All reviews

Rating Breakdown

  • 5
    93% (75 ratings)
  • 4
    5% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 98% (79)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 28, 2020

A very powerful tool especially when you need to work with large data sets. category customization is very useful when you need to segment out multiple locations. Overall a great tool and a very good CS team.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 1, 2020

This app is very easy to use, and design, even if you don't know a whole lot about CSS. Their support team is ready to help. They are so nice and willing to help you design the map that fits your stores look and style. They get back to you super quick too. I 100% recommend this app!!

Using app

13 days

Total reviews

5

Average rating

4.8

4 / 5 Share

April 21, 2020

User-friendly; efficient and effective in helping out our customers locate our stores near their area.

Using app

Over 2 years

Total reviews

4

Average rating

4.5

Developer Reply

Thank you so much for this review! We really appreciate you being a customer and see that our service helps your business. We're here for you anytime. Also if you ever have additional feedback, please don’t hesitate to reach out via [email protected] Yours, Iris & Storemapper Team

5 / 5 Share

March 9, 2020

The app is great and when I've ever needed assistance, Iris has always gotten back to me with thorough and helpful responses. It's much appreciated that I know I can always count on a response that's not just referring me to read some doc. Iris is the BEST - and I'm partial since Iris is the team member I always seem to communicate with; I'm sure the entire team is amazing!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hey, it's Iris here. Thanks a lot for this feedback! This experience is exactly what we're striving to give to our users and we're happy to get such feedback. I shared your review with the team and everyone was very happy and grateful! I told you! Thanks a lot and whenever you need anything you know where to go :)

5 / 5 Share

Feb. 21, 2020

I use this app for our online store locator. It's very easy to use and integrate into your site. The app developer is extremely responsive and quick to address any call outs I have. Great experience overall.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

It's Iris here! Appreciate you found some time to leave a review! It's amazing how you customized your Storemapper and it was a pleasure to contribute to it helping you out along the way :) Shared this with the team and we say thanks!

5 / 5 Share

Sept. 16, 2019

Love the app. It allows us to track all of our stores which is important for our offline business because we have no "Freaker" storefronts. - In addition, customer service is outstanding. Took less than an hour for the team to respond and fix the issues that I was seeing.

Using app

Over 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 20, 2019

We have a website that is FR & EN, and the store wasn't appearing properly when the website was in french. I then decided to email them to ask for help, and Iris from Storemapper was able to find what was the problem. I am really satisfied with the product and the help! I really recommend.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2018

Having an app that works well is one thing but support can make or break any app. In this instance it totally makes it. Thanks for all your help Iris!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2018

The app works but the support is top notch. Support can make or break an app, and these guys are always there to help. Definitely recommend this app.

Using app

Almost 3 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 14, 2018

I like the app for tracking our retail partners. Love that you can customize it! My only feedback would be to make it white label at a lower cost please!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2017

Iris went above and beyond to help my business, and I can't believe I can't leave more than just 5 stars. The integration was seamless. Thank you!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2017

Easy to use app that goes a LONG way towards directing our customers to their respective retail outlets. Thanks, StoreMapper!

Using app

About 2 months

Total reviews

7

Average rating

4.7

5 / 5 Share

June 12, 2017

This app is great! We love the bulk upload option– saved us so much time! Just enough of personalization available, but not difficult to use!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2017

We tried many different store locators for Shopify before we got this one. Great support and very flexible. We are a brick and mortar and an online store which has it's own set of challenges but this tool helped a lot. We have 6 stores and this handles them great.

Using app

9 months

Total reviews

7

Average rating

5.0

4 / 5 Share

Jan. 16, 2017

Great App - it works instantly and the response time on questions is very fast.

Store

Bulbul

Using app

6 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Sept. 1, 2016

Does everything we need. Clean, easy to use and no problems!

Store

Lapcofr

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2016

Great app. Great service. Easy to use

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2016

We previously used Store Locator for our store, but as we grew, we needed an app that would provide more than 300 location without using geo-locate. StoreMapper is the answer to our problem! Thank you for the app!

Using app

5 months

Total reviews

5

Average rating

5.0

4 / 5 Share

July 29, 2015

The app is very useful not only to help your customers find the closest retailer/shop, but also to show off that you are a "big" brand already selling around that they can trust... I found great support when needed ( japanese addresses can drive you mad!!)

Using app

10 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 2, 2014

Here's why this is the best store location app in the Shopify App Store and in my opinion, the only one worth spending the time implementing. 1 - Tyler is dedicated to supporting his customers. He kept trying until he fixed our particular issues. It's IT. There are always issues. How those issues are dealt with is what's most important. 2 - It actually works. There's a competing product from one of the larger app providers and it had my stores in the wrong continent and some in the middle of the ocean. It took them several attempts over several weeks to fix and eventually they all had to have the latitude and longitude manually entered for each. That's a workaround. I want something that actually looks up the addresses correctly. Far less risky. There was also another competing product that didn't even open at all. 3 - There's an extremely useful feature that sets this apart from all the others (as far as I can tell and at the time of writing this) and that's the list of ungeocoded stores. The other app I tried didn't tell me there were any problems with my stores. If you have hundreds like us, it would take forever to check them all one at a time and the competing product didn't consider a store in the middle of the ocean to be incorrect anyway. With Tyler's app, I simply reviewed the list of ungeocoded stores one at a time and sure enough, each store in the list had a quirky bit of info in the address that was tripping up Google Maps. Once resolved, they're all working great. Thanks Tyler. Great stuff.

Using app

9 months

Total reviews

1

Average rating

5.0