaction are a top priority. Highly recommended!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2025

The app works well. When I did encounter issues, support was very responsive.

Using app

Almost 5 years

Total reviews

6

Average rating

4.3

5 / 5 Share

April 23, 2025

Je suis super contente de l'application. Selon moi c'est l'application avec le look le plus claire pour mes clients. J'ai aussi eu un super service client quand j'ai eu besoin d'aide pour installer l'application.

Using app

5 days

Total reviews

5

Average rating

4.2

5 / 5 Share

April 11, 2025

Henry Mugo is the best! He was a huge help in guiding me through any issues with the Map, and he was very quick to respond!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review and we are happy your issues were resolved. We are always here to help.

5 / 5 Share

March 31, 2025

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2025

Using app

Over 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

Really nice results , easy to use and amazing customer support! Henry was very pleasant, answered quickly and was very helpful :)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Great app and great customer service. Thanks Henry for your assistance.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

easy to use, great support from their team!

Using app

About 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

Great support, problem was solved super fast :-)

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Easy setup and great customer support!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2024

Really useful and intuitive store locator app! Very easy to upload stores and add customizations, and a lot of features even on the most basic plan. Philly was also super helpful in walking through the features and fixing any minor issues we had with our map because of a custom design we added to our store locator.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2024

Customer service was awesome. Philly was super helpful on a Zoom call and walked me through step-by-step. She even sent me each step of what I was looking to accomplish via email afterwards!

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2024

Storemapper has been a game changer for our website. Philly was tremendously helpful in helping me setup my account and the finished product is a sleek, and easy to use map for our customers. More than happy with not only the friendly and timely customer service, but the ease of using the platform. Thanks again!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2024

We love Storemapper - not only is the app great, the support is first class. They made multiple adjustments for our new theme within hours. Very happy :)

Using app

Over 3 years

Total reviews

9

Average rating

3.9