All reviews

Rating Breakdown

  • 5
    93% (95 ratings)
  • 4
    5% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)
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5 / 5 Share

Aug. 11, 2021

We've had this app installed for about 10 days and it's working great. Installation and set-up were straight-forward and the consumer experience has dramatically improved on our site. Philly on the storemapper support team has been super helpful and responsive to our questions. So far, a great experience!

Store

Freely

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 12, 2021

Best Customer Service Ever! - A colleague enabled Store Locator on our store about a year ago. When we identified that it was not working and unsure of what that colleague had done (they are no longer with company), we reached out to Storemapper (Philly - an awesome and responsive representative of Storemapper). Through a couple of emails and a quick web call, we were able to get it operational! Next Year we are going to root for The Three Lions!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 6, 2021

The app is working perfectly so far. Over at customer support, Philly has been beyond my expectation. 10/10. I'm an happy user.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2021

I am not tech savvy at all so I was so grateful for the incredible customer service from Philly. She made everything so easy and seamless and went above and beyond to help. I cannot speak highly enough about her, AMAZING thank you so much again.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2021

I chose Storemapper because of good reviews, and it's true. Props for intuitive design and excellent customer service

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 29, 2021

This app is really is very useful in setting up store details. The integration process and way of usage are very user-friendly.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2021

Help Desk representatives are amazing. They emailed me back in 5 minutes. We were able to jump on a quick call to resolve the issue. We have been using this app for almost a year now across other brands ay our company and we love it. Very easy to use.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2021

Philly was amazing help and the nicest customer service person I have met in a long time. I am happy to stay will Storemapper now because of her.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

We tested a few different store locators and had the best experience with storemapper. Customer service is top-notch and they were able to help us with customization. Very happy with their app and service! Thanks

Using app

15 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 24, 2021

This app does several things exceptionally well. Setup is super easy and does not require you to know how to code. The map that is generated is large, detailed, and very accurate. There are tons of settings you can change and fine-tune to get the exact look you want, and everything is spelled out for you in plain terms. Adding addresses and filters is a breeze, and we love that we can sync it with our Google Sheet. And their technical team is very responsive! All of that would already make a great app. But what makes this app above and beyond the others: the developer-friendly features. You can fine-tune the CSS, query stores with their CRUD API, run code after events using their Javascript callbacks, set certain initial load values with HTML attributes, and more. Being able to fine-tune our map like this has opened up a range of possibilities that has saved our team a LOT of time, and allowed us to produce an amazing store and product locator. This is absolutely a top-tier map tool that deserves much more attention. Highly recommended!

Using app

About 2 years

Total reviews

4

Average rating

4.5

5 / 5 Share

Feb. 19, 2021

The app was perfect for my site. It's very easy to use and install and the help desk are brilliant especially Philly ;)

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

Storemapper is great! Awesome support, and quick response times. Wee were able to chat, and Philly was there to help get everything set up in just a few minutes.

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2021

Their support was super responsive and helpful when I had some questions while setting the app up on our site. The backend is super user friendly and set up took no time at all. Exactly what we were looking for!

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

We use Store Locator in a special manner because a lot of elements are highly customized in our site. (We use Store Locator to show geo-refereciated artworks). For that reason technical support is extremely important. I must to say that Storemappper team has been always very helpful to achieve the funcionality we want from their app. We had a problem yesterday with Google Maps API with our page down but they gave us a solution in minutes.

Using app

Over 3 years

Total reviews

8

Average rating

4.6

5 / 5 Share

Jan. 7, 2021

I've used Storemapper across 4 shops now and the experience has been overwhelmingly positive each time. The app is a bit tricky to set up with the map APIs, etc., but the Storemapper team is surprisingly responsive and helpful. Philly got me up and running in the matter of hours. I've done a good amount of map app research and, so far, this seems to be the best by a wide margin. Highly recommend.

Using app

About 17 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

the app is great, relatively easy to setup and manage, the support team are responsive knowledgeable and helpful.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

Just started to use this app in order to drive customers to retailers that carry our product after our DTC shipping cutoff for holiday. It works great and support has been great!

Store

4ocean

Using app

Over 2 years

Total reviews

9

Average rating

4.4

5 / 5 Share

Oct. 28, 2020

The app works great, our customers can now easily find the nearest retail store to their location with the simple click of a button. Also, the support team is tremendous, highly recommend!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 23, 2020

It's a little expensive but support is great and setup is easy. I'm a happy customer and would recommend.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2020

we only have a basic plan but it lets us include all the categories and information we need. Support was fantastic.

Using app

Over 2 years

Total reviews

9

Average rating

4.9