StoreSEO: AI SEO Agent
StoreSEO - Smart AI SEO & Image Optimizer & Ranking...
Rating
5.0
feedback
549
chart
#465
All reviews
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April 3, 2025
terrible app doesn't work consumes credits and doesn't generate seo support doesn't respond I don't recommend
Hi there, First of all, we're sorry to hear that you faced trouble using the AI Content Optimizer. I’ve reviewed your support queries, and it appears that Auto AI Optimization was enabled on your store. This feature automatically generates SEO content and consumes your AI credits when activated. You reached out to our support chat on May 24th, and we responded the same day, but we haven’t heard back from you since. Our team has reached to you via email. We would really appreciate it if you could get back to us so we can work together to resolve the issue. We’re looking forward to hearing from you. Thank you!
July 30, 2024
Where do I start? First, the description would lead you to believe that this app will do more work than it actually does. You will still have to go through each product to "Fix" whatever issue it says that you might have. Second, and this is where I feel like a tool, but when you go into a product, you can "Optimize your meta titles, meta descriptions, and tags with the power of AI". You can only do this if you pay a 1-time fee for credits. Now, the messed up part of this is that when you generate the "Fixes," it will show you in real-time the change in your SEO Score. And it actually makes the score worse. For example, the Meta Description should only be a certain amount of characters. When you "Generate" the Meta Description, it generates too many characters, so your SEO Score goes down, and you get a message saying that there are too many characters. So you will pay to make your SEO Score go down. You can easily revert it, but why offer a paid service that doesn't make your SEO better?
UPDATE: As I mentioned this morning, the improved AI model, which was in the testing phase, has now been deployed to our production app. We have prioritized this change as High and deployed today. Could you please try the AI Content Generator and let us know how it goes now. Also, we've reset your AI Credits as well that yo used for our previous AI model. Hi there, I understand your concern about the AI-generated character limit, which sometimes affects your SEO lower due to the AI model we used in the initial phase of our AI Content Generator. The good news is that we have already updated our AI model, and it is currently in the testing phase on our development app. We will deploy the updated model very soon. I will inform you when the update is live, and I’d love for you to try it out to see if it resolves the issue. Additionally, since you have already spent credits, we will reimburse the credits you used with the current model so that you can use them. Thank you!
April 20, 2024
Update: He made me fill out the review while I was on onboarding video call before I hung up. Felt rushed at the end and didn’t get all the answers I needed. I want this app & your code off my store. It has messed it up so bad my photos aren’t showing up & when I search my site name everything else shows up except my site. No customer support on chat. So I changed my review to update y’all and hope this gets noticed by suppprt. I want your code out of both my stores! And in your onboarding process they try to make you sign up for the 200 product option so they get their money upfront. I didn’t fall for it cause I have way more products. BTW everyone is named Amit! I had two stores and two onboard people with the same name and different pictures haha Amit is great at the onboarding process. Tremendous help! He worked me into his schedule with no problems. Thanks!
Hello there, I'm sorry to hear about the trouble you've experienced with our StoreSEO app. We take feedback seriously and are committed to resolving any issues you encounter. Our team is ready to investigate the matter thoroughly and provide you with the support you need to ensure your store functions smoothly. Whether it's troubleshooting technical issues or addressing concerns about the app's impact on your store's performance, we're here to help every step of the way. We see you haven't yet responded to our outreach attempting to investigate the issue with your store. We'd really like to help! Regarding the lack of response from our customer support team, we understand your frustration and sincerely apologize for any delay in communication. We are actively working to improve our response times and ensure that every customer query is addressed promptly and efficiently. Please respond to our email or let us know your availability here https://calendly.com/storeware/storeware-custom-meeting it will allow us to look at your website. We're committed to resolving this issue for you. Looking forward to hearing from you Thanks
Jan. 21, 2024
The app deleted all the variations in my store and also my subscription app implementation What a mess. Also the free version just really is not usefull except for some numbers that shows, how bad your SEO might be. If you would really need to use this app, you're forced to buy it, because the really usefull features are hidden. Which is not a killer argument, but if the ap destroys your shop, it def. is. Can't recommend.
**UPDATE**: We've fixed this issue in our app. This issue won't happen from now on. Hi there, First of all, we sincerely apologize for the issue you've encountered with our app. Our development team is actively addressing the problem that led to the deletion of all variations on the product. We are working to resolve this issue promptly. We've also paused the "Image ALT Text" feature in our app for the time being to prevent the issue to other users. As you've experienced challenges with our app, we want to assist you in recovering from your loss. We will upload all variations and missing items to your store on your behalf. I would recommend that you give us collaborative access and provide the missing images, along with all the instructions, in our support channel. This way, we can upload all of them that you've lost for our app. We look forward to hearing back on our support portal.