Rollei review for StoreRobo Import Export Suite
Feb. 26, 2025
We wanted to test importing a CSV file from an FTP server. During setup, we selected FTP as the source—boom, requires a premium subscription (€10/month). Fine, we activated it. Then we added the source—boom again, it's a custom CSV, so now it's €20/month. No trial period, no chance to test before paying. This kind of pricing model feels deceptive and frustrating. If you're considering this app, be prepared to pay just to see if it even works for your needs. Not recommended.
We're truly sorry for any frustration this caused and appreciate your honest feedback. Our pricing and features are listed on our Shopify product page and the plans section of the app, but we understand you might have missed it or it was unclear to you. We'd love the opportunity to make things right and help in any way we can. Could you please reach out to our support team at https://www.webtoffee.com/contact/. We're happy to discuss this further. Your feedback is valuable to us, and we appreciate the chance to improve.
