Storemapper Store Locator Map
Storemapper: Store Locator Map & Widget
Rating
4.9
feedback
97
chart
#1,325
All reviews
Rating Breakdown
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Nov. 10, 2022
This app has worked very well since installation, and the customer support team is top notch! Highly recommend.
Oct. 19, 2022
We have had StoreMapper installed on our site for a while. It has always been one of those apps that works as expected and we don't check it's functionality that often. We recently had some API connector issues and Philly jumped on a call with me right away and got it resolved in minutes. She was super helpful and responsive. Great service!!
Sept. 8, 2022
Good app. Best option to show store locations. Also helpful when it comes to support questions - good service.
Aug. 16, 2022
We recently ran into some issues with the storemapper app not functioning properly due to an API key error on our end. Philly was quick to respond and extremely helpful, responding to my emails promptly and walking me through how to fix the error.
June 28, 2022
As a new member of the team I was struggling to de-bug an issue we were having with Storemapper. Philly came back to me within 24 hours and was very patient and responsive - supporting me to get the issue resolved. The functionality is good and exactly what we need to help customers find out stockists. It also has several features in the back-end that Philly helped me to find which I'll also be exploring further. Overall exactly what you'd want from an app - good functionality and great support if you have an issue.
June 8, 2022
The app does exactly what I need it to do and has some additional features that I really appreciate. In particular, I like that I can enter which of my stores carries which products so that customers can sort by product to see which store to contact. Customer service is also fantastic. Philly helped me solve an issue with Google geocaching quickly.
April 26, 2022
We've installed this app to get our store locator data out of our ERP system and map them in an online store locator. It's works perfectly. I'm especially very satisfied with the customer service team. They are always quickly with responses and happy to assist.
April 13, 2022
I love this app so far. Customer service has been very, very helpful helping me iron out some wrinkles on app functions.
March 29, 2022
Set up takes some time but it's worth it! The support team is SUPER HELPFUL!! Never had a support team respond so quickly and give helpful suggestions. Thank you!
Feb. 8, 2022
We've used the Storemapper app for almost 3 years now and it's been great. Simple to use, easy to update. The support team have been very helpful too. Thanks guys!
Nov. 25, 2021
Does exactly what I needed it to do :) Displays all my locations on the map in an aesthetically pleasing way. Customer support is also amazing! Philly was able to help me out so much with getting everything to look exactly how I wanted it:)
Nov. 1, 2021
really bad, its so confusing to see and frustrating. i spent hours and it shows nothing, it doesn't even have live chat. im waisting my time. it doesn't show anything though i have followed the tutorial, i spent time just to know what was wrong and still... no solution. i just want it to be visible
Hi, Thank you for providing your feedback regarding your experience with us. We apologize that our app didn’t satisfy your expectations. Our customers’ happiness is always our highest priority. We have tried to reach out via email but unfortunately did not receive any response. Please do get back to us via email ([email protected]) so that we can discuss our app and how we can assist with anything you may need in getting your map up and running. We want to make sure that you get the attention you deserve as a valued customer. Thank you!
Oct. 26, 2021
We used this app to help our customers locate our products in grocery stores in 12 states. It was easy to use, however we did get tripped up on the Google API Key. That didn't matter because the customer service at Storemapper was eager to help. They fixed our issue (it was on our end) and had us up and running in a few hours. Great customer service is always greatly appreciated. We added our logo to the map locator to give our map a custom feel. Love this app and the customer sales rep, Philly!
Sept. 15, 2021
Looks and works great- the customer service is even better. Thanks Philly for all your help! Would highly recommend!
Aug. 26, 2021
The features and support for this app are top notch. We have been using this app for a couple of years and the features have been enhanced for a more customized user experience and brand centric feel. Definitely recommend them.
Aug. 11, 2021
We've had this app installed for about 10 days and it's working great. Installation and set-up were straight-forward and the consumer experience has dramatically improved on our site. Philly on the storemapper support team has been super helpful and responsive to our questions. So far, a great experience!
July 12, 2021
Best Customer Service Ever! - A colleague enabled Store Locator on our store about a year ago. When we identified that it was not working and unsure of what that colleague had done (they are no longer with company), we reached out to Storemapper (Philly - an awesome and responsive representative of Storemapper). Through a couple of emails and a quick web call, we were able to get it operational! Next Year we are going to root for The Three Lions!
July 6, 2021
The app is working perfectly so far. Over at customer support, Philly has been beyond my expectation. 10/10. I'm an happy user.
May 12, 2021
I am not tech savvy at all so I was so grateful for the incredible customer service from Philly. She made everything so easy and seamless and went above and beyond to help. I cannot speak highly enough about her, AMAZING thank you so much again.