Storemapper Store Locator Map
Storemapper – Store Locator App for Shopify
Rating
4.9
feedback
81
chart
#967
All reviews
Nov. 1, 2021
really bad, its so confusing to see and frustrating. i spent hours and it shows nothing, it doesn't even have live chat. im waisting my time. it doesn't show anything though i have followed the tutorial, i spent time just to know what was wrong and still... no solution. i just want it to be visible
Hi, Thank you for providing your feedback regarding your experience with us. We apologize that our app didn’t satisfy your expectations. Our customers’ happiness is always our highest priority. We have tried to reach out via email but unfortunately did not receive any response. Please do get back to us via email ([email protected]) so that we can discuss our app and how we can assist with anything you may need in getting your map up and running. We want to make sure that you get the attention you deserve as a valued customer. Thank you!
Aug. 26, 2021
The features and support for this app are top notch. We have been using this app for a couple of years and the features have been enhanced for a more customized user experience and brand centric feel. Definitely recommend them.
July 12, 2021
Best Customer Service Ever! - A colleague enabled Store Locator on our store about a year ago. When we identified that it was not working and unsure of what that colleague had done (they are no longer with company), we reached out to Storemapper (Philly - an awesome and responsive representative of Storemapper). Through a couple of emails and a quick web call, we were able to get it operational! Next Year we are going to root for The Three Lions!
May 12, 2021
I am not tech savvy at all so I was so grateful for the incredible customer service from Philly. She made everything so easy and seamless and went above and beyond to help. I cannot speak highly enough about her, AMAZING thank you so much again.
May 3, 2021
I chose Storemapper because of good reviews, and it's true. Props for intuitive design and excellent customer service
April 29, 2021
This app is really is very useful in setting up store details. The integration process and way of usage are very user-friendly.
April 12, 2021
Help Desk representatives are amazing. They emailed me back in 5 minutes. We were able to jump on a quick call to resolve the issue. We have been using this app for almost a year now across other brands ay our company and we love it. Very easy to use.
March 18, 2021
Philly was amazing help and the nicest customer service person I have met in a long time. I am happy to stay will Storemapper now because of her.
Feb. 24, 2021
We tested a few different store locators and had the best experience with storemapper. Customer service is top-notch and they were able to help us with customization. Very happy with their app and service! Thanks
Feb. 24, 2021
This app does several things exceptionally well. Setup is super easy and does not require you to know how to code. The map that is generated is large, detailed, and very accurate. There are tons of settings you can change and fine-tune to get the exact look you want, and everything is spelled out for you in plain terms. Adding addresses and filters is a breeze, and we love that we can sync it with our Google Sheet. And their technical team is very responsive! All of that would already make a great app. But what makes this app above and beyond the others: the developer-friendly features. You can fine-tune the CSS, query stores with their CRUD API, run code after events using their Javascript callbacks, set certain initial load values with HTML attributes, and more. Being able to fine-tune our map like this has opened up a range of possibilities that has saved our team a LOT of time, and allowed us to produce an amazing store and product locator. This is absolutely a top-tier map tool that deserves much more attention. Highly recommended!
Feb. 3, 2021
Storemapper is great! Awesome support, and quick response times. Wee were able to chat, and Philly was there to help get everything set up in just a few minutes.
Jan. 28, 2021
Their support was super responsive and helpful when I had some questions while setting the app up on our site. The backend is super user friendly and set up took no time at all. Exactly what we were looking for!
Jan. 13, 2022
We use Store Locator in a special manner because a lot of elements are highly customized in our site. (We use Store Locator to show geo-refereciated artworks). For that reason technical support is extremely important. I must to say that Storemappper team has been always very helpful to achieve the funcionality we want from their app. We had a problem yesterday with Google Maps API with our page down but they gave us a solution in minutes.
Jan. 7, 2021
I've used Storemapper across 4 shops now and the experience has been overwhelmingly positive each time. The app is a bit tricky to set up with the map APIs, etc., but the Storemapper team is surprisingly responsive and helpful. Philly got me up and running in the matter of hours. I've done a good amount of map app research and, so far, this seems to be the best by a wide margin. Highly recommend.
Dec. 15, 2020
Just started to use this app in order to drive customers to retailers that carry our product after our DTC shipping cutoff for holiday. It works great and support has been great!
Oct. 28, 2020
The app works great, our customers can now easily find the nearest retail store to their location with the simple click of a button. Also, the support team is tremendous, highly recommend!
Oct. 23, 2020
It's a little expensive but support is great and setup is easy. I'm a happy customer and would recommend.
Sept. 29, 2020
we only have a basic plan but it lets us include all the categories and information we need. Support was fantastic.
Jan. 18, 2024
A store map is a store map, but right here is what you're really looking for -- quite possibly the best personal customer service you'll find anywhere, in any company anywhere, hands down. And I speak as the customer service manager for our own company. Philly especially (thank you again!) has provided the most helpful tips and graciously put up with my endless questions as I struggled to navigate Google Cloud Console issues and nail down nitpicky specs for my website's enormous world map of stores. A recent back-end UI update has also greatly improved usability and customization options for us as website creators/managers. Definitely worth signing on for your business's store map!
Sept. 4, 2020
I looked into a number of store mapper apps and found this one to be the best balance of price and function. App loads super fast (unlike some others), it is super customizable (you can style literally everything, especially with CSS), and the support team is awesome (thanks Brittany!). Would definitely recommend.