All reviews

Rating Breakdown

  • 5
    93% (90 ratings)
  • 4
    5% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 14, 2020

Love the look of this app! And when I had some trouble getting it to work (because of another app I had installed, no names here) tech support was absolutely phenomenal! Iris went way overboard to figure out the problem and get it working! Love these guys, can't recommend enough!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2020

Absolute stars. they've been terrific, helped me customise my map to suit my website. Easy to use and setup, highly recommend.

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for this amazing feedback! It was a real pleasure customizing your map and I'm very happy with the result. Ready for other exciting and challenging tasks from you :) Yours, Iris & Storemapper Team

5 / 5 Share

April 30, 2020

Love Storemapper! Their customer service is excellent! They helped set up our API key and even styled the map to fit our site. They are always quick to respond! Thanks for being awesome, Storemapper!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! Maps API key set up can be confusing sometimes. We're always here to help you out and save your time for more exciting things to do with your map :) Do not hesitate to reach us anytime! Yours, Iris & Storemapper Team

4 / 5 Share

April 21, 2020

User-friendly; efficient and effective in helping out our customers locate our stores near their area.

Using app

Over 2 years

Total reviews

4

Average rating

4.5

Developer Reply

Thank you so much for this review! We really appreciate you being a customer and see that our service helps your business. We're here for you anytime. Also if you ever have additional feedback, please don’t hesitate to reach out via [email protected] Yours, Iris & Storemapper Team

5 / 5 Share

March 23, 2020

Iris is AHHHmazing! The customer service is impeccable, and I am talking step by step. I really, really needed handholding to update Google API and geocode and all things scienc-y. It's awesome to see stores pop up on your map, especially when you are small and growing. The ease of app use, and the layout on screen - all delightful. But, the customer service - by far the best. Totally recommend!

Using app

Over 1 year

Total reviews

3

Average rating

3.7

Developer Reply

It's Iris here and you made my day with this feedback! Appreciate that so much! Google API set up can be a journey and we try to make it as smooth as possible. Happy to see how our customers are growing and be a part of it! Thanks again and do not hesitate to ping us anytime!

5 / 5 Share

March 9, 2020

The app is great and when I've ever needed assistance, Iris has always gotten back to me with thorough and helpful responses. It's much appreciated that I know I can always count on a response that's not just referring me to read some doc. Iris is the BEST - and I'm partial since Iris is the team member I always seem to communicate with; I'm sure the entire team is amazing!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hey, it's Iris here. Thanks a lot for this feedback! This experience is exactly what we're striving to give to our users and we're happy to get such feedback. I shared your review with the team and everyone was very happy and grateful! I told you! Thanks a lot and whenever you need anything you know where to go :)

5 / 5 Share

Feb. 21, 2020

I use this app for our online store locator. It's very easy to use and integrate into your site. The app developer is extremely responsive and quick to address any call outs I have. Great experience overall.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

It's Iris here! Appreciate you found some time to leave a review! It's amazing how you customized your Storemapper and it was a pleasure to contribute to it helping you out along the way :) Shared this with the team and we say thanks!

5 / 5 Share

Feb. 6, 2020

Storemapper is hands down our favourite app on Shopify. It is so versatile, not only for store locations, but any kind of mapping functionality for a store. And the team goes above and beyond to help making it work and to tweak those little details. We've been using it for a couple of years already and couldn't be happier. Thanks again to Iris and everyone at the team for your help!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for this wonderful review! It's always a pleasure talking to you and working on challenging tasks you bring. Your case wasn't a typical usage of our app and here on Storemapper we really liked the opportunity to be creative and adjust the app to your needs. And we love the result! Come up with more ideas :)

5 / 5 Share

Sept. 16, 2019

Love the app. It allows us to track all of our stores which is important for our offline business because we have no "Freaker" storefronts. - In addition, customer service is outstanding. Took less than an hour for the team to respond and fix the issues that I was seeing.

Using app

Over 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 20, 2019

We have a website that is FR & EN, and the store wasn't appearing properly when the website was in french. I then decided to email them to ask for help, and Iris from Storemapper was able to find what was the problem. I am really satisfied with the product and the help! I really recommend.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2018

Having an app that works well is one thing but support can make or break any app. In this instance it totally makes it. Thanks for all your help Iris!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2018

The app works but the support is top notch. Support can make or break an app, and these guys are always there to help. Definitely recommend this app.

Using app

Over 7 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 14, 2018

I like the app for tracking our retail partners. Love that you can customize it! My only feedback would be to make it white label at a lower cost please!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2017

Iris went above and beyond to help my business, and I can't believe I can't leave more than just 5 stars. The integration was seamless. Thank you!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2017

Easy to use app that goes a LONG way towards directing our customers to their respective retail outlets. Thanks, StoreMapper!

Using app

About 2 months

Total reviews

7

Average rating

4.7

5 / 5 Share

June 12, 2017

This app is great! We love the bulk upload option– saved us so much time! Just enough of personalization available, but not difficult to use!

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2017

Easy to use, nice layout, easy to add new stores and remove others. Have tried other solutions, but we like this one better.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2017

We tried many different store locators for Shopify before we got this one. Great support and very flexible. We are a brick and mortar and an online store which has it's own set of challenges but this tool helped a lot. We have 6 stores and this handles them great.

Using app

9 months

Total reviews

7

Average rating

5.0

4 / 5 Share

Jan. 16, 2017

Great App - it works instantly and the response time on questions is very fast.

Store

Bulbul

Using app

6 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Sept. 1, 2016

Does everything we need. Clean, easy to use and no problems!

Store

Lapcofr

Using app

About 3 years

Total reviews

1

Average rating

5.0